Fairfield By Marriott Wuhan Wuchang

Fairfield By Marriott Wuhan Wuchang Reviews

Fairfield By Marriott Wuhan Wuchang

South area of 1F, Building 1, Ligongguan, Gongda Road, Hongshan District, Wuhan, Hubei, ChinaView Hotel Details
Fairfield By Marriott Wuhan Wuchang
Fairfield By Marriott Wuhan WuchangFairfield By Marriott Wuhan WuchangFairfield By Marriott Wuhan Wuchang
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Fairfield By Marriott Wuhan Wuchang Guest Reviews

4.8/5
Excellent
1790 reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1790)
Positive reviews(1750)
Reviews with photos/video(262)
Delicious breakfast(241)
Large rooms(155)
Friendly front desk staff(138)
Easy to get around(102)
Perfect for business trips(27)
Stayed multiple times(25)
Awesome gym(15)
Loved the night views(12)
Negative reviews(40)
Guest User
Guestroom (Double Bed)
Stayed in May 2024
Family
4 reviews
4.5/5
Great
Posted on May 4, 2024
Great stay! I will come back again in Wuhan ✌️
Response from Property: Dear friend, thank you very much for your review. We were unable to receive your 5-star rating this time, and I feel a bit regretful~We will definitely work harder and hope to provide you with better service next time we meet
Fengze
Guestroom (2 Beds)
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 1, 2024
The room is big and clean. The front desk is helpful and upgraded our rooms after I showed my Marriott visa card. Especially , the front desk lady July even gave us a free kid breakfast. I really appreciated. The only bad thing is the hotel is not closed to any public transportation, need to take taxi.
Response from Property: Dear guest, thank you for your support, sharing, and recognition! Thank you for taking the time out of your busy schedule to give us feedback and recognition! We have reported the traffic issue you raised to the relevant departments and look forward to providing you with a better service experience next time!
Guest User
Standard Queen Room
Stayed in Jun 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Jul 2, 2024
Nice, expansive room and helpful staff. Fruit bowl actually has real, very ripe fruit.
Response from Property: Dear guest, thank you for your support, sharing, and recognition! Thank you for taking the time out of your busy schedule to give us your evaluation and recognition! In order to provide high-quality products and high standard services, we have always insisted on continuously upgrading our facilities, equipment, and services. Your support for the hotel is the driving force behind our commitment to providing high standard services and products. We look forward to meeting you again!
ErroLegend
Guestroom (Double Bed)
Stayed in Apr 2024
Solo travellers
3 reviews
4.5/5
Great
Posted on May 1, 2024
My stay at Farfield has been awesome as usual. It’s my second time going there & I still feel like home away home.
Guest User
Guestroom (2 Beds)
Stayed in Jul 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Jul 10, 2024
Very good - the breakfast was delicious. Would come again!
Response from Property: Dear guest, thank you for your support, sharing, and recognition! Thank you for taking the time out of your busy schedule to give us your evaluation and recognition! In order to provide high-quality products and high standard services, we have always insisted on continuously upgrading our facilities, equipment, and services. Your support for the hotel is the driving force behind our commitment to providing high standard services and products. We look forward to meeting you again!
PalandiM
Guestroom (2 Beds)
Stayed in Feb 2024
Couples
11 reviews
4.7/5
Amazing
Posted on Mar 2, 2024
Nice and clean hotel. Basic western breakfast, coffee, eggs and bread available.
Kimia.m
Standard Queen Room
Stayed in Mar 2024
Family
8 reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
Perfect Breakfast , helpful staff, modern and clean
j.kingman
Panorama Deluxe Room (Double Bed)
Stayed in Jan 2023
Family
5 reviews
4.2/5
Very Good
Posted on Jan 24, 2023
Great location, a walking distance to the subway. Close to jiedaokou area. Great personal, they have this free service coffee bar at the lobby. Overall great experience.
Guest User
Standard Queen Room
Stayed in Jun 2023
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Jun 28, 2023
Perfect overall. Housekeeping perfect, desk staff William and Ada are so warm and let me feel welcome. Breakfast was way better than my last visit. Enough Swiss pastry to choose from. Thank you for taking my comments seriously. Will definitely will be back if I visit Wuhan . Thank you
