Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin)

Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin) Reviews

Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin)

No.456 Jiefang Road, Wuchang District, Wuhan, Hubei, 430000, ChinaView Hotel Details
Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin)
Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin)Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin)Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin)
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Kailaixi Hotel (Wuhan Yellow Crane Tower Tanhualin) Guest Reviews

4.7/5
Outstanding
10679 reviews
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(10679)
Positive reviews(10607)
Reviews with photos/video(3732)
Delicious breakfast(1495)
Easy to get around(1103)
Friendly front desk staff(983)
Tasty restaurant(662)
Close to metro(387)
Delicious buffet(106)
Fantastic river view(75)
Negative reviews(72)
Guest User
Deluxe Suite - 2-Room, With View (1 Living Room)
Stayed in Nov 2024
Family
2 reviews
4.7/5
Amazing
Posted on Jan 17, 2025
Hotel's located within walking distance to the famous Yellow Crane Tower and HuBu Alley, both top rated tourist destination of Wuhan city. Also, its breakfast area's located at the penthouse, with a fascinating view of the river and the tower, so no matter what room you booked, will still get a chance to have a glimpse and take picture of the surrounding scenery.
Response from Property: 【距户部巷100米}+【提供旅遊指導】+【舒適減壓床墊】尊敬的賓客您好,非常感謝您選擇入住凱萊熙酒店並分享您的入住體驗,酒店位於户部巷、黃鶴樓、長江大橋和武昌江灘附近,周邊餐飲娛樂選擇非常多,交通非常便利。服務方面我們一直在致力於為每位住客提供賓至如歸的感受。非常高興我們的服務能夠一如既往地獲得您的認可。希望下次讓您感受到滿五分的入住體驗。熱忱期待您的再次光臨!祝您生活愉快!
Guest User
Anmian Family Room (Mobile Screen Casting + Mini Fridge + Air Purifier)
Stayed in Nov 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Jan 27, 2025
The location is quite strategic to yellow crane tower and tan hua lin. There are a lot of restaurants near the hotel and mini market as well, made it convenience to find food.
Response from Property: 【免費健身房】+【三公里送地鐵站】尊敬的賓客:非常感謝您選擇下榻凱萊熙酒店!您的滿意是我們不懈的追求。我們酒店獨特的地理定位,仿若景區裏的的一個温暖的家,黃鶴樓和曇華林近在咫尺,户部巷美食街也僅僅是一步之遙,是您旅遊放鬆是最愜意的選擇。期待您的再次光臨!祝您新年快樂!
Leh Hak Kelly
Cozy 2-bed Room
Stayed in Nov 2024
Solo travellers
27 reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
Very good service and good location. Breakfast is good and staff 007 provided a good service at the restaurant. Laundry room is available to use for free of charge.
Response from Property: 【距網紅地鐵口300米】+【距長江大橋800米】+【距曇華林900米】尊敬的賓客,您好,非常感謝您對我們的認可,能讓每位顧客滿意也是我們一直的追求!我們酒店位於户部巷、黃鶴樓、長江大橋和武昌江灘附近,周邊餐飲娛樂選擇非常多,交通非常便利。得到您的讚賞和鼓勵,也讓我們更加有動力,未來會更努力,熱忱期待您的再次光臨!祝您生活愉快!
Guest User
Family Room
Stayed in Nov 2024
Family
2 reviews
4.7/5
Amazing
Posted on Dec 11, 2024
The location is close to subway and Yellow Crane Tower and the street foods. The room is clean and staff are friendly. The experience is very pleasant.
Response from Property: 【自助熨燙】+【距網紅地鐵口303米】尊敬的賓客,您好!非常感謝您選擇了我們酒店,並對我們的肯定。我們酒店的服務理念是照顧好每位客人的居停,能夠讓您們住得舒心和安心是我們所有員工的心願。我們將繼續努力改進,爭取讓各位入住客人滿意,同時我們將以一如既往的熱情服務期待着您的再次光臨。並期待下次得到您的滿五分好評。祝您天天快樂!
Ducatijim
Light Enjoyment Leisurely Double Bed Room (Air Purifier)
Stayed in Nov 2024
Solo travellers
3 reviews
4.5/5
Great
Posted on Dec 8, 2024
Helpful staff at check in. Room was average size. Comfortable bed,with fresh linen each day. The lady housekeeper kept the room clean durian my daily absence and wished me good morning with a smile each time I saw her. When I checked out she acknowledged me farewell with a wave and warm smile. Breakfast was mainly Chinese as expected in a Chinese hotel, but there was adequate Western style food on offer. All the food was fresh and hot. Overall a good experience with the added bonus of only a short walk to the Yellow Crane Pagoda and ferries across the Yangtze River.. I took advantage of the free Metro and Bus travel for senior citizens.
