The hotel is brand new, and the bathroom facilities, in particular, are excellent. It's probably the best option near Yamagata Station. It's a 3-5 minute walk to Yamagata Station and just a 3-minute walk to the bus stop (for Zao Onsen Ski Resort) from Yamagata Station. The breakfast restaurant is a famous Yonezawa beef restaurant. You can ask the front desk to make a reservation for you.
The hotel has free parking, which is a big thumbs up, you can park in the parking lot behind the hotel, then take a ticket to reception and plug it in, you can park until the next morning, and the famous and delicious Mizawa beef next morning to the hotel
My biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience.
However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay.
The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.
Great location, clean room that matched the pictures. All amenities were provided. The only downside was the parking; it's available but comes with an extra charge. Breakfast was decent, and the staff were lovely and very helpful.
I like Richmond Hotels for their modern decor and well-maintained property. Unfortunately this location in particular falls short of the most basic criteria of a hotel - cleanliness, especially in Japan. There were molds found in the bathroom in between the tub and the wall, as well as in between the window silts. The location of the hotel is about 5 mins walk from the Yamagata Station. Staff were nice and hospitable. The free midnight snack and free drinks and ice cream in the lounge were nice touches to the stay.
1. Location of the hotel is nice!
2. Double Room size is pretty small which is 140m2 onlty! So, I would not reccomend those who have kids!
3. Toilet is very tiny! also bathtub can't fit a small kid!
4. The Freezer is very small! I have never seen such a small freezer. So, couldn't fit our Bento Box!
5. The hotel is old, and not properly maintained, for example; shower curtain is broken, and attach it with tape!
Since we were staying on the 8th floor, the view was amazing.
The room was calming and spacious.
The bed was low, which I felt was considerate of children and those with weak legs.
However, if the bathtub height was a little lower...
For breakfast, I always have bread, salad, a few side dishes, and coffee,
so I felt that Japanese food would be more versatile.
I stayed here while traveling from Kyushu.
I had a comfortable time.
The staff were warm and welcoming, and were full of hospitality.
The room was neatly arranged, and I was very satisfied with the cleanliness, including the fact that there were chilled towels in the refrigerator and that we could choose our yukata.
The large public bath was bright and very clean, not a single hair was found, and the water felt great. I usually don't bathe in the morning, but I couldn't help but take a dip!
I was also very satisfied with the food, both dinner and breakfast! The flavors were mild and the portions were just right, neither too much nor too little.
I was able to relax in the lounge as well. The grapefruit juice was delicious!
I felt that the entire hotel was carefully thought out.
I would like to stay here again. It was a fond memory. Thank you.
Located on the top of a business building linking to the Yamagata station.
You won’t have to be worried even if it’s snowing or raining.
A side note to travellers from the hotter climate, the hotel doesn’t supply air conditioning during winter. Instead it has a small webbed facility that allows outside air to flow into the room. This slight chills the room. However during the day, the room will be super hot.
Initially we had a room facing the sun and when we checked in, the room is super hot. Called the customer service only to find out they didn’t have air conditioning during winter and we have to rent a fan from them.
After a slight communication, the customer service is kind enough to upgrade us to a bigger room which is slightly cooler. Big props to the customer service lady! 5 stars service !
A convenient hotel for a short stay in Yamagata. The welcoming smiles of the front receptionists are very much appreciated. The hotel is very clean and tidy and is located next to Family Mart. Finding food is not a problem as there are many restaurants nearby. The breakfast served in the morning is delicious and varied. Highly recommended to stay in this hotel.
Great
197 reviews
9.0/10
Price from
THB 1,418
per night
Check Availability
See All Hotels With WiFi in Yamagata Prefecture
Latest Reviews for Yamagata Prefecture Hotels
See all
8.9/10
Very Good
GGuest UserThe hotel has a Showa-era feel. There's no elevator, so you have to carry your luggage up yourself, thankfully it's only on the second floor. There are six private baths that can be booked in advance, and you can use them freely after 9 pm as long as no one is there – it's fantastic! After soaking in the hot springs, they even give you complimentary milk. Dinner was Yamagata beef shabu-shabu, which was delicious. I'd definitely stay here again next time I'm in Zao!
GGuest UserThe hotel is brand new, and the bathroom facilities, in particular, are excellent. It's probably the best option near Yamagata Station. It's a 3-5 minute walk to Yamagata Station and just a 3-minute walk to the bus stop (for Zao Onsen Ski Resort) from Yamagata Station. The breakfast restaurant is a famous Yonezawa beef restaurant. You can ask the front desk to make a reservation for you.
