Batu has been one of my favorite destinations in Indonesia and this is mainly thanks to this hotel. The place was magnificent, the breakfast incredible but more than that all the staff were super nice and welcoming the servers, the cooks, the security, the room staff and the reception staff!!!
Thank you very much for you’re kindness !😊
Hotels in Genteng Subdistrict,Genteng76.5% of visitors choose this area
HHilda Lee S2025.08.03
Everything about the hotel is exemplary except the toiletries ! Fragrance is not acceptable and I dreaded shower.
Hotel has a 360 degree and you can see whole of Surabaya! Spectacular.
A big mall, catering to big brands and international Tuntungan plaza is around 20 mins walk.
Another big mall, local BG Junction is around 10 mins away.
Location is good ! Including eateries nearby.
Breakfast was the best I've experienced; amazing spread including local flavors. Absolutely tantalizing.
To get a good night's rest before climbing Mount Bromo, I booked this hotel in downtown Surabaya. The hotel was inexpensive but offered standard five-star service and facilities. Before checking out, I visited the hotel's restaurant; compared to other eateries nearby, the food was tasty and affordable. The only minor drawback was that the staff's English proficiency was limited, making communication a bit difficult.
Hotels in Genteng Subdistrict,Genteng76.5% of visitors choose this area
LLILICAPRILINA2025.10.12
Overall OK, good location, easy access & so many cafe nearby. Even the breakfast also so good like so many local foods that can try. Just one thing no iron inside the room & asking to send iron to room they just take note but not send the iron .
Hotel look ok but some wallpaper in the room already old and broken, should repair soon, ac ok cold enough, some instruction for shower not so clear, breakfast standart, parking basement
I had an incredible experience at Bumi Surabaya City Resort, and I can't recommend this hotel enough! Nestled in a lush garden setting right in the heart of Surabaya,excellent service, and beautiful surroundings.
The spacious rooms offered stunning views of the city, providing a perfect blend of relaxation and luxury. I particularly enjoyed the rich breakfast buffet, featuring a delightful selection of both local and international dishes, all freshly prepared and delicious. Moreover, the hotel's facilities had a lovely swimming pool surrounded by greenery, two tennis courts, spa and massage ,perfect for unwinding after a day of exploring the city.
What truly stood out was the hospitality of the staff. Everyone was friendly, welcoming, and eager to ensure that my stay was enjoyable.
The atmosphere was relaxed, making it an ideal spot for both business and leisure travelers.
It’s my second stay at Bumi Surabaya and I look forward to returning in the future. If you're looking for a blend of comfort and charm in Surabaya, this is the place to be!
Hotels in Embong Kaliasin,Genteng76.5% of visitors choose this area
CCindy55932025.05.08
Really enjoyed my stay at Swiss-Belinn Tunjungan! The location is perfect—right in the heart of the city and just across the street from a shopping mall. We loved being able to walk around and explore nearby restaurants and street food stalls. It was fun discovering a local market about 10–15 minutes away with some charming souvenir stores. Highly recommend for a convenient and comfortable stay!
Booked for my friend, she brings her husband and her daughter.
Her daughter very sureprised with their hospitality, every staff are welcome and give their big smile.
The pool and jacuzy was so good, the room quite comfort but she said the breakfast should be improve for the taste.
Very satisfied staying here. The staff is very responsive and friendly. The room is quite spacious, bring children here and it's really fun because it's spacious. The atmosphere is quite cool and the view is great, especially right at the swimming pool. The small detail that made me give 5 stars is the trash can. The trash can in the room is put in a closed wooden box and is quite heavy if played by children. This is very helpful, especially for those who have small children who like to explore anything. Thank you Agro, hopefully we can visit again someday
Clean hotel, dpt kamarnha view mountain , staffnya ramah dan super helpfull
Breakfastnya lumayan lengkap , rasanya ya begitulah masakan hotel ya
Amazing
55 reviews
9.5/10
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RRose AnnWe use this place every time we go to Ijen to do birdwatching for years.
Room is ok with warm and good water pressure.