Response from Property: 【行李寄存】+【電車充電樁】+【距武昌江灘500米】尊敬的賓客您好,非常感謝您選擇入住凱萊熙酒店,酒店一直保持高品質的服務,優秀的對客標準,也謝謝您的鼓勵,竭力為每一位客人打造舒適温馨的入住環境,再次感謝您的點評,希望下次能讓您感受到四個維度的滿五分好評哦,期待您的再次光臨!祝您生活愉快!
Guest User
Light Enjoyment Leisurely Twin Room (Air Purifier)
Stayed in Dec 2024
Family
2 reviews
4.0/5
Very Good
Posted on Feb 7, 2025
Location is great. Staff is helpful. But only 2 lifts serving the whole block.
Response from Property: 尊敬的賓客您好,酒店有2台客梯和1台員工電梯,是否在高峯出行期給您帶來了不便,非常的抱歉。後期我們也會不斷的完善設施設備,期待您的再次光臨!提前祝您元宵快樂!
Anonymous User
Light Enjoyment Leisurely Double Bed Room (Air Purifier)
Stayed in Nov 2024
Solo travellers
6 reviews
4.5/5
Great
Posted on Jan 2, 2025
Easy to check in, English speaking staff available. Water and snacks provided daily.
Response from Property: 【12樓黃鶴樓觀景拍照點】+【電車充電樁】+【距網紅地鐵口300米】尊敬的賓客:您好!謝謝閣下的滿分點評,凱萊熙酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。我們一直致力於為每位住客,提供家一般的温暖和便利。即使我們的設施不是五星級酒店,我們的服務也一定要超過它們。期待下次得到您的滿五分好評哦。凱萊熙期待您的再次光臨!祝您全家健康快樂!
Rommel Rivera B
Cozy 2-bed Room
Stayed in Sep 2024
Travel with friends
2 reviews
4.0/5
Very Good
Posted on Oct 22, 2024
Great location and good service, yet I recommend the employees or at least a few of them communicates in English.
Response from Property: We are very sorry to bring you a bad experience during your stay. The suggestions you made are indeed the shortcomings of our work. The hotel management will formulate a staff training plan as soon as possible to strengthen simple conversations in English for the front desk staff. Since our hotel itself is able to receive If foreign guests check in, they must have a sense of supporting services. Thank you for your tolerance and understanding of us. We look forward to your next visit and wish you happiness every day.
Anonymous User
Guestroom - With View (Double Bed)
Stayed in Nov 2024
Solo travellers
6 reviews
5.0/5
Outstanding
Posted on Jan 1, 2025
Very nice hotel, good location (close to the metro station), beautiful view.
Response from Property: 【距網紅地鐵口300米】+【距長江大橋800米】+【距曇華林900米】尊敬的賓客,您好,非常感謝您對我們的認可,能讓每位顧客滿意也是我們一直的追求!我們酒店位於户部巷、黃鶴樓、長江大橋和武昌江灘附近,周邊餐飲娛樂選擇非常多,交通非常便利。得到您的讚賞和鼓勵,也讓我們更加有動力,未來會更努力,熱忱期待您的再次光臨!祝您生活愉快!
Guest User
Light Enjoyment Leisurely Double Bed Room (Air Purifier)
Stayed in Oct 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Nov 25, 2024
I had an amazing experience. Great location with an awesome view. I highly recommend it.
Response from Property: 【距網紅地鐵口300米】+【距長江大橋800米】+【距曇華林900米】尊敬的賓客您好,非常感謝您選擇入住凱萊熙酒店,謝謝您對酒店的好評,酒店一直保持高品質的服務,優秀的對客標準,我們後期也會更加認真的提高和完善我們的服務,我們關注賓客的入住體驗,竭力為每一位客人打造舒適温馨的入住環境,再次感謝您的點評,期待您的再次光臨!祝您生活愉快!
