The hotel is easily accessible by foot and surprisingly a big hotel with escalators (easy for travellers with luggage) and a big hotel lobby (considering that it is a business hotel in Japan). Stayed as a family of 3 (with a child). The room was fine with 2 beds but no space for big luggage. We actually paid extra at the Front Desk for my child to stay together but was disappointed that it does not come with an extra bathroom towel nor room slippers. I asked for 1 more pillow and was rejected too. But one of the male staff at the Front Desk was extremely helpful which was a bonus. He gave a suggestion in passing me 2 blankets which I can stack them and use as a pillow. We liked the view from our room too. We are able to see the the busy train tracks with Shinkansen and cargo trains. The stay comes with breakfast and dinner too. Overall, it was a great stay. Thank you.
The room size was decent, not small by Japanese standards. The decor felt quite new. They even had Braille identification at the elevator, which was a nice touch. The hotel is right in the city center, making transportation very convenient. It's really close to the Peace Memorial Park and Atomic Bomb Museum, just a few minutes' walk. The area felt safe and quiet. My only minor gripe was that there was a front desk staff member on the first day, but I didn't see them on the subsequent two days. It seems like many hotels in Japan are moving towards self check-in now, which I'm still getting used to as I don't visit often.
our original hotel booking at mitsui garden got force cancelled due to maintenance so this hotel was our alternative & it did not disappoint!
service : front desk & staff were very friendly & allowed to store our luggages till evening the next day! [10/10]
room : size was alright for the price, very clean [10/10]
location : amazing, located within walking distance of hiroshima station [10/10]
cost : amazing, given that this was our alternative offered as compensation, its amazing [10/10]
miku & I enjoyed our stay! ありがとうございます!
Very grand hotel, dated in the age of build. Very clean bathroom and beds. Amazing, grand entrance way. Very close to sightseeing areas and local sighseening bus stops. Excellent view of the city. Lots of personal amenity provided (toothbrush etc). Access to gym/fitness centre is additional (substantial) costs.
Lovely staff with excellent English.
Lovely stay in Hiroshima. It’s only a few stops away from the main train station and offers breakfast for free in the main floor (7-10am) which was very convenient. The rooms felt spacious after tokyo and the beds were confortable. Recommendable if you are staying more than one night or plan on having a late night around nakaregawa dori.
The Santiago Hotel presents itself as the premier option for budget-conscious travelers and sightseers whose main priority is location and convenience in Hiroshima. Situated right in the city center, the hotel offers outstanding value, allowing guests to stay in a clean, private space without the high cost typically associated with such a central location.
The primary strength of the Santiago Hotel is its genuinely unbeatable location. Guests can walk to major landmarks, including the Peace Memorial Park and the Atomic Bomb Dome, in just a few minutes. This centrality extends to local life, with easy access to shopping areas and central dining options, such as the famous Okonomi-mura. Furthermore, the property itself is relatively new, having opened or been significantly renovated around 2020, ensuring a clean and modern environment.
Conveniently located directly above the south side of Hiroshima Station, with a small elevator leading straight to the 7th-floor lobby (near the Hiroshima Electric Railway entrance; the Maple Loop bus is on the north side). There's a wide variety of dining options in the mall downstairs. The hotel feels quite new, the rooms are spacious, and the front desk staff speak good English. The self-service luggage storage is easy to use. Overall, the Granvia quality is excellent.
The hotel was conveniently located right next to Hiroshima station, which is good for planning day trips. There is also a 7-11 and Lawson store right at the ground floor. The rooms were comfortably large for two people and the beds were comfortable. Overall, an excellent stay and highly recommended. A room for improvement would be to consider providing bigger/more pillows for the beds - one small pillow may not beto everyone’s liking. Also, I felt the reception staff were a bit stingy when they declined my request for more bottled water after finishing the ones in the room…
The hotel's location is great; just around the corner is the 袋町 (Fukuro-machi) tram stop. It's a 5-minute walk to Hon-dori Street and only 10 minutes to the Atomic Bomb Dome. There are plenty of convenient options for dining and shopping nearby. While the room isn't huge, it has everything you need, and the Wi-Fi is fast. Plus, there's a public bath on the second floor, which is a nice bonus.
Very Good
254 reviews
8.5/10
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