One of the most amazing places in dead sea. Beautiful hotel, beautiful views, fantastic service, friendly staff, amazing food, great pool and access to sea. Did I mention the service staff are so friendly and helpful?
A big shout out to Mariah at front desk who was very friendly and helped me out with a great room, local travel and whatever queries I had. Her friendliness and service made our stay very pleasant.
Security checks are required for both vehicles and luggage upon check-in. There's also a 100 JOD (approximately 1000 RMB) credit card deposit that's only refunded 10 days after check-out. They don't provide any email confirmation or proof of a successful room inspection after check-out; everything relies on their word. Guests are completely passive in this process.
On the upside, you can watch the Dead Sea sunset from the hotel and also float in it.
The breakfast buffet is just so-so. For a five-star hotel, this stay felt incredibly stifling.
The overall experience was quite poor.
The staff was quite friendly but sometimes too slow especially when it came to trasfers via the hotel locations (the area is huge).
Furniture in the room is quite old, but the room itself is clean. Bed is super comfortable. The views from my room were splendid! I also loved separate stairs from my terrace to the beach.
At the same time amenities, spa, restaurants and the beach are amazing. Food was excellent.
If they update the rooms, I would give this hotel 10/10.
The hotel is very good, they have access to the beach of the dead sea.
Big swimming pools with hampers and towels.
The hotel is very friendly and helpful.
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