Courtyard Taiyuan

Courtyard Taiyuan Reviews

Courtyard Taiyuan

No. 118 Pingyang Road, Taiyuan, ChinaView Hotel Details
Courtyard Taiyuan
Courtyard TaiyuanCourtyard TaiyuanCourtyard Taiyuan
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1 night

Courtyard Taiyuan Guest Reviews

4.7/5
Outstanding
1078 review
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All Reviews(1078)
Positive reviews(1042)
Reviews with photos/video(210)
Friendly front desk staff(172)
Delicious breakfast(122)
Classy environment(116)
Convenient parking(36)
Perfect for business trips(30)
Tasty restaurant(14)
Close to airport(14)
Stayed multiple times(10)
Negative reviews(36)
AABalce
Superior Deluxe Double Room
Stayed in Jul 2023
Solo travellers
24 review
5.0/5
Outstanding
Posted on Jul 18, 2023
This was an amazing stay in Taiyuan! Checking in as a foreigner was a breeze. The front desk was super accommodating and were happy to help in English. The bathroom was super clean, and the shower was outstanding. The bed was super nice and I slept like a baby. Will happily stay here again!
Response from Property: Dear guest, thanks for choosing Courtyard by Marriott Taiyuan and taking time to share your stay with us. We're very delighted to know that you had a good experience here with the help of our staff. We really do aim to deliver the very best of experiences to all of our guests. And we're very happy that you speak so highly of the bathroom as well as design of the hotel. We look forward to welcoming you back soon!
Tony6677
Family Room
Stayed in Aug 2023
Business travellers
189 review
5.0/5
Outstanding
Posted on Aug 10, 2023
The hotel is located nearby the city center ,the hotel is so beautiful and the hotel room is so clean
Response from Property: Dear guest, thanks for choosing Courtyard by Marriott Taiyuan and taking time to share your stay with us. We're very delighted to know that you had a good experience. We really do aim to deliver the very best of experiences to all of our guests. And we're very happy that you speak so highly of the bathroom as well as design of the hotel. We look forward to welcoming you back soon!
Telipulaqingji
Superior Deluxe Twin Room
Stayed in Jun 2023
Business travellers
10 review
5.0/5
Outstanding
Posted on Jun 20, 2023
Good service. I like the hall and the breakfast, will live there again.
Response from Property: Dear guest, thanks for choosing Courtyard by Marriott Taiyuan and taking time to share your stay with us. We're very delighted to know that you had a good experience here with the help of our staff. We really do aim to deliver the very best of experiences to all of our guests. And we're very happy that you speak so highly of the bathroom as well as design of the hotel. We look forward to welcoming you back soon!
SHINDE
Superior Deluxe Double Room
Stayed in Apr 2024
Business travellers
13 review
4.0/5
Very Good
Posted on Jun 3, 2024
nice one
XianrenqiuIrene
B.Duck Family Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 3, 2024
It was a great experience to spend a day at Courtyard by Marriott when traveling. The waiter Xiaocheng was great.
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Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Deluxe Twin Room
Stayed in Apr 2024
Friends
11 review
4.7/5
Amazing
Posted on Apr 29, 2024
The hotel service is very good, the hygiene and environment are all good. The bed is very comfortable to sleep in. The only problem is that the air conditioner is noisy even at the minimum air volume. The hotel parking lot is not built like a five-star hotel. I thought I was in the wrong place. I hope there will be improvements and more signboards.
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Response from Property: Dear guest, hello! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, make corrections and make continuous progress. From your comments, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Sincerely look forward to your visit again!
Anonymous User
Superior Deluxe Twin Room
Stayed in Mar 2024
Family
5 review
5.0/5
Outstanding
Posted on Mar 20, 2024
A few hours before check-in, the hotel called to inquire about check-in requirements. The lady was very smart to hear that I was traveling with the elderly and needed a quiet location, so she specially noted that we had a high-rise room. When we arrived at the lobby, there was a waiting employee to greet us. After check-in, the young man took the initiative to help us carry our luggage to the room. During the period, he saw that I was traveling with the elderly and specially took care of our executive lounge treatment. My elderly family was very happy! This fairy employee is BIN WANG/Brother Wang Bin! Thank you! The boss of Courtyard, please give him a chicken leg hahahahaha At the beginning of this trip, I hesitated about the newly opened JW Marriott. Thinking that it had only been open for a month, I was afraid that there would be a decoration smell that the elderly could not adapt to, so I chose Courtyard. Now I am very glad about this decision hahahaha. Although it was only a short two-night stay, I will choose Courtyard in Taiyuan in the future (especially when I stayed at Datong Yungang Hotel later. Compared with Courtyard, Brother Wang Bin’s service awareness is amazing!
