5 Star Hotels in Sanya

All staf can not speak english. I didn't get any free gift as mention when i am book this hotel for 5 night. Breakfast so boring because every day you get the same breaksfast, and the breakfast just so so. Can not compare with Crowne Plaza hotel in the other country, very disappointed. Just want to said Crowne Plaza at Sanya city centre lower standards than crowne plaza in other countries.

Great hotel. Across the street from the beach. It's family friendly, and you've got a lot of things for kids. The only thing that is a bit bad is the shape of the hotel. If you take a room with a view it will probably face the pool and the other wing of the hotel, so basically everybody from the other side can see you. So it kinda lacks privacy, but it's great! 🙃 Also, it is a bit noisy sometimes, there is a construction site across the street, but it's really not that bad. Overall, I recommend it primarily to families and everybody else surely won't regret. Needless to say that everything was nice and great. The staff barely speaks English, but they're using the translation app to communicate and they are very helpful.

Hotel was good.didn'tfast and dinner both good. Our highlight was the room. Very well designed building from an architectural perspective..There are ocean views from every corner of the hotel room even from the toilet and shower which are located at the back of the room. Im sure this building has won architecture awards for its design layout. Being a JW Marriott hotel i would not be surprised as they are the largest hotel group in the world. Only gripe was slow response to room requests for water, ice bucket and complimentary coffee. We had to call reception about 5 times on each occasion and at one point I went to the restaurant myself just to get an ice bucket as they didn't seem to know what it was. We loved Dadonghai bay. Its a beautiful secluded spot and we will definitely return in future.

I recently traveled solo to Hainan and had a wonderful stay at this hotel. From the moment I arrived, the staff went above and beyond to make sure I had everything I needed. My room was spacious with a large bathtub and offered a stunning view. As a foreigner, navigating without Google Maps can be challenging, but the hotel staff, particularly Perou Zhang, were incredibly helpful. She assisted me with hotel facilities, booked the shuttle for me, and recommended nearby tourist spots. Her excellent English and friendly demeanor made my stay absolutely perfect. I highly recommend this hotel for their outstanding service and hospitality.

Sara was assigned to help us during our 2 night stay. She is efficient and very helpful as she was answering all my questions before and during the trip from transportation to places to visit in sanya, to weather. We booked a family suite for the trip and the room was huge and spacious, with an ocean facing view. I can even see the lights on the tower near phoenix island from the living room. Our stay was comfortable and it really made me feel at ease. The pool was awesome and there was even an arcade in the hotel. There were only two things to improve - food and bed. Buffet breakfast and BBQ dinner, there were a few hits and misses in terms of taste and our bed was a little too hard for our back but hey we can ask for diff types of pillow so plus minus. Overall I will recommend this hotel to relax and chill. Last thing to note for foreigners, if your return flight is at the international airport instead of domestic to other parts of china, don't bother going to cdf. You can't buy anything as there is no collection counter in the international airport. We didn't know and wasted four hours at cdf.

The hotel is absolutely stunning, with breathtaking views of the sea that will leave you in awe. The serene environment is incredibly peaceful, providing a perfect escape from the hustle and bustle of everyday life. The rooms are generously sized and offer ample space to unwind, complete with a lovely balcony that provides a picturesque view of the surroundings.

Service was fantastic, hotel wasn't for me because I'm a solo traveller and the hotel is more for families. If you are a family definitely stay at this hotel as it is amazing for young children! Food was excellent, location was a little far from the main town of Sanya. Would have liked more beach chair options. The gym was fantastic and staff were very helpful. Fantastic trip all together.

As always Sunshine Resort in Sanya is like a home always from home...but with better cooking :) From the warm welcome from Vanessa at the front desk...to all the cleaners, wait staff and pool staff..you are treated as a valued visitor. It is great to see the extra loung chairs at the pool and on the property above the beach and chairs and umbrellas on the beach...well done. A big benefit is the newly developed bosrdwalk that goes the entire lenght of the beach with plenty of food and drink. Also....although I do not have kids here..they always have entertainment on the holidays for the young ones. I will always return the the special...”Sunshine” in Sanya

Great hotel choice and great value for money. Service oriented team, they hold what they promise. Great view. Clean rooms and great garden area. Lovely pool area. Nice frog concert to fall asleep with at night. Great for a romantic stay, enjoy alone, as couple or family. The concierge speaks very well English and is very helpful. 5* to him. Great breakfast - Chinese and international food. Near by are many restaurants with tasty food and a few shops too and just 10 min walk away from the beach. I would always be happy to return. Fun fact - I did actually return. 🤣🤩🤣.

Let's start with the highlights: 1. Check in and check out smootly 2. Room spacious and clean 3. Breakfast is good and even with full hotel, table available (thumbs up for the management) 4. Pool area very nice, plenty of chairs to use 5. Restaurants and room service are good, pity that for dinner, available choice of BBQ area was very limited (hot pot although is a very traditional thing for Chinese, could also have a kind of Liaoning style BBQ which is totally beach highlight in any part of the world) 6. Coffee shop/bar very good 7. Cleanness of the room spot on, well done (my negative points will not come from the job made by housekeeping but for the orders they have from management) Not pleasant points: 1. No replacement of coffee/milk powder on room (it's a very cheap thing, even 2 Star hotels do that, shame on IHG) 2. No changing sheets, which i can understand in a 2/3 Star hotels but not on ones you spend more than ¥ 1.300.00/night again in my view shame on IHG with the lame excuse of environment. 3. Disposable slippers not replaced in my 4 days stay (again, even a 2/3 star hotels do that without asking for, saving little bucks is kind of lame) 4. Overall the place is kind of old, although not yet rundown, the hotel could do some kind of enhancement of exterior appearance special from swimming pool view, could be painted or washed, repair the parts broken, eliminate the metal green box on roof (of course i didn't take picture, it's an eyesore), in summary, a little effort for appearance and keep fresh and kind of exclusive (which you expect from a hotel that call themselves a resort) Do i come back? Sanya for sure, this hotel, probably not, although the staff are great, i just don't like to be in a place that i have to ask things when i paid for the service already. I'm a ihg member but i didn't book through their app, but in trip (as i found better price than their own app, just UNBELIVABLE) :)