YUNIK HOTEL(Shanghai Lujiazui Expo park store) Reviews

This is a bad review for the female receptionist and male security guard who were thinking about sex on the night of the 21st. You used the little authority given by the hotel to serve customers to embarrass customers to the maximum extent. 1. The laundry was sent at 9 pm, and the laundry should at least ensure that the last batch of clothes were washed. Otherwise, you should at least stop accepting laundry before 9 pm, instead of forcing customers to put thousands of yuan worth of clothes in the washing machine for a night at 10 pm, and even if the customer was forced to take it, it would not work. (Normally, I wash clothes at 8 o'clock after washing up, but the laundry room was full at 8 o'clock, so I sent the clothes to wash at 9 o'clock. As a result, these two ironies are not told to wash at 9 o'clock. The person in charge can see this service attitude) 2. I stayed in the hotel for two nights. The male front desk staff on the first night immediately asked the staff to take us to wash and dry clothes as soon as he received the feedback, and took the initiative to help us put our luggage in the new room the next day. The female front desk staff on the second night reviewed us like a leader. I went to her in my pajamas to get clothes, but it didn't work. She deliberately left us to deal with other things for half an hour, which caused me to catch a cold the next day. We told her in person that the clothes are very expensive now and can't be left wet overnight. The woman pretended to contact her superiors (but she didn't, and she didn't allow us to dry them on her own initiative. The person in charge contacted us the next day to apologize and make corrections. I didn't know that this person could be so bad) and said that it didn't matter if the negative reviews were complained. I don't know how the hotel hired a young lady with no service awareness to be the front desk. From beginning to end, there was no apology or apology, only malice towards customers. 3. The female receptionist is so awesome and the male security guard is so awesome. The male security guard criticized and blamed us without any authority. The female receptionist watched coldly with the key to the laundry room, and finally arrogantly refused to let the male security guard open the door for us. The little authority given by the hotel is used to embarrass customers to the maximum extent. In addition, the male security guard insulted the delivery boy who put the food in the wrong place and threw the customer's food on the ground in front of us. I don't know where the brand hotel recruited these *** and ***. 4. As an e-sports hotel, the hotel is located under the overpass. The female receptionist told me that a laundry room with no rooms around will disturb others if it takes ten minutes to dry. She even gloated and deliberately watched my clothes worth thousands of yuan being destroyed. The male security guard harassed customers and insulted the delivery boy in public. I wrote so much. I hope that the person in charge of the hotel who apologized this morning can see the truth and fire these two ** as soon as possible.