A wonderful hotel.Great staff very helpful for check in.Comfortable warm bed and free water.Free coffee available on the 2nd floor.3rd floor laundry machines laundry and dryer in one.Clothes were dried well.You can watch in room on TV the progress of your laundry and if there are any laundry machines available.5 min walking from big shopping street which has a ceiling.
Shopping centre with many food options.
Tramway A and B 3 minutes walking.Take line A to the train station.
The best one: you can send a postcard for free to your loved ones.
Didn't try the breakfast.
Right next to Kumamoto Station, which is super convenient for catching JR trains and buses without rushing. Inside Kumamoto Station, there's a tourist information center where you can ask questions, and across from it is the JR ticket office for exchanging tickets. There's also the Higo Market with restaurants, a supermarket, and a convenience store, plus plenty of souvenir options. Below the hotel is a shopping mall with a good selection of dining and retail. I even saw a rainbow 🌈 on the first morning of my stay!
One of the biggest room we have stay so far in Japan, clean and nice hotel with very good soundproofing. Will definitely book this hotel if we come back to Kumamoto.
Very convenient location, shopping street just round the corner. Parking was also convenient, 2 min walk from the hotel.
This hotel in Kumamoto offers great value for money, much more affordable than Fukuoka. It's a new hotel located right in Kumamoto city center, making it an excellent choice. We took the Fukuoka Airport bus to the Kumamoto Bus Terminal, and it was less than a 10-minute walk from there. The hotel is also very close to the shopping street, which we walked through several times a day – super convenient for dining and shopping.
**Facilities:**
The building is prominent and easy to find. The lobby offers a variety of tea bags, and toiletries are available for self-service. The in-room facilities are relatively new, convenient, and easy to use.
**Hygiene:**
The room was clean and tidy, and the linens were comfortable.
**Environment:**
The location is superb, just a short walk to the shopping street and the city's central area.
**Service:**
The staff were efficient and friendly.
The breakfast was quite unique, offering various local horse meat options. The taste was decent, nothing extraordinary. I was particularly impressed by the local transparent soy sauce and even bought some to take home.
Excellent value for money! The environment is great, and the facilities are comprehensive. The breakfast was incredibly rich and delicious; I ended up eating four bowls of Kumamoto noodles! I'll definitely stay here again next time. The single room was surprisingly comfortable! The front desk staff were also very helpful, and you can even store your luggage yourself.
The room was great! The luxury floor offers complimentary instant noodles and drinks, perfect for a late-night snack. It's very close to Kumamoto Station, just a 3-minute walk to the left after exiting. There's a Big C next door, though not very big, and across the street is Amu, which pretty much covers all your shopping and dining needs. There's also a large supermarket on the first floor of the mall, which is a great bonus.
I took a bus from Fukuoka Airport to Sakuramachi Bus Terminal, which took over two hours, but it was hassle-free. The room was larger than the KOKO hotels I've stayed at before and very clean. I've stayed at KOKO hotels in Kobe and Shinsaibashi and had a great impression, so I chose KOKO again for my trip to Kumamoto. The location is excellent; it's a straight shot from the hotel to Kumamoto Castle and Josaien. There's a department store right below the hotel, and the supermarket on B1 has an incredible variety of products. Across the street is a bustling shopping and dining street, similar to Shinsaibashi. I highly recommend it to anyone planning a trip to Kumamoto; it's definitely worth staying here.
Location of this hotel is very convenient! With great Castle view! Room is spacious and clean! Staff are helpful and nice, even met one speak Cantonese👍 Definitely will recommend this hotel to friends and of course will stay here on my next trip!👍👍👍
I'd definitely stay here again just for their breakfast buffet. Everything was delicious! The location is fantastic too, just one intersection away from Kumamoto Sakuramachi and very close. It's also super close to Kumamoto Castle; I walked there. The walking path around Kumamoto Castle is really peaceful, which I loved. This was my first hotel in Japan, and the front desk service was excellent, with very sweet staff. It was quite surprising to see guests queuing for check-in automatically keeping a meter apart. However, I wasn't entirely satisfied with some stains on the room carpet and a bit of grime on the soap dish in the bathroom, not sure if it was old age or poor cleaning. The water stains on the faucet and bathtub weren't wiped clean either. On the TV, you could see the current status of the hotel's laundry room. The bed was very comfortable as well. I'm not sure if other rooms are like this, but I feel that if you encounter such issues, you should be able to switch rooms.
