MANGROVE TREE Hotels in Sanya

The room is clean. It is the most cost-effective hotel in Mangrove. I have stayed there many times. There is everything you need for eating, drinking and entertainment downstairs. The location is also good. The front desk lady is warm, sincere and friendly, and responsive! This hotel is very humane. I give a big thumbs up to the front desk!

They are not focused on international clients. It’s obvious that they are not particularly interested in them either, as 95% of the guests here are locals. The breakfasts are absolutely terrible, and the place is dirty everywhere. Cleanliness is definitely not their strong suit. In the best case dirt is simply brushed off the tables onto the chair you're sitting on, leaving stains on your clothes. Sunbeds on the beach are nearly impossible to find unless you're extremely lucky. The heated pool is completely uncomfortable and seems to be there just for show. In comparison, the heated pool at the nearby MGM hotel is tastefully designed and actually enjoyable. This is despite the fact that there is almost no price difference between the hotels, and in our case, it was even cheaper. Overall, we’ve formed a clear impression that we will not be coming back here.

Miss Damei's service was incredibly thoughtful and attentive. She contacted us a day in advance and provided one-on-one follow-up throughout our stay. Her responses were prompt and professional, and her attention to detail made us feel truly cared for. The resort grounds are expansive and tranquil, with lush greenery, making walks and sightseeing incredibly enjoyable. The pool water was crystal clear and the facilities were excellent, providing a fantastic swimming experience. The commercial street was very convenient, with an authentic milk tea shop and a variety of delicious dining options from multiple restaurants, satisfying our taste buds completely. Our room was clean, comfortable, and well-appointed, with soft bedding that ensured a great night's sleep. This place offers incredible value for money, a one-stop shop for everything you need to eat, drink, and have fun. We'll definitely be back, and I highly recommend it to everyone!

Perhaps it is not the high season (August trip), but the food street and all but a couple of the shops were closed. This was inconvenient. The villa (8610) was very comfortable and well appointed. The staff was always available to bring a golf cart to bring us from the villa to the main building. The on premise seafood restaurant was pricey for the service and quality. The breakfast food and selection was very good, although the lack of available sitting forced us to sit in the overflow area, which was not air conditioned. There are virtually no on premise activities and you cannot swim at the beach due to rip tides. Taxi fare to the duty free and other locations is inexpensive and taxis are always available.

It was a great experience. As a family of 3 (including a toddler), we enjoyed our trip. The buffet was adequate. The water park and Adventure Zone were the best for my son.

The hotel is large in scale and has beautiful scenery. The water park, wave pool, and children's adventure kingdom are all suitable for children to play. There is also a shopping street for shopping. The hotel room is large. The housekeeper Lisa's meticulous and thoughtful service brought us many surprises. We also experienced the cards and coupons in the package. The buffet breakfast is very convenient. The front desk lady who checked in at the lobby, the sister who cleaned the room, and the brother who helped with the luggage were all very nice. It was so comfortable that I didn't want to leave after renewing the room for two more days. Special thanks to the housekeeper Miss Lisa for helping us solve problems anytime and anywhere. I will stay here every time I come to Sanya in the future. It beats all seaside chain hotels. Minor disadvantages: The hair dryer is not advanced enough and it takes a long time to dry the hair; there is only one battery car in the hotel, which is difficult to make an appointment. I didn't make an appointment once in five days.

Location: Right across from the high-speed rail station, within the city center, making dining and getting around very convenient. The hotel also has a KFC and a Lawson. Our package didn't include breakfast, so we just went out to eat at KFC. Cleanliness: Overall, the hotel is a bit old, but it's relatively clean and tidy. The kids had a great time in the family suite. Service: There are many family-friendly activities. In the evening, they had bamboo pole dancing and dance lessons for kids. In the afternoon, there was a clown interaction and balloon twisting. The clown lady was the cutest, most patient, and most interactive one I've ever seen; she had our little one laughing so hard. All in all, the value for money is excellent. Highly recommended!

We had a very pleasant stay at this resort, thanks for the room upgrade from Anna and nice service has been provided by her. The resort is huge with good facilities and there are a lot of restaurants to choose with fair prices. There's also a shopping center, Starbucks, KFC, a food street and 24 hour convenience store inside the resort which provide everything you need. The plus was the daily free daily to the water park with the wave pool that my kids enjoyed very much, would love to stay again.