No.1093 Xinzha Road, Jing'an District, Shanghai, ChinaView Hotel Details
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CitiGO Hotel Jing'an Shanghai Guest Reviews
4.8/5
Excellent
3307 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3307)
Positive reviews(3251)
Reviews with photos/video(383)
Delicious breakfast(237)
Friendly front desk staff(236)
Easy to get around(165)
Small room size(129)
Well designed(106)
Perfect for business trips(53)
Tasty coffee(22)
Located in the city centre(20)
Negative reviews(56)
Ilse Du Plooy
Guestroom (Double Bed)
Stayed in Jul 2024
Solo travellers
3 reviews
4.7/5
Amazing
Posted on Jul 17, 2024
A very pleasant stay and friendly reception. The hotel is a bit out of the buzzing vibe of the city and we mostly had to use Didi’s to get around. Overall a very good experience and I will certainly book again.
Response from Property: Dear guest, hello. Thank you very much for choosing to stay at Citigo Hotel and taking the time to leave a review. We did not receive your full score review, and we are very sorry that our stay did not provide you with a perfect experience. We will continue to work hard to improve and sincerely look forward to your next stay!
Socigirl77
Joyful Double Bed Room A
Stayed in May 2024
Travel with friends
7 reviews
5.0/5
Outstanding
Posted on Jul 2, 2024
Always a wonderful stay at Citigo! Centrally located and close to West Hanging station. Black out curtains make sleep wonderful. I always choose this hotel when I visit Shanghai!
Response from Property: Dear guest, thank you for your full evaluation of us. Your recognition is the driving force for our progress. Sometimes unforgettable at first glance is not necessarily luxurious and cumbersome, but also warmth that is close to the heart. Making ordinary details exquisite and serious will form a great power. We are willing to be the warm and simple guardians in modern hurried life. You will come, we will always be here!
Guest User
Huange Double Bed Room
Stayed in Nov 2024
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Nov 12, 2024
Room is clean and quiet, the hotel staff are very friendly and welcoming. This hotel is located at the Jingan district, it’s close to most of popular attractions.
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely hope that you have a pleasant journey at Citigo, and we have been working tirelessly towards this goal. Every day, the motivation of all our staff is to see one approval and support comment after another in the reviews. This is our simple satisfaction and emotion. We are grateful for your support and kindness along the way, and we will do better and better. We look forward to your and your family's next visit!
Guest User
Huange Double Bed Room
Stayed in Nov 2024
Business travellers
5 reviews
4.7/5
Amazing
Posted on Nov 11, 2024
Great location. Lots of fun stuff to do in the Jingan area. Check in was quick and easy. Room was pretty nice. Really good buffet breakfast, quite healthy.
Response from Property: Dear guest, we are pleased with your recognition and praise of us. However, we hope that your affirmation of us is 5 small stars. It is certain that we have not done well in some areas, but we believe that you will continue to work hard. Your affirmation is the greatest driving force for us to move forward and constantly strive to improve ourselves. We believe that you will give us 5 small stars next time, and we will keep up the good work.
Inna_S
Guestroom (Double Bed)
Stayed in Apr 2024
Solo travellers
9 reviews
5.0/5
Outstanding
Posted on Apr 8, 2024
That's a great hotel in a nice area, full of restaurants and coffee shops. I always travel to Shanghai, and this hotel was the best one in terms of location, price, and all I needed as a solo traveler.
There were nice and kind people at the reception. Delicious breakfast and such a beautiful lounge area on the first floor!
Only the best impressions and the longest review I ever wrote. When I was checking out, it was raining, and they gave me an umbrella and even helped me with luggage. Probably that's not something they do all the time, but they were standing at the hotel entrance and just helped me in the moment. So kind!
Response from Property: Thank you for your recognition and support. The hotel is located in the center of Shanghai, and the transportation is definitely very convenient. Not only is our location good, but our service is also top-notch, allowing you to feel the feeling of returning home and the warmth of family. Looking forward to your next stay and visiting home often.
Anonymous User
Huange Double Bed Room
Stayed in Sep 2024
Solo travellers
4 reviews
4.2/5
Very Good
Posted on Sep 22, 2024
Overall nice experience, clean, young and good environment.
I would recommend it for friends leisure
Response from Property: Dear guest, we are pleased with your recognition and praise of us. However, we hope that your affirmation of us is 5 small stars. It is certain that we have not done well in some areas, but we believe that you will continue to work hard. Your affirmation is the greatest driving force for us to move forward and constantly strive to improve ourselves. We believe that you will give us 5 small stars next time, and we will keep up the good work.
Guest User
Guestroom (Double Bed)
Stayed in Sep 2024
Other
3 reviews
5.0/5
Outstanding
Posted on Sep 16, 2024
Hotel is super clean and in a very convenient location, close by popular area 南京西路. It’s affordable and my go to hotel every time I’m in Shanghai. Highly recommend if you’re ok with a smaller size room. 👍
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely hope that you have a pleasant journey at Citigo, and we have been working tirelessly towards this goal. Every day, the motivation of all our staff is to see one approval and support comment after another in the reviews. This is our simple satisfaction and emotion. We are grateful for your support and kindness along the way, and we will do better and better. We look forward to your and your family's next visit!
