The room was cozy, clean, and offered a great view of the mountains. The hotel also has a pool table for guests to enjoy, which was a nice bonus.
The staff were very friendly and provided great service throughout our stay. Overall, a wonderful experience!
Dear team at hotel grand sharan, i recently had the pleasure of staying at your property and overall, my experience was quite good. The hospitality, cleanliness, and comfort provided were commendable, which reflects the standard of a 4-star property. However, i would like to share a small suggestion to enhance the guest experience further. Some essential amenities such as a dental kit and a hair dryer were unavailable in the room. These are typically expected as part of the standard offerings at a 4-star property, and ensuring their availability would significantly improve guest satisfaction. Thank you for your warm hospitality, and i look forward to staying with you again.
Very good restaurant staff, good food and very welcoming. But disappointed with the management/maintenance team. Live naked electric wire under the TV. Staff member got shock while checking TV. They left without mending it. Reported the issue with TV not working with reception. But no one bother to come and fix the TV during our stay. Room no. 3011
This hotel at the prime location of Jammu is an extremely valuable find and our go to each time we return to Jammu. It is minutes from airport and staffs always know our preference. Room are cleaned every day on request. It is very easy to step into taxis outside of hotel or request for hourly use chauffeur car. It is also very safe for solo lady traveller.
They charged an extra half room fare for early check-in which was not required at all because at vaishno devi most of the people just come & have a shower and then leave for the darshan.
Nestled in the heart of the breathtaking valleys of Pahalgam, The Riviera Hotel Pahalgam is a perfect blend of natural beauty, refined comfort, and warm hospitality. Located in the Main Pahalgam Bowl, the hotel is surrounded by snow-capped mountains, lush pine forests, and the soothing sound of the Lidder River flowing right outside the property. Our unique setting offers guests a peaceful retreat where luxury meets tranquility, creating an experience that feels both memorable and meaningful.
Ideally situated at the foothills of a gentle hillock, The Riviera Hotel Pahalgam features multiple beautifully landscaped terrace gardens that offer a 360-degree panoramic view of the entire Main Pahalgam Valley bowl. The world-famous Pahalgam Golf Course and the vibrant main Pahalgam market are just a few minutes’ walk away, allowing guests to enjoy both scenic serenity and easy access to local attractions.
With a stay at Lemon Tree Hotel, Katra in Reasi, you'll be within a 15-minute drive of Vaishno Devi Mandir Temple and Raghunath Temple. This spa hotel is 1.2 mi (2 km) from Krimchi Temples and 1.2 mi (2 km) from Shalimar Park.
Take time to pamper yourself with a visit to the full-service spa.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 70 air-conditioned rooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include complimentary newspapers and separate sitting areas, and housekeeping is provided daily.
Great
44 reviews
9.0/10
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JPY 4,559
per night
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9,3/10
Great
GGuest UserVery clean with variety of breakfast buffet choices. Staff is also very polite and ready to accommodate guests. Nice and stylish reception area. Good security system at the gate with every vehicle checked before entering the premises.
KKangkan- The hotel location is good. The only challenge is the continuous railway announcements coming to you. But that is bearable.
- The front desk is really helpful. I was tired from a trip and they helped me check in a couple of hours before the scheduled check-in time seeing my tiredness.
- Good ambience overall with a separate dining area and secured lifts.
- The toilet (room# 201) was dirty - specifically the WC.
- Bathroom exhaust fan is too noisy.
- No wardrobes.
- Delayed service - asked for shower caps as caps are available on de***d only. It took almost an hour to deliver after repetitive calls.
- They need to consider providing an electric water kettle in the room seriously. The common area service for tea/coffee and hot water is good. But does not provide the right level of service and comfort.
- If someone wants to drink multiple glasses of warm water, the person needs to go and sit there.
- Morning tea, you need to go outside the room
I think considering the cost of an electric kettle, it could be more economical and ***ageable.
GGuest Userwhen I booked 33 hotel after reading the services at make my trip aap ,it was written that two ways pick and drop to jammu airport is Available but when I enquired hotel 33 they said that people's fault as hotel people dint give any such services details to make my trip and hotel manager told me to find out from make my trip app people. only this was upset rest stay at hotel was Good. request this false services details not to be shown coz it gives us wrong hope.
SSafwaanThe location is walking distance to lal chowk. It's a quiet road, fairly clean. Decor is nice, room has heater and electric blanket and fan. Warm water seems to be available mornings but mostly not on evenings possibly because of the freezing temperatures this time of year. For me personally it was a problem as i normally take evening showers as well. Every room had a window afaik. Breakfast was highly enjoyable and recommended. Staff are polite and helped me get auto as well on my departure. Overall the experience was pleasant enough and if you only normally take one bath shower a day it would be ok
SShaggy JourneyThe room was cozy, clean, and offered a great view of the mountains. The hotel also has a pool table for guests to enjoy, which was a nice bonus.
The staff were very friendly and provided great service throughout our stay. Overall, a wonderful experience!
VVik SharmaGreat location and service - very attentive, responsive and supportive staff. The food was just about acceptable (ok-ish/so-so). But the overall experience wasn't that great as the hotel looks and feels very tired and run down. The furniture and ambiance were very shabby. Bed and bedding need to be replaced pronto (probably all over 20 years old, and it shows/smells!). The whole place needs a refurb and a facelift to meet Radisson standards. Until then, it's a 2 or 3-star hotel at best. Nothing even close to 4-star and 5-star is out to the question.
GGuest UserRoom description old, dampness in rooms. Amenities I.e. playing area pool, table tenis, etc was chargeable. Food (did breakfast) average in taste. Work was going on in the hotel. Pool site was available incomplete where monkeys were bathing and drinking water from it.
Good things were silent corridor, central heating system (however it did fail for few hours during the stay). Separate heating system also provided in room, view from balcony was good.
GGuest UserDear team at hotel grand sharan, i recently had the pleasure of staying at your property and overall, my experience was quite good. The hospitality, cleanliness, and comfort provided were commendable, which reflects the standard of a 4-star property. However, i would like to share a small suggestion to enhance the guest experience further. Some essential amenities such as a dental kit and a hair dryer were unavailable in the room. These are typically expected as part of the standard offerings at a 4-star property, and ensuring their availability would significantly improve guest satisfaction. Thank you for your warm hospitality, and i look forward to staying with you again.
GGuest UserThe property is awesome and located in the most beautiful part of Pahalgam. The food is excellent and service is out of the world. Had a very nice stay. 10 out of ten. Recommend for every traveller
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