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Response from Property: Dear guests, thank you for staying at Courtyard by Marriott Taiyuan. We are glad that you are satisfied with the hotel's facilities and services. We are also very encouraged by your praise and affirmation! We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!
Guest User
Superior Deluxe Twin Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 19, 2024
It's OK. I didn't expect that for a few hundred yuan of consumption, there would be a welcome gift of fruit and a spa voucher. My husband went to the spa and found that the northern brothers were very open and walked around without a bath towel. He was a little shy and went back to the room. The shower and bathtub in the room were also quite spacious. Later, I took a bath in the room and relaxed. The hotel room was very quiet and had a good rest. There was a Harley motorcycle at the door, which was quite memorable.
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Response from Property: Dear guest, thank you for staying at Courtyard by Marriott Taiyuan. We are glad that you are satisfied with the hotel's facilities and services. We are honored to receive your praise and affirmation! Courtyard by Marriott Taiyuan is a brand hotel under Marriott, and the rooms are in accordance with Marriott standards or even higher. We are honored to see our colleagues send you the welcome gift service and SPA voucher that you are satisfied with. Your satisfaction and trust are the greatest reward for all the staff of the hotel. We will continue to provide guests with satisfactory services and high-quality accommodation environment, so that every guest can have a pleasant and comfortable stay experience. Thank you again and sincerely look forward to your stay again. I wish you a happy life!
Chaoba
Superior Deluxe Double Room
Stayed in Feb 2024
Business travellers
29 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The hotel has complete facilities, good sanitary conditions, convenient shopping nearby, and very good front desk service. It is definitely the best among Marriott hotels and I will stay there again.
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Response from Property: Dear guest, hello! Thank you very much for staying at Courtyard by Marriott Taiyuan and taking the time to comment on the hotel! Your recognition is the biggest motivation to motivate us to move forward, and your satisfaction and trust are the greatest reward for all the staff of the hotel. We will also work consistently to create a warm and friendly accommodation environment for every guest and provide nutritious and delicious specialties. Thank you again and sincerely look forward to your stay again. I wish you a happy life!
xhlj
Superior Deluxe Double Room
Stayed in Feb 2024
Couples
5 review
5.0/5
Outstanding
Posted on Mar 6, 2024
The room is spacious, the bathroom is large, with a bathtub, clean and tidy, and the soft furnishings are classy.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Courtyard by Marriott Taiyuan. We are glad that you are satisfied with the hotel's facilities and services. We are honored to receive your praise and affirmation! Courtyard by Marriott Taiyuan is a brand hotel under Marriott. The hotel is located in the core area of ​​Taiyuan's high-tech development. With convenient transportation and complete supporting facilities around, it has become a gathering place for business, travel and trendy elites. We will continue to provide guests with satisfactory services and high-quality accommodation environment, so that every guest can have a pleasant and comfortable stay experience. I wish you a happy life and look forward to meeting you next time!
ty34
Superior Deluxe Twin Room
Stayed in Feb 2024
Family
12 review
5.0/5
Outstanding
Posted on Feb 17, 2024
I have stayed in Marriott hotels several times recently and I feel they are all pretty good. I chose Courtyard by Marriott because it is not far from Taiyuan Station, Taiyuan South Station and Taiyuan Airport, which is convenient. The overall design of the hotel is good, and the New Year decoration affects the beauty of the original design. The front desk and room center services are very good. The Chinese restaurant is also good. You can eat local knife-cut noodles and head for breakfast, especially the one in the breakfast restaurant named Han Wanqin, who is very beautiful, has temperament, and the service is also very good!
