InterContinental Properties in Tokyo

This was my second visit to Yokohama, and staying at this InterContinental was an excellent choice, truly the best decision of the trip. We stayed for five nights and explored all of Yokohama and the surrounding areas. The room was spacious, the bed was large, the facilities were very new, and everything was impeccably clean. Downstairs, there's a 7-Eleven and a Starbucks, plus many restaurants and cafes within walking distance.

Room and bed were very comfortable, immaculately clean and modern. 2 mins walk from train station, if you need lift access to train then a 6 mins walk, we had a stroller. Breakfast was a bit of a zoo, we went during Christmas, very busy! But tables were spacious so even though there were so many people you don’t feel cramped. Good variety of food selection. We had dinner at the Japanese teppanyaki restaurant. Delicious, especially the tuna salad. I found the lobby staff a little lack of personality, at check in, no mentioning of where breakfast will be, what time check out is. Just checked you in and that’s it, no personal notes in the room. When I expressed I’ve lost my phone at the shop in Tokyo, no sign of empathy (it was a western male staff) no gesture of helpfulness, very cold and robotic. This goes for concierge also, he is an older western gentleman, he needs to use Google translate also which is frustrating cause I could do exactly the same research with Google translate. Overall, hardware is solid, need to fine tune the staff, sprinkle a little bit of personality in them.

My stay at the InterContinental Tokyo Bay was absolutely delightful. The hotel boasts an excellent location, making it incredibly convenient for exploring the city – whether it's for shopping, sightseeing, or visiting nearby attractions. What truly stood out was the Executive Lounge; its elegant and comfortable ambiance, coupled with floor-to-ceiling windows overlooking the stunning Tokyo Bay, was simply breathtaking. During the day, I enjoyed the expansive sea views and watching the boats go by, while at night, the dazzling bay city lights created a wonderfully relaxing atmosphere. The food and beverage offerings in the lounge were also top-notch, from afternoon tea to light evening meals, everything contributed to a sense of relaxation and enjoyment. The hotel staff were exceptionally warm and attentive, and both check-in and check-out processes were very efficient. Overall, whether you're traveling for business or a family vacation, this hotel is highly recommendable. I would definitely consider staying here again on my next trip to Tokyo.

Today, under a beautiful sky, I arrived in the seaside city of Yokohama and checked into the InterContinental Yokohama Grand. Although the hotel shows its age a bit, the lobby is spacious, bright, and grand. The room facilities are complete, and the bedding is soft and comfortable. Outside the window, I could see the Ferris wheel and amusement park, with skyscrapers towering nearby. The breakfast offered a rich variety, and the night view was spectacular. Overall, Yokohama gave me a strong sense of the future!

A true five-star hotel. Pros: Convenient location, just a five-minute walk from Shinagawa Station via a skybridge. The facilities are new, the rooms are spacious (for Japan), clean, and the service is excellent. Drinks in the minibar are complimentary, and you can check out at 12 PM or even a bit later. The price is a little on the higher side. Minor drawbacks: The bathroom sink area is a bit small, and the breakfast selection isn't very extensive.