Jasper Boutique Hotel

Jasper Boutique Hotel Reviews

Jasper Boutique Hotel

489 Elizabeth St, Melbourne, Victoria, 3000, AustraliaView Hotel Details
Jasper Boutique Hotel
Jasper Boutique HotelJasper Boutique HotelJasper Boutique Hotel
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Jasper Boutique Hotel Guest Reviews

4.2/5
Very Good
43 reviews
Verified reviews
Location4.4
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(43)
Positive reviews(38)
Reviews with photos/video(6)
Great location(16)
Friendly owner(13)
Awesome rooms(8)
Awesome stay(7)
Convenient location(7)
Clean and tidy(6)
Average sound insulation(5)
Negative reviews(5)
Guest User
Deluxe King Room
Stayed in Dec 2024
Solo travellers
3 reviews
3.0/5
Posted on Jan 27, 2025
Good location next to Victoria markets and the lobby is decent. The rooms are tired with marks on the walls and holes in the carpet. Theres also an unknown dirty smell in the rooms. Even when rooms had been serviced, there was still bits on the carpet and the bathroom hadn’t been wiped down. I stayed for 8 nights and the sheets weren’t changed once.
yewc
Deluxe King Room
Stayed in Apr 2024
Solo travellers
2 reviews
3.7/5
Posted on Jun 21, 2024
Jasper hotel is conveniently located just along Elizabeth St in front of Queen Vic Market. Love the convenience but the service reflected the change management. Jasper used to exude warmth and service staff demonstrated genuine care with personal touch to attending to your queries. Rooms were more comfy and well-maintained too. At arrival, my allocated first room had loud noises and first staff said I could sit outside the open balcony to enjoy the wind (it’s winter…). Do you enjoy having meals sitting outside windy balcony in the freezing cold weather? Second staff helped changed to a room but the shower facility is faulty. I just checked in and really wanted to have a proper decent shower. Informed the staff and was told the hotel just went through an upgrading renovation. After all the ordeal, I am thankful the third staff managed to change a more comfortable room the next day. I used to always promote Jasper hotel to my friends in the past. Now, I have to be more careful to share. I hope they will improve on their room maintenance at least.
Shannan
Deluxe King Room
Stayed in Nov 2024
Solo travellers
3 reviews
5.0/5
Outstanding
Posted on Jan 21, 2025
Everything was great
Guest User
Deluxe King Room
Stayed in Aug 2023
Travel with friends
1 reviews
4.5/5
Great
Posted on Sep 18, 2023
They were friendly from walking into the front door until you walk out the door, always saying hello and have a good day when you see them in the lobby. Rooms were clean and tidy and I loved the space
Response from Property: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Anonymous User
Deluxe Twin Room
Stayed in Sep 2023
Business travellers
24 reviews
4.2/5
Very Good
Posted on Nov 3, 2023
Location is very good. It is located right at Elizabeth street.
Response from Property: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Business travellers
1 reviews
3.7/5
Posted on Dec 2, 2024
Nice location
Kaoririn
Deluxe King Room
Stayed in Jul 2023
Couples
10 reviews
5.0/5
Outstanding
Posted on Oct 29, 2023
Very comfortable stay, loved the location. Staff were friendly!
Response from Property: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.
Guest User
Deluxe King Room
Stayed in Mar 2024
Couples
2 reviews
5.0/5
Outstanding
Posted on Apr 26, 2024
Good services
Aaron
Deluxe King Room
Stayed in Jul 2023
Couples
5 reviews
5.0/5
Outstanding
Posted on Sep 5, 2023
Great place to stay
Response from Property: Dear Aaron,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. We appreciate you taking the time to share your experience and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Ching Hong
Family Suite
Stayed in May 2022
Family
3 reviews
4.2/5
Very Good
Posted on Jun 15, 2022
Great location, tram station just 1 mins away, staff is very friendly and helpful. Was surprised hotel do not provide toothbrush.
Response from Property: Dear Guest,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. Our hotel does provide toothbrushes and toothpaste and we do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Carl
Deluxe King Room
Stayed in Feb 2022
Travel with friends
33 reviews
4.2/5
Very Good
Posted on Mar 30, 2022
Generally good hotel, location near victoria market and short distance to Melbourne Central. Staff are very friendly and accomodating. Room also spacious. There are 2 downside for me, first one is shower cubical so small and the other one is my room is Infront of construction so from 7 am the machine noise would start
Response from Property: Dear Carl,We would like to thank you for sharing your recent experience with us at Jasper Hotel. We very much appreciate your feedback as it provides us the opportunity to continually improve our products and service. The road work is finished and we don't have much control over this as this is the council working to upgrade the facilities. We do hope there is an opportunity to welcome you back to Jasper Hotel in the future. Please feel free to reach out to us if we can assist with anything else.Kind Regards,Front Office Manager
Charlotte
Deluxe King Room
Stayed in May 2024
Couples
1 reviews
4.2/5
Very Good
Posted on Jul 9, 2024
The hotel's front desk staff has a good attitude and is willing to assist guests. In addition, the hotel's location is very convenient. You can walk to famous attractions and nearby shopping malls. There are different restaurants near the hotel, and you can taste food from different places.
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Tyraaaa
Deluxe King Room
Stayed in May 2024
Family
16 reviews
5.0/5
Outstanding
Posted on Jul 2, 2024
The hotel environment is comfortable and elegant, and the service is considerate and considerate. The room is clean and spacious with complete supporting facilities. The geographical location is convenient and the transportation network is developed. Dining options are diverse and of excellent quality. Overall it gives people a feeling of being at home and is a very good accommodation choice.
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A380 Airbus
Deluxe King Room
Stayed in Oct 2024
Family
2 reviews
3.7/5
Posted on Dec 5, 2024
Conveniently located next to Victoria Market The hygiene situation needs to be improved! The butler was sloppy Average front desk service, average three-star hotel quality In front of the hotel is the free tram to the city center!
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Guest User
Deluxe Twin Room
Stayed in Sep 2024
Couples
10 reviews
5.0/5
Outstanding
Posted on Oct 19, 2024
Victoria Market is close by and there are lots of things to eat and see around here. It’s a great value accommodation!
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