HF
Joyful Double Bed Room A
Stayed in Mar 2024
Solo travellers
8 reviews
3.5/5
Posted on Mar 2, 2024
Arrived late at the hotel and wanton dumpling was served from 10 to 11pm. Room is small with space constraint for larger luggage. I had to move the small coffee table closer to the bathroom door in order to be able to open my luggage. I have requested to check out other room but realised that they do not have the electric drying clothes rack as shown in the trip.com portal. Unlike the sister hotel located near the Jingan temple, this hotel does not offer laundry service. I believe the hotel is running high occupancy and can be rather noisy and disturbance from the guests staying next door as they were talking loudly at late hour. Hotel is within a short walk to the Plaza 66 but a distance from the West Nanjing metro station. Besides the hotel is Lianhua supermarket. Unfortunately the room doesn't have a mini bar, hence the two can of sodas which are provided on complimentary are stored at room temperature. The lobby is rather spacious with lots of co-working space. I decided to shorten my stay and check out the next day.
6/9
Response from Property: Dear guests, thank you very much for your stay and comments. Citigo and Ctrip join hands to provide you with a young, free, positive and warm social atmosphere tone, light luxury, advocate moderate, quality and not extravagant, good but inexpensive light consumption concept and non artificial life attitude. Hansgeya, Duravit, DuPont, smart TV, bergas wash and protect So that you can enjoy a life of luxury and quality experience in citigo without spending too much money. Looking forward to your every visit!
Mirec
Huange Double Bed Room
Stayed in Oct 2024
Solo travellers
4 reviews
5.0/5
Outstanding
Posted on Oct 3, 2024
Nice hotel where to stay.Great location. There are many options to look for around.
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely hope that you have a pleasant journey at Citigo, and we have been working tirelessly towards this goal. Every day, the motivation of all our staff is to see one approval and support comment after another in the reviews. This is our simple satisfaction and emotion. We are grateful for your support and kindness along the way, and we will do better and better. We look forward to your and your family's next visit!
Michelle
Huange Double Bed Room
Stayed in Jul 2024
Solo travellers
2 reviews
5.0/5
Outstanding
Posted on Jul 26, 2024
Clean and quiet room, excellent location, nice ambience at the lobby, staffs are very attentive and polite. They are very helpful as well. Simple breakfast but serves till 12pm, perfect for lazy morning person. Highly recommend to anyone who travels to SH and looking for simple accommodation. Room size not very big but good enough for 1-2 persons with such good price!
Anonymous User
Huange Double Bed Room
Stayed in Jul 2024
Family
10 reviews
5.0/5
Outstanding
Posted on Jul 23, 2024
Great place to stay in JingAn District. The room prices are very reasonable and you are within walking distance to a bunch of great western restaurants nearby.
Elena from China
Huange Double Bed Room
Stayed in Jul 2024
Solo travellers
21 reviews
5.0/5
Outstanding
Posted on Aug 26, 2024
it was a good stay, no raining season, so no Godzilla cockroaches this time.
The bed is soft, the room is quiet.
The breakfast is ok.
Everything is in walking or cycling distance.
Say, Zen massage in a couple of blocks. A lot of restaurants with various food, mostly western. Walking distance to the metro station.
Response from Property: Thank you for your trust and liking of the hotel. We are committed to creating a warm and sweet home for you. Your comfort during your stay is our highest pursuit. We look forward to your visit again! Wishing you a happy life.
Guest User
Huange Double Bed Room
Stayed in Jan 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
The staff are very helpful and courteous. They help me with all my enquiries. The hotel itself is cozy and convenient. Very good location and a nice quiet street that is in the centre of the city. The best part was breakfast til 12 noon- I didn’t have to rush for my morning coffee. There are hot desks at the lobby , convenient to get some work done.
Response from Property: Thank you for your trust and love for CitiGO. CitiGO is personally designed by internationally renowned designers to create a new concept space that integrates "community shared lobby, light lifestyle, and intelligent guest control". The hotel is always committed to bringing you a high-quality stay experience and looks forward to your stay again!
DMeryl
Huange Double Bed Room
Stayed in Jun 2024
Solo travellers
26 reviews
4.7/5
Amazing
Posted on Aug 2, 2024
Great value for the cost. The main lobby is wonderful space to relax, have a coffee or work on laptop.. The bed amd pillows are so comfortable and a clean room overall.
Guest User
Huange Double Bed Room
Stayed in Jun 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Really nice location. Easy check-in. Rooms are small but they have everything you need, with really nice full blackout curtains.
The lobby is very spacious and comfortable. Great and convenient stay!