I booked a family room for four. While the hallway was long and narrow, the room itself was quite spacious, and it was comfortable for three people without feeling cramped. The bottled water provided in the room had cute packaging, and the soba noodles served during late-night supper were also tasty.
My only issue is that the entire hotel requires guests to remove their shoes upon entry. For such a large space, it's hard to guarantee absolute hygiene, and seeing some guests walk barefoot on the floor made me a bit uncomfortable. It would be better if the lobby could provide indoor slippers after shoe removal.
The hotel's cafeteria offered a decent variety of food with a home-cooked taste. It was quite crowded, but everyone was orderly.
The outdoor hot spring in the public bathhouse had virtually no view; it was very ordinary and lacked any special features, feeling more like a regular hot water pool. It also tended to get crowded, so you'd have to go very early or very late to find it less busy.
Although there were free popsicles, comics, and a fresh milk vending machine outside the bathhouse's lounge, the area was small and constantly crowded in the evening, so I just took a quick look and returned to my room.
The hotel's location is decent, very close to the shopping street. There's a very popular ramen shop across the street that you could try, but I found the taste to be just average.
Amazing
117 reviews
9.5/10
Price from
S$ 93
per night
Check Availability
See All Hotels With WiFi in Kumamoto Prefecture
Latest Reviews for Kumamoto Prefecture Hotels
See all
9.1/10
Great
BBokkie TruongAso Base is more than the usual backpackers hostel. I think it's like a boutique guesthouse. We spent an enjoyable 4 nights there. The owners are friendly and helpful. The facilities are spotless. The communal area downstairs has a well equipped kitchen and comfortable area for meals, reading etc. On the cold days we were there a log fire was made to warm us up! The bedrooms are comfortable and the communal showers/toilets are kept very clean. Adequate so never any waiting for a place. We also appreciated the discount tickets to the nearby Onsen. This is a great place at good value to stay in Aso.
GGuest UserI'd definitely stay here again just for their breakfast buffet. Everything was delicious! The location is fantastic too, just one intersection away from Kumamoto Sakuramachi and very close. It's also super close to Kumamoto Castle; I walked there. The walking path around Kumamoto Castle is really peaceful, which I loved. This was my first hotel in Japan, and the front desk service was excellent, with very sweet staff. It was quite surprising to see guests queuing for check-in automatically keeping a meter apart. However, I wasn't entirely satisfied with some stains on the room carpet and a bit of grime on the soap dish in the bathroom, not sure if it was old age or poor cleaning. The water stains on the faucet and bathtub weren't wiped clean either. On the TV, you could see the current status of the hotel's laundry room. The bed was very comfortable as well. I'm not sure if other rooms are like this, but I feel that if you encounter such issues, you should be able to switch rooms.
YYounglimThe facilities are a bit dated, but the food is delicious, and the hotel is quiet and pleasant, with more families than groups. Alcohol is provided free of charge for 90 minutes in the evening, and the hot spring lounge offers complimentary drinks, coffee, and draft beer all afternoon, which was a nice touch. The lounge also has a massage chair, perfect for relaxing after a Murora hot spring massage. This hotel offers the best value for money.
EEileen_TeoOne of the biggest room we have stay so far in Japan, clean and nice hotel with very good soundproofing. Will definitely book this hotel if we come back to Kumamoto.
Very convenient location, shopping street just round the corner. Parking was also convenient, 2 min walk from the hotel.
GGuest UserGreat value for money, and the location is super convenient! There are many trendy, popular shops right downstairs. It's also very close to the attractions and the train station. The large public bath is a nice touch, especially with the outdoor section. The hotel itself feels quite new.