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Response from Property: Dear guest, thank you for taking the time to give us feedback. We are glad that you had a great time in our hotel. We will share and feedback your wonderful experience with relevant departments. Thank you for your trust and love for our hotel. It is our pride to bring you unforgettable memories. We look forward to your next visit.
Guest User
Superior Deluxe Double Room
Stayed in Jan 2024
Family
2 review
5.0/5
Outstanding
Posted on Apr 9, 2024
The room is clean and spacious. It belongs to Marriott. The breakfast is great. There are various fruits, Chinese and Western, as well as mutton soup, welcome fruits and souvenirs. The parking lot is also large and parking is very convenient. Very good experience, the overall feeling is warm and comfortable, the lobby is also very good, worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at Courtyard by Marriott Taiyuan. We are glad that you are satisfied with the hotel's facilities and services. We are honored to receive your praise and affirmation! Courtyard by Marriott Taiyuan is a brand hotel under Marriott. The hotel is located in the core area of ​​Taiyuan's high-tech development. With convenient transportation and perfect supporting facilities around it, it has become a gathering place for elites of business, travel and taste trends. The hotel's Wanhuixuan Western Restaurant has a team of chefs with superb cooking skills to provide you with a variety of Chinese and Western breakfasts, which are fashionable, healthy, authentic and fresh, and the relaxed and comfortable dining atmosphere will take you to start a beautiful day! We believe that true luxury lies in the care that touches the hearts of guests. We will do our best to add pleasant and beautiful memories to you with the best environment, top facilities and perfect service. Sincerely look forward to meeting you again and wish you a happy life!
Guest User
Superior Deluxe Double Room
Stayed in Jan 2024
Business travellers
8 review
2.2/5
Posted on Jan 26, 2024
The robot does not deliver food, only express delivery! ! ! When I went downstairs to pick up food, I met a robot in the elevator. Was it delivering express? ? ? I would like to know how many hotel guests would buy express delivery? ? This is also the first time I have encountered this. To order all takeaways and drinks, customers need to go downstairs to the door to get them themselves in the freezing cold! ! During my stay, I went downstairs several times to get meals and caught a cold. The room fee was more than 700 yuan a day, and I was even made sick! This is really very inhumane!
Original TextTranslated by Google
Response from Property: Thank you very much for your review, and thank you for letting us know about the problems we encountered during your stay. We regret that we did not meet your expectations and please allow us to express our sincerest apologies. A "Notice on Food Delivery from Outside the Hotel" is placed at the front desk of the hotel. In order to ensure the food hygiene and safety of guests, the hotel robot is mainly used to deliver food. The front desk will also remind guests when checking in. If you need any assistance or consultation, you are welcome to call the hotel guest service center at any time, and we will serve you wholeheartedly. Please give us the opportunity to serve you again, and we will present you with true hospitality in a professional manner.
Guest User
Superior Deluxe Double Room
Stayed in Jan 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 23, 2024
The room is clean and tidy. The service attitude of the housekeeper is also very good. The high-speed rail was delayed, and Thirty helped me to delay the check-out. Thank you very much 🙏. I will come again!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at Courtyard by Marriott Taiyuan. We are glad that you are satisfied with the hotel's facilities and services. We are also very encouraged by your praise and affirmation! We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again. I wish you a happy life!
Guest User
Superior Deluxe Double Room
Stayed in Jan 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jan 22, 2024
When I entered the hotel, the front desk and concierge were very enthusiastic. When I entered the room, it was clean and tidy, with complete facilities. It was very comfortable to stay. The lady in charge of the room was very enthusiastic and attentive. I need to especially praise the service of the concierge and the room service, which was very heartwarming. In addition, the fruit delivered to the room was quite good for a hotel that costs more than 600 yuan. It was thoughtful.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to comment on Courtyard by Marriott Taiyuan! We are grateful for your trust and support in the past, and we look forward to continuing to travel with you in the future. We hope you can give us the opportunity to provide you with warm service. We look forward to your visit again. I wish you a happy life!