Rosedale Chunshenhu Resort Hotel Suzhou

Rosedale Chunshenhu Resort Hotel Suzhou Reviews

Rosedale Chunshenhu Resort Hotel Suzhou

28 Chunqiu Road (Chunqiu Lu), Huangdai Town, Xiangcheng District, Suzhou, Jiangsu, 215143, ChinaView Hotel Details
Rosedale Chunshenhu Resort Hotel Suzhou
Rosedale Chunshenhu Resort Hotel SuzhouRosedale Chunshenhu Resort Hotel SuzhouRosedale Chunshenhu Resort Hotel Suzhou
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Rosedale Chunshenhu Resort Hotel Suzhou Guest Reviews

4.6/5
Very Good
639 reviews
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(639)
Positive reviews(615)
Reviews with photos/video(112)
Classy environment(111)
Friendly front desk staff(86)
Delicious breakfast(53)
Convenient parking(36)
Large rooms(35)
Quiet & comfortable(30)
Secluded lake view(28)
Perfect for business trips(15)
Negative reviews(24)
Bezuki
Discount Standard Room
Stayed in Jul 2024
Travel with friends
11 reviews
4.2/5
Very Good
Posted on Aug 25, 2024
The staff was kind and very helpful. They provided us with a free upgrade and tried they best to match or needs. Everything was clean. The floor manager also ensured that we get a cup of coffee before we left, thank you. There was just a foul smell around the swimming pool, it might be the still standing water on the lake. I hope it will get sorted soon for our return.
Response from Property: Hello! Thank you for your 5-point praise! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope that Suzhou Rosedale Chunshen Lake Resort Hotel will be the warmest and most unique one in your memory! Come back often!
Anonymous User
Deluxe Lake-view Queen Room
Stayed in Jun 2024
Family
2 reviews
3.2/5
Posted on Oct 14, 2024
Always in this hotel, the western restaurant, the bar are closed. This time swimming pool also closed. Was last time for me to go there.
Response from Property: 您好!感謝您5分的好評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望蘇州珀麗春申湖度假酒店是您回憶裏最温馨最獨特的那個!常回來看看哦!
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Solo travellers
6 reviews
4.5/5
Great
Posted on May 19, 2024
Hotel was nice, but a bit dated. Limited food options nearby.
Response from Property: 尊敬的小主,您好!感謝您如此細緻的評價與讚美,春申湖度假酒店會一直努力為賓客提供更好的住宿環境而不懈努力,希望您常回來看看哦!
Ado70
Standard Room (2 Beds)
Stayed in Jan 2024
Solo travellers
9 reviews
5.0/5
Outstanding
Posted on Feb 14, 2024
Nice environment, good facilities, even upgraded my room!
Response from Property: 尊敬的賓客:您好!感謝您認可我們的服務!我們力求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。蘇州珀麗春申湖度假酒店是一個富有年輕活力的酒店,以簡約的江南風格、温馨體貼的服務向您展示酒店的獨特魅力。您的肯定是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇!
David Herbert
Deluxe Lake-view Queen Room
Stayed in Sep 2022
Couples
8 reviews
4.2/5
Very Good
Posted on Oct 8, 2022
A nice hotel with rooms overlooking a small lake (it takes about an hour to walk around the lake on well-established floating walkways and running paths). The surrounding area is fairly built up, but the suburb seems to be quiet. Breakfasts are included and have a great variety. All of the staff are friendly and helpful (you feel as though they have been especially trained this way). There is a swimming pool (that can be used for relaxation or exercise - it is long enough) but this gets drained on the 31st of August, which is a pity as it looks unsightly when empty.
Response from Property: Dear guests! Thank you for choosing to stay in Suzhou Perli Chunshen Lake Resort and taking the precious time to give detailed feedback! We are very honored to bring you a satisfactory stay. Your praise for the hotel service, environment, catering, etc. has greatly encouraged us. We will continue to work hard to create a better experience for you. We sincerely invite you to stay in Suzhou Perli Chunshen Lake Resort again and look forward to your presence!
Guest User
Discount Standard Room
Stayed in Nov 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 30, 2024
The hotel environment is very good, and the surrounding lake view is beautiful. Next time I stay, I will choose a lake view room to experience it. The service of Xiao Chen at the front desk is very good!
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Kuailexiangpica
Standard Room (2 Beds)
Stayed in Nov 2024
Business travellers
13 reviews
5.0/5
Outstanding
Posted on Dec 28, 2024
The room was very satisfactory. After checking in, I found that there was no hot water from the faucet. Xiao Chen immediately notified the room service staff to check it out, and it was solved quickly. The service efficiency was very fast! Satisfied with the stay!
