This was our first trip to Japan and our very first ryokan experience, and we absolutely loved it! My husband and I were completely captivated by the atmosphere, the beautiful natural surroundings, the yukata, the exquisite kaiseki dinner, and of course, the relaxing hot springs. We spent two wonderful and incredibly relaxing days there.
A small tip: I recommend bringing some snacks or familiar food with you, as the ryokan cuisine might not be to everyone's taste.
It is at a nice location, right at the location of west omsen park. It is also walking distance from the center of the town. Service is very nice, especially from the experienced employees.
We stayed in a warm and comfortable tatami room, which included two meals. The hotel offers a convenient shuttle service to and from the station, and the staff were very attentive throughout our stay. The on-site hot spring was excellent; it snowed heavily the day we visited, and soaking in the hot spring while watching the snow fall was truly a magical experience. We also enjoyed the complimentary delicious late-night snack provided in the evening. Additionally, parking is available, which is convenient for those driving.
I really liked the Comfort Hotel. Great location, easy access from maebashi train station and quick walk to shopping areas. The room was just what we needed with helpful amenities. Staff are lovely and helpful. Would recommend for a short stay.
The hotel is not far from the station, about a five-minute drive away. Near the hotel is Tianyi Art Museum whose owner is an artist of traditional Shakuhachi musical instruments. The decoration and details of the hotel are very artistic. Inadvertently found a hotel with a local traditional culture atmosphere. You need to make an appointment if you have a private soup, and you can see the outdoor scenery. Public soups for men and women are separated and served 24 hours a day. The breakfast is delicious and authentic with local specialties. The dinner will provide musical instrument performance and experience. Interesting.
The hotel has a good location, very close to the bus station and Shiduan Street. The hot springs have gold and silver hot springs, as well as open-air hot springs. The food is also good, and the waiters are very responsible.
Amazing ryokan to stay for a night in Kusatsu Onsen. Staff were all friendly and welcoming, and were
helpful in explaining the ryokan’s facilities in English.
Both breakfast and dinners are must-have experiences with this ryokan’s stay. The spread was delightful, and the produce used was fresh and delicious.
The 3 private baths available were each unique and relaxing in the cold spring weather.
The hotel is located in the highest location of Yixiangbao Street, which is very convenient when going out.
The hotel room is Japanese-style tatami, the mattress is very thick and comfortable, and you will not feel back pain after sleeping. The room space is also very large, with a sofa and dining area, and there is no feeling of cramped at all.
The hotel staff was very friendly and saw us as non-local, and a foreign staff member who was good at English took the initiative to help. Knowing that we did not buy the hotel restaurant dinner, we will introduce the nearby restaurant, thanks to her introduction, we found an izakaya nearby, the food standard is also very high.
The hot springs are divided into men and women, and will be exchanged at specific times so that customers can enjoy all the hot springs. The hot springs are divided into indoor and open air, all very comfortable.
The whole hotel is very large and the decoration is Japanese style. If you go to Yixiangbao next time, you will also choose Fuyi again. This hotel with a high CP value.
The room is of a suitable size, suitable for a business trip. Take the elevator directly to the lobby on the 6th floor next to the west exit of the JR station, and there is no need to go outside. The location is very good! The room facilities are complete, but it is a little unexpected that bottled drinking water is not provided.
Superb location. Great service. They have cultural activities (Noh and Geisha dance performance) on the weekend
Very Good
143 reviews
8.9/10
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9.5/10
Amazing
MMrs KamanVery closed to bus stop .Easy to locate.
They have English speaking staffs , they are very helpful. Clean and Spacious room make us have a deep sleep which have not experienced for a long time.
