Before my trip, I booked a quadruple room at the Suimeikan hotel in Gero, Japan, through Trip.com. The booking confirmation stated '2 floor mattresses,' but the pictures showed two beds. I assumed the room configuration would be two beds and two floor mattresses. However, the front desk assigned me a room with four floor mattresses. I felt this wasn't what I had booked, and after almost an hour of fruitless discussion with the front desk, they insisted this was the room type I reserved. They said if I wanted a room with two beds, it would be considered an upgrade and require an additional payment of 17,600 JPY for two nights, which I obviously couldn't accept. Ultimately, I had to call Trip.com to complain. Trip.com's communication with the hotel also led nowhere, and in the end, Trip.com covered the cost. I really have to praise Trip.com's service here; their response to my complaint was very quick, and their solution after failing to negotiate with the hotel was decisive. I'm very satisfied with that, which is why I typically book all my travel through Trip.com. While their prices might sometimes be slightly higher than other platforms, their after-sales service is absolutely reliable. When issues arise, you realize that this slight premium is definitely worth it.
Stayed one night in Takayama and specifically chose the Japanese-style room at Sakura Ryokan. It was my first time sleeping on a traditional Japanese tatami mat, quite a unique experience! I was a bit unaccustomed to the room having no TV or chairs at first, but I guess that's characteristic of traditional Japanese rooms. I slept really well and woke up feeling refreshed for breakfast at the Miyagawa Morning Market the next day. Definitely recommended!
Awesome hotel located just 5-10mins walk behind FamilyMart ie opposite the TAKAYAMA NOHI Bus Stn & JR. The check in was easy & front desk staff was very professional ensuring the process was easy & swift! The hotel has a great & large Hot Spring and outdoor Rotenburo Onsen they’re segregated Men-Women. The onsen lobby has large lounge space to relax, free ice cream and a large full length glass window overlooking you may sit on chairs & coin operated massage chairs enjoying the beautiful town and fabulous snow capped mountains at the edge of the town in the day & sunrise!!
The morning Japanese breakfast options are plentiful, staffs are helpful and friendly too! To walk to the Old Houses District perhaps only take 15mins leisure walk but gets really quiet & dark by 6PM in March!
A great hotel with a great location. Located next to Family Mart and close to the centre of the historical town. The room layout and size is spacious enough.
Will definitely rebook this hotel.
This is by far the most traditional Japanese-style hotel I've ever stayed in, and it set a wonderful tone for our Nagoya trip. My parents absolutely loved it.
**Service:** Standard Japanese service – very attentive. Although English communication was a bit challenging, they diligently used translation software.
**Facilities:** Impeccable! I enjoyed my favorite onsen; the outdoor bath was truly exceptional, and the indoor one was also very spacious. The room decor was classic, just like something out of a Japanese drama, and someone even came to prepare our beds in the evening. At first, I worried it might be cold, but the electric blanket underneath was incredibly warm. So unique!
For dinner, even though the variety was limited, the chicken wings were exceptionally delicious, and the fishball hotpot was also very good. My dad even complimented the rice!
**Cleanliness:** Very good. Despite the older facilities, everything was spotless.
**Environment:** The outdoor foot onsen looked so interesting, but I didn't get to try it this time. You could easily spend half a day just exploring the hotel itself. If you're not rushed, staying two days to fully soak it all in would be wonderful.
The hotel is located at the highest point in Gero. Walking slowly downhill from there, time seemed to slow down, and everything felt peaceful and serene.
I will always remember this place. ☺️
Good variety at breakfast and the view at breakfast room was beautiful. Free parking facility is next to the hotel, no shelter walkway but able to accommodate many cars. Room was clean and big and had all essentials. Unfortunately did not get to try the onsen but i'm sure it would have been nice.
I love this hotel!
1) The view from the hotel is so beautiful. Even inside the Onsen.
2) The customer service is very nice. A very relaxing place.
3) Breakfast is delicious and there is a very nice garden where you can take photos.
Highly recommended.
I really enjoyed using it.