Response from Property: Thank you very much for your stay and for taking the time to share with us your stay at Fairfield by Marriott Wuhan Wuchang. For your recognition, we would like to express our most sincere thanks to you; We sincerely look forward to a more perfect attitude to provide our guests with excellent service, your support and expectations of the hotel is the driving force we have been committed to providing high standards of service and products, our hotel is located in the convenient transportation, modern bustling Xiongchu Avenue industrial section, the traffic is very convenient, near the business, entertainment and shopping centers, the geographical location is excellent, Looking forward to your coming again.
Dago88
Standard Queen Room
Stayed in Jul 2024
Solo travellers
33 reviews
5.0/5
Outstanding
Posted on Sep 2, 2024
Is a quiet area
Response from Property: Dear guests, Thank you for your support, sharing and recognition! Thanks for give us your evaluation and affirmation! In order to provide high quality products and high service standards, we have been insisting on the continuous upgrading of our facilities and services. Your support is the driving force behind our commitment to providing high standards of service and products. We look forward to seeing you again!
Guest User
Panorama Deluxe Room (Double Bed)
Stayed in Jan 2023
Couples
2 reviews
3.7/5
Posted on Jan 5, 2023
Love it
Response from Property: Thank you very much for your stay and taking your precious time to share your experience at Fairfield Inn Wuhan Wuchang with us. We would like to express our sincerest gratitude to you for your recognition; we sincerely look forward to providing excellent services to our guests in a more perfect manner. Your support and expectations for the hotel are what we are committed to providing high standards. Powered by services and products, our hotel is located in the convenient, modern and prosperous Xiongchu Avenue Gongda section. The transportation is very convenient. There are businesses, entertainment and shopping centers nearby. The location is excellent. We look forward to your coming again.
Guest User
Standard Queen Room
Stayed in Sep 2024
Solo travellers
7 reviews
4.2/5
Very Good
Posted on Oct 23, 2024
Cool hotel
Guest User
Standard Queen Room
Stayed in Sep 2024
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Sep 3, 2024
very good
Guest User
Standard Queen Room
Stayed in Sep 2022
Couples
1 reviews
5.0/5
Outstanding
Posted on Sep 6, 2022
My stay at your hotel was amazing, m girlfriend was impressed, thank you
Response from Property: Thank you very much for your stay and taking your precious time to share with us your stay experience at Fairfield by Marriott Wuhan Wuchang. For your recognition, we would like to express our sincerest thanks to you; we sincerely look forward to providing excellent services to our guests with a more perfect attitude, and your support and expectation for the hotel is our commitment to provide high standards The driving force of service and products, our hotel is located in the modern and prosperous Xiongchu Avenue Gongda section with convenient transportation. There are commerce, entertainment and shopping centers nearby. The location is excellent. We look forward to your coming again.
Xiaotiantianquandemalatangshou
Guestroom (Double Bed)
Stayed in Oct 2024
Family
4 reviews
0.7/5
Posted on Oct 2, 2024
Pros: The room size is OK, the hotel location is OK, and the hotel has parking (free parking). Cons: The check-in service staff is the biggest failure of this hotel. They didn't raise their noble heads throughout the whole process (now I think they didn't raise their eyes, because I don't remember any eye contact). When checking in, I asked if I could arrange a quiet room? The front desk directly replied that the room you booked is on the 5th/6th/7th floor! (After that, there was no more explanation. If you give me some high-sounding explanation, I will feel more comfortable than now) I didn't say anything, and then they gave me a room on the 5th floor. Then the next thing is as shown in the picture. The door lock safety buckle is broken (extremely insecure) and there are all kinds of hair in the room! It is worth mentioning that there was a phone call back, and the attitude was very good. This 1 point is based on the face of this phone call back!
Original TextTranslated by Google
6/12
Response from Property: Dear friend, I'm sorry that this stay has left you with unpleasant memories. We have blamed ourselves in our hearts for a thousand times. At the same time, our management attaches great importance to your feedback and has conducted self-examination on the issues you reported to avoid similar situations from happening again. Thank you very much for your supervision and encouragement. We will definitely try our best to do better and better, and look forward to your visit again.