Centurion Properties in Tokyo

Centurion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a ”Casual Double Bed,” but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay. The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable.

The location is super convenient; as soon as you step out of the hotel, you're surrounded by all sorts of restaurants and convenience stores. The room itself was very clean and comfortable, well-equipped too. The staff were really friendly and helpful, always ready to answer any questions. Highly recommend this place, I'd definitely come back!

The room is big, and we can put down three big and three small suitcases for our family of three, and there is still space. The location is good, and it is close to Shibuya, Shinjuku, Omotesando, or Ginza, which is why we chose this hotel. There are many restaurants downstairs, and there is an automatic orange juice machine on the right hand side of the door, 350 yen a cup. You can pay with Alipay QR code or cash. The first thing I do every morning when I get up is to buy orange juice.

Location is perfect — only a 5-minute walk from the station, making it very convenient for getting around. I stayed for 5 nights and the accessibility was definitely one of the biggest advantages. The hotel is also next to a nice garden, which provides a pleasant atmosphere and a relaxing place to walk around. There are also plenty of shops, restaurants, and places to explore nearby, so the surrounding area is very convenient. However, the room was very small, and considering the high price, I expected better value for money. While the location and surroundings are excellent, I believe there are other hotels that can offer a better overall experience at a similar price point.

Extremely convenient location to multiple lines of subway/train. The hotel sits in the middle of a neighborhood of restaurants. Staff were friendly, helpful, and spoke English. The department store integrated with the subway station is an excellent place to pickup drugstore items at equal or lower prices. Even though I find the carpet in our room could be cleaner, the multi-purpose air filter makes the stay more comfortable than other hotels with cleaner carpet. Would stay there again.

The front desk Myanmar guy intentionally gave me some hard time telling me my English name is different from my legal name which is funny. I came to this hotel 2months ago it was the same guy who check me in and he even mentioned he recognized me but giving me hard time at check in which is something I don’t get?! The dryer is extremely dirty. One Japanese mid age female front desk came over to our room being pushy for checking out saying she will charge us more money after 11:15pm. The late checkout charge didn’t notify at the time of checkin This hotel is overall in a really old condition. The floor carpet is wear out

Its a simple hostel. The good thing is they have a sento which you can use from 3:30am until 1:30am. The bed is fairly comfortable. Staffs are good mannered.

This place is essentially like a bathhouse or hot spring spa back home, the kind where you pay 39-79 RMB for unlimited soaking. The difference is, their bunks aren't first-come, first-served; you need to register for one. Anyone who's spent a night at a bathhouse knows that how well you sleep entirely depends on the people around you. I had bad luck this time – two people nearby were snoring, so I barely slept all night. Otherwise, just imagine it's a hot spring spa. If you've never been, a 39-RMB experience will give you the idea. Overall, it's actually pretty good. I booked a bunk on the second floor, which requires a password to enter. The showers and toilets are shared but in multiple private rooms. There are several rows of tables in the common area, so you can bring your laptop and continue working if you need to. If you enjoy soaking, the baths on the fourth floor are also nice. The location is indeed unbeatable. It's very close to Ueno-Okachimachi Station and Ueno isn't far either, making it a lively and bustling area. Plus, the outside noise doesn't bother you inside. I'd recommend it to anyone who needs early morning transport or plans to stay out late in Ueno. Just bring earplugs. For photos, look at others' – I only have one quick snap from a QQ group chat where I was complaining.