They have western and local restaurant on site. The Western one was ok but the local restaurant is always a no and serve poor quality food, the warung can serve better Nasi goreng than in here. Some of the server in the local restaurant are lack of training.
GGuest UserI would like to extend my heartfelt thanks to all of you for your outstanding service and warm hospitality during my stay. Every interaction – from the front desk to housekeeping and dining – was marked by professionalism, kindness, and genuine care.
You made my visit not only comfortable but truly memorable. I deeply appreciate your efforts and attention to detail.
JJeslynTThe place looks amazing and beautiful with the animals roaming free. Loved the feeding the giraffe session. Staff are very friendly and helpful. However the place is a lil far off with lack of food options (only 1 restaurant open on weekdays) and for a kid friendly hotel, there is a lack of kid cutleries, the room toilet was slippery and the play room was very rundown. We also got many bed bug bites. After making a complaint, they did change our room, gave us an upgrade although I did feel that our previous room was better than the upgraded one. All in all, good for a 2 night stay
GGuest UserClean, spacious, and very comfortable room. For the price of 613k, it was definitely worth it. Unfortunately, check-in was a hassle. The older receptionist said that the booking details had to match the ID of the person checking in. It took a really long time, it was frustrating, and I ended up getting annoyed. However, other staff members were friendly and helped me with my bags to the room, even though I had a lot.
GGuest UserLocation is excellent, right smackdab in the middle of Surabaya's tourist center, the Old City or ”Kota Lama”. Cleanliness wise its okay, the bedsheets is the only thing that needs more cleaning. Service is excellent. And facilities wise, the only thing lacking is a hairdryer.
OOumou :)Batu has been one of my favorite destinations in Indonesia and this is mainly thanks to this hotel. The place was magnificent, the breakfast incredible but more than that all the staff were super nice and welcoming the servers, the cooks, the security, the room staff and the reception staff!!!
Thank you very much for you’re kindness !😊
AAnonymous UserThe environment and service were excellent, and the location was great, close to Bromo. The breakfast was very generous, and the large glass terrace was beautiful. However, hotels at the foot of the volcano don't seem to have much hot water. I could only shower briefly, and the sink was ice-cold. Remember to bring extra clothes if you check in at night, as the sun will be better in the morning. For just over 800 yuan per night, compared to other hotels, I felt the facilities were better.
TThais Carolina 14We came from Malaysia and stayed at Shangri-La Surabaya with our baby and family and it was a perfect experience from start to finish. The staff were extremely friendly, helpful, and always made sure we were comfortable. They treated our baby with so much care, even preparing a baby cot and warm water whenever needed.
GGuest Userlocated in the heart of kayutangan where nearby local attraction at, cafes, places, station and Idjen boulevard.
the hotel is clean, has a free valet service for car parking, small pool in the 6th floor facing the street.
the staffs are very accomodate what you needs, they also offer us a free upgraded room to deluxe.
MMrEmzThe location is just off the main street running through Malang, makes the hotel less affected by traffic noise. One of the minor drawbacks of this hotel is the lobby drop off area and minimal availability of parking onsite.
The friendliness and helpful customer service can be felt as you step into the hotel, from the security to the receptionist and workers all radiating warm smiles. Our check in process was smooth, we were assisted to find an available room for early check-in before 1pm . The restaurant staff was also attentive and courteous.
The hotel felt relatively new, only a couple years old and in great shape. The bedroom had semi firm but comfortable mattrass, with abundant pillows. Delightfully we got a 55” LG Smart Tv, with the to-date streaming services available (Netflix, Disney, Prime, Vidio, Youtube) and also cable tv showing international channels (AXN, Japanese, Arabic, etc). The room felt very cosy for resting after a long day's work or travel. The bathroom, although only had showers and no bathtub, gave great water pressure and hot water. The only complaint from the hotel is perhaps due to the connecting door, we can hear the other room's door closing and opening loudly as well as some talking from the other room.
Hotel had an interesting gym for good workout, rooftop cafe/restaurant. Didnt try any of those facilities for this trip but hopefully for my next trip. This is my second stay at 101 and look forward to returning again. Also, right across the hotel is a Sara Bakery, which serves good cakes and bakery products, and has a full restaurant menu also.
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