All the facilities and services were great, and I was especially impressed by the breakfast service in the restaurant in the basement.
If I come back to Gifu, I would like to stay at this hotel again.
I highly recommend it.
Every year at the end of the year, I visit Takayama, mainly to see the snow scenery in Shirakawa-go, and this hotel has pretty much become my go-to choice. What I love most is the service; the staff are all incredibly warm and attentive, making for a very comfortable stay. Plus, you can book a private onsen, which is wonderfully quiet and relaxing – a real highlight of the trip. Last year, the room I stayed in had a beautiful Japanese tatami area, which really added to the traditional Japanese ambiance. It's a shame I couldn't book that room type this time; it seems they no longer have it, which is a bit disappointing. Nevertheless, the overall experience was still excellent, and I'll likely choose to stay here again next time I'm in Takayama.
The quality of the hotel is very high. It's conveniently located near the train station and a 15 minute walk to the old town. The spa is really nice, clean, and spacious. The family spa is a nice touch. Rooms are very large, comfortable beds, with a tub. The only drawback is breakfast. The restaurant is too small to accommodate guests. It's odd that it's common in Japan to have large hotels, with many guests, include breakfast, and then build a tiny restaurant. Makes no sense. Options are limited and food is the same every day. I wouldn't recommend it, but there's so few options nearby or in the town in general, that you basically have to eat there. Just go before 8 AM. Otherwise, the hotel is really nice.
Great
651 reviews
9.2/10
Price from
S$ 93
per night
Check Availability
See All Hotels With Bar in Gifu Prefecture
Latest Reviews for Gifu Prefecture Hotels
See all
9.5/10
Amazing
DDavid BuffyMeatyAwesome hotel located just 5-10mins walk behind FamilyMart ie opposite the TAKAYAMA NOHI Bus Stn & JR. The check in was easy & front desk staff was very professional ensuring the process was easy & swift! The hotel has a great & large Hot Spring and outdoor Rotenburo Onsen they’re segregated Men-Women. The onsen lobby has large lounge space to relax, free ice cream and a large full length glass window overlooking you may sit on chairs & coin operated massage chairs enjoying the beautiful town and fabulous snow capped mountains at the edge of the town in the day & sunrise!!
The morning Japanese breakfast options are plentiful, staffs are helpful and friendly too! To walk to the Old Houses District perhaps only take 15mins leisure walk but gets really quiet & dark by 6PM in March!
GGuest UserThe location is great, right next to the station. On the day we checked in, we only waited five minutes in line at noon to eat at Ajikura Tengoku. In the afternoon, we took a taxi to Hida no Sato around 5 PM, and at 6:30 PM, we took a taxi directly to Maruaki, where we only waited about 20 minutes to get a table. It wasn't as exaggerated as some posts on Xiaohongshu (a Chinese social media platform) made it out to be.
The hotel room was a bit small, but the breakfast was decent.
Overall, there's no real need to stay a night in Takayama; you can just go straight to Hirayu.
Both Maruaki and Ajikura were delicious. I highly recommend ordering the most affordable Hida lean meat directly, skipping the set menus, and don't bother with A5. We even had Maruaki again in Nagoya, ordering 6 plates of lean meat and 3 plates of beef tongue. It was a very satisfying meal.
GGuest UserBefore my trip, I booked a quadruple room at the Suimeikan hotel in Gero, Japan, through Trip.com. The booking confirmation stated '2 floor mattresses,' but the pictures showed two beds. I assumed the room configuration would be two beds and two floor mattresses. However, the front desk assigned me a room with four floor mattresses. I felt this wasn't what I had booked, and after almost an hour of fruitless discussion with the front desk, they insisted this was the room type I reserved. They said if I wanted a room with two beds, it would be considered an upgrade and require an additional payment of 17,600 JPY for two nights, which I obviously couldn't accept. Ultimately, I had to call Trip.com to complain. Trip.com's communication with the hotel also led nowhere, and in the end, Trip.com covered the cost. I really have to praise Trip.com's service here; their response to my complaint was very quick, and their solution after failing to negotiate with the hotel was decisive. I'm very satisfied with that, which is why I typically book all my travel through Trip.com. While their prices might sometimes be slightly higher than other platforms, their after-sales service is absolutely reliable. When issues arise, you realize that this slight premium is definitely worth it.