Kow Cheun
Light Enjoyment Leisurely Double Bed Room (Air Purifier)
Stayed in Feb 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Mar 31, 2024
Pleasant to stay in this hotel. Excellent location. Easy accessible to scenic spots. The front desk personnel 小文, 小玉, 小圆, 小樱are very helpful and polite. They are willing to take extra miles to help. The restaurant staff 007, and the cleaning lady are very courteous and helpful too. Worth for money stay. T
Response from Property: [Self-service ironing] + [303 meters away from the Internet celebrity subway entrance] Dear guests: Hello! Thank you very much for choosing to stay at Gloria Hotel and for sincerely praising the service of our colleagues. Because of your support and encouragement from guests who are willing to provide sincere feedback and give us positive energy, we have a steady stream of motivation and enthusiasm. Go do our job well. Kailaixi warmly looks forward to your visit again! Wish you a happy life!
My Travel Formula
Family Room
Stayed in Feb 2024
Family
20 reviews
4.7/5
Amazing
Posted on Apr 25, 2024
Very near to the Crane tower, and the location is convenient to many places. Breakfast is OK with variety to choose. Stuffs are super friendly too and patient in explaining the direction of scenic areas
Response from Property: 【免費健身房】+【免費自助洗衣房】+【免費停車】尊敬的賓客您好,感謝您的入住,我們將繼續保持高品質優秀的對客服務標準和早餐的品質,竭力為每一位客人打造舒適温馨的入住體驗。同時也會不斷的更新自己的設施設備,以求讓每位客人能夠住得舒心如意!再次感謝您的點評。希望下次能得到您全五星的好評哦。真誠期待您的再次光臨!祝您生活愉快!
Arina_A
Family Room
Stayed in Feb 2024
Family
2 reviews
4.7/5
Amazing
Posted on Mar 18, 2024
We stayed in Kailaixi Hotel in a family room with 3 beds. The room was cleaned every day, has a huge window and good sound-proof. The location is great - we could enjoy the Yellow Crane Tower and the Yangtze river bridge from our room window, it takes 5 mins to get to the subway station. Everything is great about the hotel, just a little drawback — poor WiFi, especially in the evening. The variety of food for breakfast is impressive, although there is not much Western food, mainly Chinese. Restaurant staff, namely the lady "007", is very friendly and she treated us kindly and taught us to use chopsticks! Thank you, "007"! There is a lot of free stuff in the hotel — water, snacks and good coffee in the lobby. All in all, the Kailaixi Hotel impressed us a lot! I can't see any rude disadvantages, and I personally can't see much difference between Kailaixi, which is 3-star hotel, and any other 4-star hotel. I think Kailaixi hotel deserves 4 stars!
Response from Property: Dear guest, thank you for your recognition and evaluation of us. To us, you are also a great guest. Every need of the guest is the direction for which we sincerely strive. We will re-debug the hotel's overall network to see if it is due to municipal management maintenance or any of our own reasons. I also hope that if you have any questions next time, you can contact us directly and we will definitely solve it for you in time! Looking forward to your next trip, we can create more perfect services for you. wish you a happy life!
Linda Thein
Light Enjoyment Leisurely Twin Room (Air Purifier)
Stayed in Aug 2024
Couples
10 reviews
5.0/5
Outstanding
Posted on Sep 7, 2024
The staff and service was amazing, nothing was too much for them especially front desk name Gua. He pointed out places of interest, helped to booked a tour for us. We don't know the language well and he took care of everything, even on his off duty he texted us the name n ph no. of the tour guide and reminding the guide to take care of us. We are so grateful to him.
Response from Property: 【距户部巷100米}+【提供旅遊指導】+【舒適減壓床墊】尊敬的賓客:您好!感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任,能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行,希望能有更多為您服務的機會!祝您生活愉快!
Mujtaba
Deluxe Twin Room
Stayed in Jun 2024
Family
4 reviews
4.7/5
Amazing
Posted on Jul 21, 2024
Don't waste your time with other hotels. Just book this one. Breakfast is high quality, walking distance to Yellow Crane Tower, very close to Snack Street, easy access to the subway, and very respectful and courteous staff. Laundry facilities were good, but they should probably add two more laundry machines. TV options aren't great, but you should be outside exploring Wuhan anyway.
Response from Property: 【距網紅地鐵口300米】+【距長江大橋800米】+【距曇華林900米】尊敬的賓客:非常高興從您的留言中得知我們凱萊熙酒店的各個維度和員工都給您留下如此美好的印象,能讓您的旅途過得貼心和舒適也是我們全體員工的心願。希望您未來可以繼續關注凱萊熙,並將以後入住時的更多感受和體驗告訴我們,熱忱期待您的再次光臨!祝您天天開心!