Alameda Santos, 1123, Jardim Paulista, Sao Paulo, 01419-001, BrazilView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
InterContinental Hotels Sao Paulo Guest Reviews
4.2/5
Very Good
50 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.2
Filter by:
Sort by:
All reviews(50)
Positive reviews(19)
Reviews with photos/video(2)
Negative reviews(3)
Naihara
Stayed in Jun 2023
Solo travellers
9 reviews
3.7/5
Posted on Aug 18, 2023
My stay was ok. I was actually happy that I had to stay only 1 night cause I was disappointed on the level of the hotel compared to other InterContinental I stayed in other countries. I love bathtubs and the room had one I did not want to use. It was a let down for the price I paid which was not cheap so I was expecting more. The breakfast was great cause Brazilian cuisine is awesome! I also did not appreciate the condescending tone of the staff at the front desk. I would not stay there again nor will I recommend to anyone.
Response from Property: We apologize for the inconvenience you experienced during your stay. Please allow us to assure you that what you described is not part of our InterContinental brand services. We hope to have another opportunity to improve your experience.RegardsInterContinental São Paulo by Johannes Bayer
Anonymous User
Classic Room
Stayed in Dec 2023
Family
4 reviews
3.7/5
Posted on Mar 16, 2024
Bit dated time for refurbishment
Response from Property: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies. We value your comments and welcome the opportunity to serve you again.Sincerely,InterContinental São Paulo Team - by Johannes Bayer
Guest User
Stayed in Apr 2022
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Jul 20, 2022
Amazing hotel and great breakfast. Definitely I will be back.
Response from Property: Thank you for your feedback.RegardsInterContinental São Paulo by Johannes Bayer
Canruochaohui
Classic Room
Stayed in Aug 2024
Business travellers
35 reviews
3.2/5
Posted on Sep 7, 2024
The price/performance ratio is not like a five-star hotel at all. The room is small and there are not many facilities. The breakfast is OK. There are Japanese miso soup and rice. The surrounding restaurants are very convenient. There is a supermarket and a Vietnamese rice noodle shop opposite. It is suitable for Chinese people to stay for a short time.
Original TextTranslated by Google
Response from Property: We appreciate your feedback, as it is of fundamental importance for us to improve our services. Sincerely, Intercontinental São Paulo Team by Johannes Bayer
Guest User
Classic Twin Room Non smoking
Stayed in Jul 2024
Business travellers
6 reviews
2.2/5
Posted on Sep 27, 2024
The boss said no, it's old and outdated, not at the level of domestic Intercontinental. There are more choices for the same price. Because lxs booked first, we booked with friends and chose it.
Original TextTranslated by Google
Response from Property: Dear Thank you for your feedback. We would like to give you a new experience in our hotel.Best RegardsInterContinental São Paulo Team
Guest User
Classic Room
Stayed in Jun 2024
Solo travellers
10 reviews
5.0/5
Outstanding
Posted on Aug 9, 2024
Very satisfied, just behind Paulista Street, very convenient for travel, and there are many restaurants around
Original TextTranslated by Google
Response from Property: Thank you very much for your review of our hotel. We are glad to know that you enjoyed your stay. This is also the greatest pride of our staff, so your feedback is very important to us. We look forward to seeing you again.
Guest User
Classic Room
Stayed in Nov 2023
Solo travellers
2 reviews
1.0/5
Posted on Dec 26, 2023
There were small bugs in the room, and they persisted after changing the room twice. At the same time, the gym equipment is old and you are not allowed to enter without wearing sportswear.
Original TextTranslated by Google
Response from Property: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely,InterContinental São Paulo Team - by Johannes Bayer
Guest User
Classic King Room with Balcony Non smoking
Stayed in Feb 2024
Business travellers
8 reviews
3.5/5
Posted on Apr 26, 2024
The price was over 2,000 per night, but it was only a domestic four-star hotel at best. The service was good, but the price/performance ratio was not high.
Original TextTranslated by Google
Response from Property: Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies. We value your comments and welcome the opportunity to serve you again. Sincerely,InterContinental São Paulo Team - by Johannes Bayer
Guest User
Classic King Non-Smoking
Stayed in Jan 2024
Travel with friends
17 reviews
5.0/5
Outstanding
Posted on Feb 20, 2024
There is a Japanese restaurant less than 100 meters away from this hotel, but the waiters don't speak English, so if you don't want to go out at night, you can only eat in the hotel. The only restaurant is closed on Sundays and Mondays, but you can ask the bar counter to make pasta, sandwiches, burgers, etc., which are pretty good.
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的評論。我們很高興得知您享受到愉快的住宿體驗。這也是我們員工最大的驕傲,因此,您的反饋對我們而言很重要。我們期待着您的再次光臨。
Anonymous User
Classic King Non-Smoking
Stayed in Sep 2023
Business travellers
2 reviews
4.7/5
Amazing
Posted on Oct 24, 2023
The breakfast was good, but the swimming pool was under renovation and could not be used.
Original TextTranslated by Google
Response from Property: DearThank you for your feedback.RegardsInterContinental São Paulo Team
Anonymous User
Classic King Room with Balcony Non smoking
Stayed in Feb 2024
Business travellers
19 reviews
5.0/5
Outstanding
Posted on May 9, 2024
Very comfortable hotel, loyal fan of ihg group
Original TextTranslated by Google
Response from Property: 非常感謝您對我們酒店的評論。我們很高興得知您享受到愉快的住宿體驗。這也是我們員工最大的驕傲,因此,您的反饋對我們而言很重要。我們期待着您的再次光臨。
Guest User
Classic King Non-Smoking
Stayed in May 2023
Business travellers
1 reviews
2.7/5
Posted on Jun 24, 2023
The room is old, the drainage is not smooth, the bed cover is two pieces of cloth and is not complete, the gym is not very friendly, the experience is very bad
Original TextTranslated by Google
Response from Property: Thank you for your feedback. It is so important to improve our services.RegardsInterContinental São Paulo Team
Guest User
1King Classic Lounge Access Walk In Shwr
Stayed in Aug 2024
Business travellers
5 reviews
5.0/5
Outstanding
Posted on Sep 23, 2024
The room is OK
Original TextTranslated by Google
Response from Property: Thank you for your feedback.RegardsInterContinental São Paulo by Johannes Bayer
Myjiushiwo
Stayed in Jul 2022
Business travellers
22 reviews
4.0/5
Very Good
Posted on Sep 7, 2022
The price of 2,000 a night is unbeatable, domestic 3-star level
Original TextTranslated by Google
Response from Property: Thank you for your feedback, it is important for us to improve our services.InterContinental São Paulo by Johannes Bayer