SSuzhiなrenEvery year at the end of the year, I visit Takayama, mainly to see the snow scenery in Shirakawa-go, and this hotel has pretty much become my go-to choice. What I love most is the service; the staff are all incredibly warm and attentive, making for a very comfortable stay. Plus, you can book a private onsen, which is wonderfully quiet and relaxing – a real highlight of the trip. Last year, the room I stayed in had a beautiful Japanese tatami area, which really added to the traditional Japanese ambiance. It's a shame I couldn't book that room type this time; it seems they no longer have it, which is a bit disappointing. Nevertheless, the overall experience was still excellent, and I'll likely choose to stay here again next time I'm in Takayama.
WWilliamgray81The quality of the hotel is very high. It's conveniently located near the train station and a 15 minute walk to the old town. The spa is really nice, clean, and spacious. The family spa is a nice touch. Rooms are very large, comfortable beds, with a tub. The only drawback is breakfast. The restaurant is too small to accommodate guests. It's odd that it's common in Japan to have large hotels, with many guests, include breakfast, and then build a tiny restaurant. Makes no sense. Options are limited and food is the same every day. I wouldn't recommend it, but there's so few options nearby or in the town in general, that you basically have to eat there. Just go before 8 AM. Otherwise, the hotel is really nice.
AAllblue1772This is by far the most traditional Japanese-style hotel I've ever stayed in, and it set a wonderful tone for our Nagoya trip. My parents absolutely loved it.
**Service:** Standard Japanese service – very attentive. Although English communication was a bit challenging, they diligently used translation software.
**Facilities:** Impeccable! I enjoyed my favorite onsen; the outdoor bath was truly exceptional, and the indoor one was also very spacious. The room decor was classic, just like something out of a Japanese drama, and someone even came to prepare our beds in the evening. At first, I worried it might be cold, but the electric blanket underneath was incredibly warm. So unique!
For dinner, even though the variety was limited, the chicken wings were exceptionally delicious, and the fishball hotpot was also very good. My dad even complimented the rice!
**Cleanliness:** Very good. Despite the older facilities, everything was spotless.
**Environment:** The outdoor foot onsen looked so interesting, but I didn't get to try it this time. You could easily spend half a day just exploring the hotel itself. If you're not rushed, staying two days to fully soak it all in would be wonderful.
The hotel is located at the highest point in Gero. Walking slowly downhill from there, time seemed to slow down, and everything felt peaceful and serene.
I will always remember this place. ☺️
GGuest UserStayed there for two nights.
In-room onsen was good, staff at reception excellent. Food was simply terrible. Rice was cold (personally it’s simply unacceptable in any Japanese restaurant except for sushi may be?), the chef seems to enjoy making fusion dishes (and except that they were unappetising). To name but a few, we had strawberry mousse for starter, tofu (which was bitter) and pickles with miso for mains, and who’d put diced apple in an apple sorbet?? (Felt as though I was biting into ice cubes). The waitress was also extremely impatient and rushed us through our meals (we finished our dinners within 35 minutes, breakfasts 20).
I honestly cannot recommend this hotel. Sorry, but no.
KKelly_ZThe hotel's location is good, but parking was a bit hard to find with no clear signs. Be careful with the showerhead; the water pressure was so strong it actually bounced off and hit my nose, thankfully I'm fine. The induction hob in the room didn't work – the simple buttons just wouldn't cooperate. Also, the sofa was quite stained; they might want to consider putting a cover on it.
AAKLTI love this hotel!
1) The view from the hotel is so beautiful. Even inside the Onsen.
2) The customer service is very nice. A very relaxing place.
3) Breakfast is delicious and there is a very nice garden where you can take photos.
Highly recommended.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.