Sotetsu Fresa Inn Properties in Tokyo

I stayed at the Sotetsu Fresa Inn Higashi Shinjuku Station for my New Year trip to Tokyo. First, the good points: The location is great, very close to the subway, and there are Lawson and 7-Eleven convenience stores nearby, as well as plenty of restaurants. Now, for the downsides: 1. I found a dirty towel in the bathroom (see picture 2), so the hygiene is a bit questionable. 2. The staff had me check in using a machine, and then, after pressing a few buttons, it prompted me to pay for the room again at the hotel... but I had already paid in Shanghai! So I had to start over, which wasted time. In the end, the staff just said 'sorry'... the service definitely needs improvement.

This is a brand new hotel. I stayed in a standard twin room, which at 26.5 square meters, is quite spacious for a Japanese hotel. The bathroom has a separate wet and dry area, and the shower was particularly comfortable. To get here, exit JR Yokohama Station from the North-West Exit. Take the elevator on your right up to the pedestrian bridge, walk about 30 meters, then take another elevator up one more level. Walk about 10 meters forward, and the entrance is on your left. Staying near Yokohama Station is great because it's a bustling commercial area with large department stores like Takashimaya and SOGO, and plenty of dining options. More importantly, transportation is incredibly convenient. You can take the JR Keikyu Line directly from Haneda Airport, and you'll arrive at Yokohama Station in just 20 minutes. The bus terminal is located next to Sogo Department Store at the East Exit of Yokohama Station, offering many bus routes for getting around. The Sankei-en Garden in Yokohama is breathtaking; you can reach it by taking a municipal bus (the green bus) from Exit 2 here. All in all, if you're visiting Yokohama, choosing this hotel is definitely worth it. I hope this information is helpful for independent travelers.

This hotel is perfect for solo travelers. The location is fantastic, very close to the subway station, which makes getting around and shopping super convenient. The room was spotless, clean, and tidy. Check-in and check-out were quick and easy, and the front desk staff were very efficient. I felt safe and at ease staying here alone. Highly recommend!

Nice and clean standard sized room for business hotel. Overall is what I expected from standard Japanese hotel with one safety concern of the vending machine/washing machine room. Around 22:00, I found people partying in the room and drinking alcohols sitting on the floor, they are not loud but the room is quite small which make it uncomfortable for those who actually go there to the vending machine or to wash their clothes. I wish hotel staff would regular check the room to prevent the room's misuse and make it comfortable for other guests. Upsides is the hotel is strategic location to reach the Haneda airport as it's only 800m away to Tokyo Monorail station which provides direct train to the airport. Other stations are Tokyo Metro Daimon station and JR Hamamatsuchō station which is 300m and 600m away, respectively.

This hotel is just a 5-minute walk from Kinshicho Station, accessible from both the North and South exits. You can actually see the Tokyo Skytree from two different intersections, each offering a unique view. The room was a bit small, but perfectly fine for one person and their belongings. My window faced a residential building across the street and couldn't be opened, but the soundproofing was generally good. There was a movable small table, which was handy. Check-out is at 11 AM. A nice touch at Sotetsu hotels is that they provide free bath salts in the lobby on the first floor.

A great hotel in the Ginza area. It is within walking distance of several train stations, making it easy to get around Tokyo. There are also convenience stores nearby, which was very convenient during my stay. The staff were friendly, professional, and always willing to help. Overall, a comfortable and enjoyable stay. Stayed for 3 nights during my trip to Tokyo.

Very satisfied with my stay here. The hotel was clean and in a great location. It might be small, but it has everything you need. Shopping was convenient, and getting to Haneda Airport was a breeze – just a 10-minute walk to the Asakusa Line, and it's a direct 30-minute ride. It was also very easy to get to Ginza and Shinjuku via JR, taking about 30 minutes. They even arranged for my two rooms to be next to each other. I'll definitely stay at Sotetsu again next time!

Love the location is the Toyocho metro exits just in front of the hotel. There are also many restaurants nearby. My favourite being the family restaurant downstairs - Sangarita. There is also a McD within 50 m. Convenience stores are all within walking distance. Only less than 20 min train ride to Tokyo Station. Not forgetting easy check in and check out via the self service kiosk, self service amenities at lobby, and there is also laundry machines provided. Breakfast choices were decent and available from 6.30 to 11am, at the Pronto restaurant downstairs. Room size is sufficient for me alone, very comfortable and quiet stay.

We stayed in Sotetsu Freza inn for 5 nights. In a queen-bed room with 12squares space. Room is small. It’s understandable for Tokyo where land is premium. Has small window which can be opened about hand width for fresh air. No view other than building couple of feet away. However it’s well designed with everything you needed. Bathroom is a foot step up so be careful getting in and out. Basic amenities are ample, self collection from lobby in-front of reception. Individually controlled air conditioning which I was very pleased about. Coin laundry 2 in one washer and dryer. Simple breakfast for ¥600 is sufficient to get your day started. Lunch and snacks are also available for purchase from the same cafe till 2pm. Plenty of eateries nearby. Combines are everywhere. Bank close by. Train station 100meters away. 2 stops to Ginza or walk for 35mins. Tokyo station is walkable from hotel. I have rebooked for another five nights after a couple of days break visiting other parts of Tokyo. Weather is perfect spring time. With occasional rain.

The staff at the hotel were very friendly! They help you with luggage storage on the day you check in and check out. Hotel facilities were decent with laundry machine and vending machine. There is a Family Mart connected to the hotel if you need food at any time. This hotel is a great choice if you want to be close to Ginza and the waterfront area but don't want to pay a premium for the more western hotel brands.