I arrived at 3pm which is the check-in time but the room was not ready and i had to wait for almost 2 hours to check-in. The hotel upgraded my room which is totally unnecessary.. they also do not have a bath tub.. and there are not a lot of selections and options in TV channels.. The hotels in saudi are somewhat missing of the welcoming vibes and service standard is low..
My transit hotel before leaving KSA after fews weeks in Jubail. 35-45 min to airport. Nearby Dammam corniche. Lots of restaurant nearby can be reach by walking distance. Wish to stay more days here.
The air conditioner is a bit loud, but the environment and service are very good. The lady at the front desk was great. If the credit card was not successfully swiped, she gave me free breakfast.
A nice and beautiful experience. It wasn't my first.
But they were very late in getting me in and they didn't compensate me or take into account the notes I mentioned to them.
The bathroom is average, there are flies in the room, and the most unacceptable thing is that they drilled the wall for renovation from 11pm to 2am for two consecutive nights, and they also argued that the work did not take place in the hotel.
Apart from this, the room environment is good
Very good hotel, great location, clean facilities and housekeeping staff are friendly. However, their automated call system doesn't work (I was calling from UAE), I couldn't get in touch with anyone before arriving.
Swimming pool timings are NOT business friendly (from 9am-6pm). Toilet is not the most comfortable, as the shower doesn't have a closure (or a door) so water was all around after the shower. And the water flow from the sink is extremely slowl, I had to remove the nozzle to get a good flow.
The rooms were consistently clean, and housekeeping was prompt. The hotel enjoys an excellent location with plenty of dining and shopping options nearby. Breakfast offered a wide variety of choices, and the service was warm and friendly. I stayed for several consecutive days and found the overall experience to be excellent.
Very Good
130 reviews
8.5/10
Price from
RUB 4,720
per night
Check Availability
See All Hotels With WiFi in Eastern Province
Latest Reviews for Eastern Province Hotels
See all
8.9/10
Very Good
AAnonymous UserMy transit hotel before leaving KSA after fews weeks in Jubail. 35-45 min to airport. Nearby Dammam corniche. Lots of restaurant nearby can be reach by walking distance. Wish to stay more days here.
WWenzelFor a first-time visitor to Dammam, Saudi Arabia and for the amount that I have paid for, staying at Boudl Al Shatea was, to me, a great decision. Everything that I needed in a hotel for a relatively short 3-night stay was present specially in terms of the room amenities and available facilities at the hotel (e.g. swimming pool). I also appreciated the Reception officer offering to guests Saudi coffee and dates while they do their check-in/check-out procedures. This apparently simple but kind gesture gave me a very nice impression about Saudi culture and hospitality. The room I was assigned was spacious, clean and smelling nice, and fully furnished. The housekeeping staff did an excellent job in ensuring the cleanliness and orderliness of my room and this was true for the rest of the hotel's premises. In terms of location, the hotel is a short taxi/Uber/Careem ride away from the Dammam Main Bus Station (if you are coming from King Fahd International Airport via the Eastern Region Bus). There is also a not-so-vibrant mall next to the hotel (called Al Shatea Mall), which thankfully had a Carrefour Hypermarket giving me easy access to whatever I had in mind to eat (like breads/pastries, fruits and Saudi treats/snacks). Restaurants and fast food chains are also aplenty and are short walking distance away from the hotel. However, if you would need to explore the more known tourist areas/attractions in Dammam, walking is not an option as these are a bit far off and would require booking a taxi/Uber/Careem. But given another opportunity to visit Dammam in the future, I would definitely choose to stay at Boudl Al Shatea again.
KkareninagurlFirst I'm so grateful to Sheraton for being inclusive. They have accepted me and my partner. Also, the service is amazing. The amenities are classic and clean. The location is near Shatea mall and restaurants. I've really enjoyed my stay. If I'll go Dammam sure I'll book again. Thanks a lot!
GGuest UserEvery thing in hotel is great it is very clean and the food is very delicious with good variety
The room space is good and they provide stove and microwave which is very helpful for family that stay multiple days
The only comment is about the mattress it is very stiff actually not very comfortable and the swimming pool is very small and i think it should be at least covered from sun heat
HHoustonianI don’t mind paying for another day if I arrive early but I couldn’t understand why they lied to me. I came to the hotel at 3:30 in the morning of the day I booked for check-in. I was told to pay in full and didn’t get a breakfast. The guy at the front desk said I should come downstairs to check in again at 12:00 for another room because they didn’t have the type of none smoking room I booked. It was all fine. You didn’t allow me spend several hours in the sofa in the lobby “because we are are five star hotel!”(although during the coming several days I have seen people including myself and my colleagues staying in the sofas all the time without paying for any coffee or snacks). The pain I had is they told me to wait until 3pm for changing rooms. I called the front desk several times and in the end called back to China to talk to Ctrip. The guy who changed me full day for less than 7 hours stay has seen my Ctrip booking in my cellphone. The lady at front counter told me they didn’t know I had another booking! Don’t understand what system they were using to manage the hotel. Eventually I carried my luggage out to lunch and then got my other room at 1:30pm. Regarding hardware I want to complain about the bench in front of the bed. It was a hard and heavy thing that would break your knees if you hit it during the night if you go t bathroom or come back for sleep. Couldn’t understand why in such a small room they want to squeeze everything in. The lattice for salad in breakfast had sands. Maybe I was unlucky? Anyway as a guy who stays in five stars all the time I would not come back to this hotel in the future.
MMTMSThe hotel room is clean and tidy, the bed is comfortable, the space is suitable, and the price-performance ratio is high. It is very good. It is just that the amount of water in the bathroom is small. It would be better if it can be improved.
GGuest UserVery good hotel, great location, clean facilities and housekeeping staff are friendly. However, their automated call system doesn't work (I was calling from UAE), I couldn't get in touch with anyone before arriving.
Swimming pool timings are NOT business friendly (from 9am-6pm). Toilet is not the most comfortable, as the shower doesn't have a closure (or a door) so water was all around after the shower. And the water flow from the sink is extremely slowl, I had to remove the nozzle to get a good flow.
XXiaowai0312The hotel environment is very good, which can cope with business trips very well. The transportation is very convenient, and there is a highway outside. There is also a large supermarket next to it, which basically meets all daily needs.
MminidandanThe rooms were consistently clean, and housekeeping was prompt. The hotel enjoys an excellent location with plenty of dining and shopping options nearby. Breakfast offered a wide variety of choices, and the service was warm and friendly. I stayed for several consecutive days and found the overall experience to be excellent.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.