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Guest User
Discount Standard Room
Stayed in Nov 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
The hotel environment is very good, the room is warm, clean, and the warm breeze is blowing. It is a large old hotel in Huangdai. The front desk girl Xiao Lu is gentle, delicate and considerate. I like staying in your hotel
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Response from Property: 您好!感謝您5分的好評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望蘇州珀麗春申湖度假酒店是您回憶裏最温馨最獨特的那個!常回來看看哦!
Guest User
Discount Standard Room
Stayed in Nov 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Dec 23, 2024
The room was cleaned very well, the environment was nice, the cleaning lady was very enthusiastic and skilled, the front desk lady was also very polite, I was not feeling well when I checked in, and they enthusiastically helped me with takeaway food, the hotel's care and concern made me feel warm inside
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住蘇州珀麗春申湖度假酒店,很高興看到您對我們服務的肯定,分享您的入住體驗,我們會堅持不懈的提升服務質量,真誠的期待您的下一次光臨享受生活,從珀麗春申湖度假酒店開始,祝您生活愉快~~~
Guest User
Discount Standard Room
Stayed in Oct 2024
Business travellers
2 reviews
5.0/5
Outstanding
Posted on Nov 30, 2024
The hotel is very well decorated, you can have a cup of Christmas coffee for 9.9☕️ Emily at the front desk is very nice
Original TextTranslated by Google
Response from Property: 您好!感謝您5分的好評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望蘇州珀麗春申湖度假酒店是您回憶裏最温馨最獨特的那個!常回來看看哦!
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Family
5 reviews
5.0/5
Outstanding
Posted on Nov 17, 2024
When we checked in at the hotel front desk, we were told that the hotel had upgraded our room. The room was spacious, the bed was comfortable, and there was a large balcony with a lake view. The hotel's service was really thoughtful.
Original TextTranslated by Google
Response from Property: 您好!感謝您5分的好評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望蘇州珀麗春申湖度假酒店是您回憶裏最温馨最獨特的那個!常回來看看哦!
Guest User
Deluxe Lake-view Queen Room
Stayed in Jun 2024
Business travellers
27 reviews
1.0/5
Posted on Aug 1, 2024
The hotel looks good, but the room facilities are very old, the room door makes strange noises, there is a strange smell in the room, the bed sheets are damaged, and what's more terrible is that the air conditioning system is poor, 29 degrees! The price is very expensive!
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!非常感謝您一如既往的支持蘇州珀麗春申湖度假酒店並及時提出我們工作中存在的不足,很抱歉沒有給您帶來很好的入住體驗,我們深知無論怎樣的處理方式都無法彌補已經給您造成的影響,酒店管理層對此事非常重視,已經安排相關部門對此問題進行處理,希望您能給我們一次表示歉意的機會。珀麗春申湖度假酒店全體員工期待您的再次光臨,衷心祝願您闔家歡樂,幸福美滿!
Guest User
Deluxe Lake-view Twin Room
Stayed in Jun 2024
Travel with friends
12 reviews
4.6/5
Great
Posted on Aug 2, 2024
The twin beds with lake view are on the second floor. It is better to book a king bed with lake view. The room is quite big, the view is nice, it is good for taking photos, and there is a big mirror. The breakfast is quite satisfactory, and the hygiene of the breakfast is average... The disadvantage is that it is far from the subway station. It is recommended to drive by yourself. The swimming pool is very small and full of children.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您入住蘇州珀麗春申湖度假酒店,很高興看到您對我們服務的肯定,分享您的入住體驗,我們會堅持不懈的提升服務質量,真誠的期待您的下一次光臨享受生活,從珀麗春申湖度假酒店開始,祝您生活愉快~~~
Guest User
Discount Standard Room
Stayed in Dec 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Jan 16, 2025
It was my first time to Xiangcheng District. I didn't have high expectations at first. The Chunshen Lake next to it is indeed beautiful. After checking in, I felt the warmth of home from the moment I stepped into the lobby, especially the front desk lady Emliy Chen. She was enthusiastic and thoughtful. In the evening, I also had hot osmanthus wine dumplings, which doubled the experience. It can be seen that the hotel's service is really attentive. When I come to Xiangcheng in the future, I will lock in the Rosedale Chunshen Lake Resort Hotel
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Guest User
Discount Standard Room
Stayed in Dec 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jan 15, 2025
Nothing more to say, everything is perfect! Emliy Chen from the front office was very enthusiastic. She contacted me early and arranged a room on the same floor for me. She also gave us goodnight desserts. I liked it very much. Thank you for the hospitality during check-in!
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