Best Western Hotel la Solara Reviews

The room is old. Far away from centers. They charged us 25 € extra they said it was tax on drinks we took but didn’t say anywhere that if we take water and one cocktail we need to pay tax. The man in the reception wrote the amount with hand writing on the final bill at checkout.

Amazing place to stay and their hourly shuttle buses to the city was a great addition. The staff are very helpful and had an epic pool.

Good hotel, great pool. Excellent shuttle except one day when the shuttle left before time.

Beautiful experience manages of the restaurants give us some free cakes and water beautiful service room a very good

Very good experience, sanitation is cleaned every day, very clean, and there is a shuttle bus

My favorite hotel on this trip to Italy. The front desk said ciao bella to me when I checked out. The housekeeping lady was also very cute and blew me a kiss.

The front desk of the hotel was very friendly and called a car for us when we checked out. Although it was really expensive, it really could only be so due to the location. The interior of the hotel room is clean and tidy, and the price is super high I really like the hotel's swimming pool. The whole feeling of being surrounded by mountains and rivers is very beautiful! There was a problem with the hair dryer in the room at the beginning, and finally adjusted the room for us. The service attitude is very friendly!

The location is inconvenient!

We came here on the 10 day break which was booked as a 60th birthday surprise for me. When I was sent the name of the hotel a few days before we were about to fly, my heart sank a little when I saw ‘Best Western’ as I imagined it to be a typical American chain of hotel with no character…. How wrong was I!!! Everything that the hundreds of positive Tripadvisor reviews and more were right. The holiday was booked as a packaged deal with TUI from Newcastle. We were on a half board basis. I definitely recommend you do the HB as you won’t get this level of food in town or amount of choice each night. They cater for vegetarians and gluten free eaters also. We arrived early at 2pm and greeted with a glass of Prosecco in the lounge and we were lucky to get into our room early. Our room was on the 3rd floor (316). It was a big room with plenty of storage space, comfortable bed, decent air con (bearing in mind it was 35 deg), great free WiFi , safe, minibar and a south facing balcony which faced the pool. The balcony had an airer so you can hang your costume etc (bring ur own pegs) and table and chairs and sun loungers. The bathroom was huge with loads of towels, hairdryers, shower gels etc, even a non slip mat for the bath should you wish to shower instead. Another thing I liked about our room is that they don’t have those stupid things that you hang on the door if you want to have your room cleaned or not be disturbed. There’s a little button that you press on the inside of your door where it lights up on the outside telling the domestics that you do not wish to be disturbed, this eliminates guests potentially from swapping the hanging notices which creates problems when they are trying to be funny! Hotel is not super modern, the tiles on the floor are beautiful and it adds a certain charm to it, we loved it. The hotel is about 10 - 15 minutes away from Sorrento town by bus and the hotel run a complimentary minibus service every hour which is a godsend. The bus fits about 28. I wouldn’t risk walking there as there isn’t a pathway as such and the drivers here a little, actually ALOT crazy. The bus starts around 8 and last pick up is at 11:15. All pick ups are prompt. There is a little shop about 15 mins away from the hotel, so if you’re daring enough, get yourself there. We purchased things like biscuits, crisps and water. Like other guests said, the hotel is absolutely spotless and the domestics work really hard to ensure that this is maintained Food - breakfast everything there to suit your taste, even gluten free!! Fresh fruit, pastries, bread which you can toast, cereals, juices, cheese, ham, the list is endless. With dinner, there is a set menu. There are three courses ,you can also help yourself to the salad bar. The only thing I would suggest is to ask the side dish of the day is as it might not go with what you are choosing as your main (side dish might be mash or peas therefore, might not go with baked chicken, or pizza

This hotel is almost 5 stars because the food is exceptional in the evenings! Some of the best food I've ever had and the main reason we chose this hotel. The rooms were a little dated but spacious and clean and we were not in them long. The pool area is nice but we didn't use it much. The complimentary shuttle bus service is great down into the centre of sorrento as it is a bit too far to walk along the main road.

Everyone had told you what a fantastic hotel this is. The food, the staff, it’s spotless! No saving sun beds it’s such a treat! We enjoyed all of the musicians as well, lovely young woman who sang twice while we were there. Loved the gala dinner round the pool, preferred it to the one inside but the hotel had to listen to everyone’s preference so we understand. Lovely Francesco, Dima and Giuseppe for their wonderful service every day they work so hard! Thanks to the lady in reception for coming to help us with a room issue so swiftly! Our room was lovely, overlooking the pool and the largest balcony I have ever seen! We’re back home and saving up again now. If we return to sorrento we will be back

This hotel was absolutely lovely. The service was amazing. We arrived very late and one of the serving staff stayed up to make sure we ate some dinner (cold meat and veg and fruit). It is five minutes outside of Sorrento, but they provide a regular bus to and from town, which we used a lot. The location means it’s a little quieter, which is nice. The views are beautiful, the pool and pool area was great. Lots of space and good service everywhere. The room was good and clean with a nice little terrace. The bathroom seemed a little out of date, but everything worked fine. The dining and entertainment areas downstairs were great. The decor was a wonderful mix of 1960s but it was immaculate, like it had been decorated last year! The dinners were very pleasant, with the food seeming to cater for older Brits, I would say. They brought out a cake and had everyone sing on my husband’s birthday. They have a pianist one evening, which was lovely. I can see why lots of the guests come again and again. A really gorgeous place.

After seeing the website, we were excited to be staying at this property, until we got to our rooms. Pros: - Beautiful view from the breakfast room. - Pool -Snack bar and bar poolside with good food/drink options. -Snack-bar staff very friendly. -Pool towels provided -Hotel bar with big screen TV. Great for watching soccer matches. -Hotel restaurant -Shuttle Service. -Shuttle Service would drop you off or pick you up anywhere along the route to/from city center. Cons: -Pictures aren’t necessarily what you get. None of our rooms had a view. -Front desk staff seemed to know how to say “No” or “you can’t get there” Rarely greeted you as you went past the desk. -Mattress was hard as a rock -Door to one room looked like someone tried to break the lock. -Not really a family hotel. -Pool staff (lifeguard/bar) and breakfast staff did not seem happy people. Rarely smiled, greeted, or spoke to you. -It cost €50 just to get a cab to come up the mountain. So if not along shuttle route, it would be too expensive to get there. -Road not safe to walk on, for small children. Stayed at three other hotels in three other cities over the 13 day stay in Italy. This hotel was far below the standards of the other hotels. Very disappointing.

What can I say our return visit after a few years away ( we have lost count possibly our 10th visit) did not disappoint. The service, cleanliness, friendly atmosphere had not changed despite some of the familiar faces having moved on. High standards as always and the food as delicious as always. The pool area is kept immaculate and always a sunbed to be had no 6am dash needed here! The shuttle bus runs like clockwork and saves the walk back up the hill! The road down to town can be busy and the hotel don't recommend you walk down to town but we do! We have done it many times and the traffic does respect walkers, the views walking down are spectacular and it uses some of the calories eaten during your stay!! There is a beach area more or less opposite the hotel, reception will direct you, it can be a tough walk back especially in the heat so take your time! Overall we enjoy the excellent service and the pleasant, relaxed atmosphere of this hotel and that's why we return. Thank you La Solara once again for a wonderful holiday and we are looking forward to seeing you all again in September 2025. Enjoy your your well earned rest.