AAnonymous UserMy biggest mistake of this trip to Yamagata is to book this hotel. It's a good hotel but it's in the middle of nowhere. You will want to stay around the city of Yamagata province which is also called Yamagata city just so you can get to famous tourist spots. However this is 4 hours away from all of these. I had to book another hotel so I can stay 1 day in the city when I wanted to visit these places and the traveling time just completely made me exhausted. It took like 1 day to go to a place and 1 day to go back. It was so terrible, I was crying. This place is closed to Shonai airport not Yamagata airport so I also had to book another flight from Shonai. I wasted so much money for transportation. It was such a terrible experience.
However the hotel is incredibly beautiful with smart design in everything. I loved the onsen very much. If it was just a vacation/restcation for relaxing purpose or isolate yourself from the human word, it's the best choice for you. Since its in the middle of the endless rice field, there is nothing to eat except for paying very high price to eat at the hotel's restaurant. And the food was just okay.
The beauty of this hotel was like a trap. Its like I was blind from its beauty and couldn't see all other disavantages.
GGuest UserIt seemed like a group on a training camp was staying there, and since my room was near the elevator, I was occasionally bothered by footsteps and conversations. The breakfast was delicious. The room was spacious and comfortable.
GGuest UserThe trip was planned few weeks ahead, accommodation options in Zao Onsen are scarce. If there were other options, I probably would not go with this hotel again.
- Before arrival, I called the hotel twice using trip.com but no one answered.
- There was only one front desk staff handling check-in. I have waited for 20 minutes for check-in and the Indian family has it waited for 35 minutes. There was another staff coming out from the office and acknowledged the queue. However no action was taken despite the long wait by guest.
- I inquired about shuttle bus service but the staff at the entrance said “No shuttle bus”. I saw shuttle bus having the hotel name around the Zao Onsen area.
- On the first day of room cleaning, the cleaning lady has not replaced the used porcelain cup and Japanese cup. Also no replenishment on tea bags and toilet amenities. At this price point of over USD500 per night, I was quite surprised.
- There are 2 onsen places, one outside the hotel and one on the 1F. The outdoor onsen inside the hotel was not opened and the reason is “snow accumulation”.
Overall, the room is spacious and clean but the service did not meet the expectations.
GGuest UserWhen making the reservation, I requested an additional breakfast, but when I checked with the hotel, I was told that the hotel didn't ask about my request, rather than saying that the hotel was being strict. I told them that I had made an additional request, and somehow they made arrangements and I was able to have breakfast.
GGuest UserRooms are a bit old-fashioned but in good condition. Spacious. Indoor and outdoor onsen available with limited facilities.
Location is excellent, less than 10mins walk from the Tsuruoka station and is connected to a shopping mall and a big bus station.
Not much restaurants around. Breakfast provided from hotel restaurant but dinner requires prior booking. A supermarket and convenience store are within 5-10mins walk.
MMon ThailandThis hotel is located in a beautiful ski resort. Opening the window, you're greeted with a stunning view of a snow-covered landscape. The staff are incredibly attentive, especially the drivers who provide shuttle services to various locations. Even though they don't speak English, their dedication to service is exceptional. Although the rooms show their age, they are clean and tidy. There are private onsens available, both in-room and outdoor, but they come with an additional charge. While the location isn't ideal for walking, the shuttle service is excellent.
ZZoeAbsolutely lovely place. At first I thought I'd be uncomfortable with how spaceous the room was (I'm a very jumpy solo traveller), but the room was just so comfy with an excellent view. The heater was a bit hot, but there was an electric fan too, so all was great.
The hotel allows you to have a free 50 minute private bath each night, and the private baths are amazing, able to accommodate up to five persons and with windows to let in the light and stuff. Excellent onsen water -- very acidic and very hot. Takes some time getting used to the heat, but once you do it's a heavenly experience. There are also public baths (free of charge) that you could enjoy throughout the night and into early morning (they're closed for cleaning only during 9-12 in the morning), one indoor and one outdoor, both connected to one another. The outdoor one is a bit small, but it's so refreshing to be able to flee from the stifling indoor onsen to enjoy the crisp winter air while soaking up in the heat.
GGuest UserA wonderful place to stay in. The service was fantastic. The room was huge, much too large for just a solo traveler like me but it would have been perfect if I had brought my wife and child along. The onsen quality was great, albeit the fittings at the shower area were a bit old. The food was hands down amazing and featured great local produce. Honestly there was too much for one person to finish! What I especially liked was that they had a separate room on the first floor where if it was too early for you to check in, you could drop your luggage off, change, and then grab your gear and head to the slopes. Same thing if you intend to charge the slopes a bit more on your last day, just leave your stuff in the storage room, hit the slopes, come back and change out, hit the onsen for the last time, then go off. Definitely recommending this place to my friends visiting Zao.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.