JJaQwWe stayed in Naraya House for 1 night and it was perfect. The staffs were all very kind and helpful that I am truly grateful for all their assistance given throughout our stay. We had a suite, rm no.206, it was stunningly amazing! I only know I am booking a suite with a beautiful view of the yubatake and private onsen. I didn't know it's a gigantic duplex suite with the best view of the yubatake! The room door opens to a western style living and dining area that fits with a set of sofa for 6 and a dining table for 4 with 2 benches. To the left of this western style area is 2 double beds, a walk-in closet and a toilet. I could see Japanese syle beddings in a cupboard which I believe they would be made when the room is booked for more than 2 persons. Facing the sofa is a TV panel. Behind the TV is a Japanese style sitting area with a coffee table and a view of the yubatake. The view is picturesque. There you can also find a stairs going down to the suite's private onsen bath. It's actually on a balcony overlooking the yubatake, the same gorgeous view as in its Japanese style sitting area above, just without the windows, ie closer and clearer picture of the yubatake without reflections. But be aware ppl on the street can see u too, as you can see the windows r just next to 7.11 The meal provided was fantastic. I particularly enjoyed the freshly made sushi. The salmon roe was just so fresh that they were actually shining like marbles. All the ingredients used are high quality. My kid, who is usually picky on food, was pleased with the menu. He already wanted to come back again. Next time, we will stay here for more nights in order to better experience the beauty of Kusatzu.
Ps I usually don't bother to write a review, I am doing this one in return to the hotel's great service and hospitality. Thank you and until next time~
GGuest UserExcellent stay! Hotel may be old but the facilities are up to date and clean. Service from staff is also generally good. 7mins walk to Sainokaiwara Park via the short cut. It’s a 15mins walk from Yubatake and you’ll need to walk up a slope to get to the hotel, may be strenuous for those with luggages. There’s a shuttle bus to and fro hotel to Yubatake every hourly, refer to photo. There’s even a shuttle bus to Takasaki train station, so ask the staff for details. Breakfast in hotel is excellent and very homely, overall enjoyed my stay here and will recommend friends to come!
LLisa KhThis was our first trip to Japan and our very first ryokan experience, and we absolutely loved it! My husband and I were completely captivated by the atmosphere, the beautiful natural surroundings, the yukata, the exquisite kaiseki dinner, and of course, the relaxing hot springs. We spent two wonderful and incredibly relaxing days there.
A small tip: I recommend bringing some snacks or familiar food with you, as the ryokan cuisine might not be to everyone's taste.
WWON桑If you want to experience authentic Japanese tatami-style accommodation and stroll around in traditional yukata, this is a great choice. The hotel is conveniently located near all the hot springs, and accommodations here include a rich dinner and breakfast. It’s highly recommended for families or couples traveling together. I highly recommend it!
SSRL13064Excellent service. I will give 10 out of 5 if I could.
There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine.
Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience.
Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously.
There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic.
Ryokan was near the heart of the town and everything was within walking distance.
Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage.
All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.
WWei MinLocation of the hotel is superb!! A short 4-5min walk from the Kusatsu Onsen bus station. Check in was prompt and quick but the front desk staff spoke very limited English.
Hotel itself spans 3 separate buildings. Interior is a bit tired and old. Buffet breakfast is well organized and food is good.
Onsen baths is large with an outdoor onsen pool as well. Towels were not available at the locker rooms, which is a bit of a let down. Need to bring from own room.
Overall, it was a pleasant stay and if I were to visit Kusatsu Onsen again, I would stay here.
YYeung NicoleNo towels are provided in the public hot spring places and needa to bring from room to the onsen spot.
Asked the staff about the routes from Kusatsu to Shinjuku and they have no clue at all. Finally got one English speaking staff told us that theres direct bus from the station to Shinjuku.
Asked again whether advanced booking of the bus tickets are needed and the staff said it’s not necessary. We ended up the next day missed two earlier buses coz they were already full and we were reluctant to have 2 times transport changes by asking the tourism information centre.
Barely staffs can speak and understand English well.
However, the French set dinner are really nice and out of our expectations.
GGuest UserThis was my first and only stay at a ryokan so I don’t have much to compare it to. I chose this lodging because of the cats and good reviews on the food. The cats were really sweet and I enjoyed playing with them. I have 2 cats of my own so it was really nice. The food was so beautiful and delicious - the mushroom soup at dinner was amazing. I really enjoyed it. The private bath rooms were very convenient and open 24 hrs. I thought the facilities were clean and very pleasant. The location was very close to the central area and a quick walk to all the important sites including the bus station. The only comment I have was in the morning someone was smoking and the smell got ****** into the 2nd floor hallway so maybe more care should be taken to be sure the smoke stays outside. The host was so nice and sweet and I used google translate to ask questions. The matcha madeleines are so tasty I bought a box to take with me.
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