AAlbina LiubitskaiaAn absolutely wonderful experience. The staff at the ryokan were incredibly polite and always ready to help with anything we needed. Upon check-in, we were provided with traditional attire, pajamas, tabi slippers, bath amenities, and a small welcome treat with matcha and coffee. We also asked at the front desk if they could give us a ride to the bus stop after check-out, and they kindly said yes, of course.
Our room was spacious, clean, and beautifully decorated. At first, we were planning to explore several other local onsens, but after experiencing the ones at the ryokan, we felt completely satisfied.
There are separate baths for hotel guests (men’s and women’s), baths open to both guests and visitors (also divided by gender), as well as a private onsen. One of the onsens also has a sauna. The traditional dinner and breakfast were both impressive—delicious and very generous in portion. The surrounding grounds are stunning, perfect for peaceful walks. This ryokan is a bit further from the main cluster of inns, but that was exactly what we wanted—to enjoy quiet walking. At night, our futons were laid out for us, adding to the authentic experience.
The only reason I deducted one star is the very bright green light on the ceiling that stays on all night and can’t be turned off or covered. I didn’t have a sleep mask with me, and the ryokan didn’t provide one, so I had a sleepless night. It was quite unpleasant. That said, I still highly recommend this ryokan—it’s an unforgettable place to stay.
GGuodongbudingmakalongThe room was great! The luxury floor offers complimentary instant noodles and drinks, perfect for a late-night snack. It's very close to Kumamoto Station, just a 3-minute walk to the left after exiting. There's a Big C next door, though not very big, and across the street is Amu, which pretty much covers all your shopping and dining needs. There's also a large supermarket on the first floor of the mall, which is a great bonus.
GGuest UserRight next to Kumamoto Station, which is super convenient for catching JR trains and buses without rushing. Inside Kumamoto Station, there's a tourist information center where you can ask questions, and across from it is the JR ticket office for exchanging tickets. There's also the Higo Market with restaurants, a supermarket, and a convenience store, plus plenty of souvenir options. Below the hotel is a shopping mall with a good selection of dining and retail. I even saw a rainbow 🌈 on the first morning of my stay!
Kkimi jerryThis hotel in Kumamoto offers great value for money, much more affordable than Fukuoka. It's a new hotel located right in Kumamoto city center, making it an excellent choice. We took the Fukuoka Airport bus to the Kumamoto Bus Terminal, and it was less than a 10-minute walk from there. The hotel is also very close to the shopping street, which we walked through several times a day – super convenient for dining and shopping.
**Facilities:**
The building is prominent and easy to find. The lobby offers a variety of tea bags, and toiletries are available for self-service. The in-room facilities are relatively new, convenient, and easy to use.
**Hygiene:**
The room was clean and tidy, and the linens were comfortable.
**Environment:**
The location is superb, just a short walk to the shopping street and the city's central area.
**Service:**
The staff were efficient and friendly.
The breakfast was quite unique, offering various local horse meat options. The taste was decent, nothing extraordinary. I was particularly impressed by the local transparent soy sauce and even bought some to take home.
NNataliia KhokhlovaI really liked the hot springs with high iron content in this ryokan: I had sore throat for about 3 weeks before the journey, but it recovered just after the first bath. We also liked that family baths are for free if they are vacant (in the evening there wasn't any problem). The staff is attentive, thank you very much. The food was delicious, and there was more than enough for a man. However, we would recommend choosing a Japanese-style breakfast, since frying eggs on a burner is not very convenient. Nevertheless, everything was delicious. As for the drinks for breakfast, there was only coffee from the coffee machine. But there is always green tea in the room (we had problems with the hot pot, so they brought us a thermos).
The only thing we did not like was the heating. However, it is unlikely to do anything with it when it is minus 3 degrees outside at night. Without heating, it was very cold, the floor was cold. But the heating is very noisy, and it is difficult to find a temperature balance. We sweated a lot at night under the blankets, and since the shower is not in the room - it is in the onsen, it was inconvenient. Thanks God, we had spare pajamas with us.
Overall, for this cost of accommodation we can give 5 points.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.