Way Hostel Madrid Reviews

Generally, the accommodation is very crowded. The check-in efficiency is very good but the room card often does not work, even when the staff help to change the room card. Other good, easy to check out

Location is good as most places of interest (when you google for “must see” in Madrid) are within walking distance. Downside is the noise as it is situated along busy streets and the theatre

Breakfast is good, the Spanish dough sticks are delicious.

Clean and hygienic, recommended

I really like the kitchen. It's convenient, clean, and all the service staff are good.

The room is soundproofed, the bed has a curtain, a small shelf and a USB charging port and socket. The only drawback is that even though the light above the bed is turned off, there is still a weak light source. Locks cost extra.

Convenient transportation, good service from the staff. There are several large supermarkets nearby. The nearest subway station is a three-minute walk. It is within a 20-minute walk to major attractions and the Prado Museum, so I went to the Prado Museum three times. I will stay here again next time.

The hotel is in a good location, walking distance to everything, the staff is very friendly and helpful. Free fried dough sticks are provided in the morning.

We had a complimentary breakfast of cellos and coffee in the morning, and delicious sangria in the evening, which was very nice. I arrived at 7am, but a male staff member kindly told me to take a rest in the common area until check-in. The kitchen and common spaces close at 11pm, which was sad. Luggage storage after check-out was free, but there was a limit until 8pm. The location was very good, it was fun to walk around, and it was a convenient area with a supermarket and local mercado nearby.

The location is very close to the subway station and the pharmacy. The room is large and comfortable. The staff are very nice. The railing on the bed is too stiff and there is no storage space at the head of the bed.

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One of my favourite hostels I have stayed in in Europe. It was clean, beds were lovely, wall plugs at every bed and privacy curtains. They did paella night for only 5€ and delicious tapas night for only 10€!! there was free sangria every day and the staff were so lovely!! Good place to meet people, a nice social hostel but not a crazy party hostel. I highly recommend staying here, me and my friend had a really nice time.

As long as you open the Google Maps software, you will know that this kind of thing has happened to many people: this hotel does not allow changes to the accommodation time. Even though you can check from the website that there are available rooms in September and the price is cheaper, the accommodation rooms are unavailable. I was willing to change my check-in date. Their official website said I could contact you directly to change the date. And there were still four months until check-in, but they said they didn’t have a room! I want to complain about their unfair system! In addition, I would like to complain specifically to the waiter, Lucia Branca. She ignored any of my requests and communicated with me in a very bad tone. I experienced the worst service in Europe! I would never recommend this hotel! Con sólo abrir el software de Google Maps sabrás que a mucha gente le ha pasado este tipo de cosas: este hotel no permite cambios en el horario de alojamiento aunque puedes comprobar en la web que hay habitaciones disponibles en septiembre. y el precio es más barato, las habitaciones de alojamiento no están disponibles. Estaba dispuesto a cambiar mi fecha de check-in. Su sitio web oficial decía que podía comunicarme con usted directamente para cambiar la fecha. ¡Pero dijeron que no tenían habitación! ¡Quiero quejarme de su sistema injusto! Además, me gustaría quejarme específicamente con la camarera Lucia Branca. Ella ignoró cualquiera de mis solicitudes y se comunicó conmigo en muy mal tono. ¡Experimenté el peor servicio en Europa! ¡Nunca recomendaría este hotel!

Great hostel, friendly staff, clean and organised service. Amazing location right in the middle of the city so ideal for exploring - despite this had no problems at all with noise. We were a group of 20 and they had no trouble accommodating us for a very reasonable price.