Tokyu Stay Kyoto Sanjo-Karasuma

Tokyu Stay Kyoto Sanjo-Karasuma Reviews

Tokyu Stay Kyoto Sanjo-Karasuma

Kakimotocho 392, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-8173, JapanView Hotel Details
Tokyu Stay Kyoto Sanjo-Karasuma
Tokyu Stay Kyoto Sanjo-KarasumaTokyu Stay Kyoto Sanjo-KarasumaTokyu Stay Kyoto Sanjo-Karasuma
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Tokyu Stay Kyoto Sanjo-Karasuma Guest Reviews

4.6/5
Great
1062 reviews
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1062)
Positive reviews(1044)
Reviews with photos/video(294)
Easy to get around(214)
Close to metro(134)
Large rooms(101)
Convenient for shopping(53)
Would stay again(40)
Tasty coffee(40)
Tasty food(32)
Negative reviews(18)
Hi there!
Double Room With Washing Machine
Stayed in Jan 2025
Solo travellers
27 reviews
5.0/5
Outstanding
Posted on Feb 22, 2025
Hotel is located near the subway and bus stop. Thus, making travel to places of interest easy. There’s also shopping and food within walking distance from the hotel. Breakfast is not bad considering the price point. Slight variations for breakfast are made daily too.
Response from Property: Dear guest,Thank you for your staying and thank you for your feedback.It`s our pleasure to serve you.We hope you made a good memory in Kyoto.And we are looking forward to your visiting again in the future.Tokyu Stay Kyoto Sanjo-karasuma
Alec Muklewicz 穆子德
Twin Room With Washing Machine
Stayed in Dec 2024
Couples
42 reviews
5.0/5
Outstanding
Posted on Jan 23, 2025
Great for multi-day stay. Great cost effectiveness. Great location. Clean and great amenities. Near metro. Near lots of food options. Would recommend to others.
Response from Property: Dear guest, Thank you for your staying and thank you for your feedback. It`s our pleasure to serve you. We are looking forward to your visiting again in the future. Tokyu Stay Kyoto Sanjo Karasum
POCHENG
Annex Deluxe Twin Room With Washing Machine
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Feb 15, 2025
The hotel is close to Karasuma-oike station. However, if you have a luggage, it is easier to exit by elevator from Exit 5 and cross the road to the hotel. The rooms are clean and comfortable. Space is decent for a family of 3. We also liked that they have a common place at the lobby where we can eat or snack. They also offer coffee, water and other amenities (toothbrush, cotton buds, face wash etc) too.
Response from Property: Thank you for staying Tokyu Stay Kyoto Sanjo Karasuma. We are glad that you liked the hotel. We look forward to seeing you again. Tokyu Stay Kyoto Sanjo Karasuma Front staff M. Nayuki
Wei Jie
Double Room With Washing Machine
Stayed in Oct 2024
Couples
12 reviews
2.5/5
Posted on Nov 27, 2024
Horrible experience at the hotel. besides the bed and frequently used areas, I can see dust on the walls and corners of the room. The 6 nights no cleaning policy is horrible. The only benefit you get is the washing machine. Bathroom has the old mouldy smell. They assigned my room to another person because I checked in late and I got a shocked when I opened the door that there were belongings inside. The staff were running to me to change the keycard. As it was cold there’s only heat function, I had to open the window for cold air. Price is reasonable for such standards but I wouldn’t recommend if you can’t stand too much dust left over by the past tenants.
Response from Property: Thank you for your feedback regarding the inconvenience of the room. We apologize for any inconvenience this may have caused you. We will do our best to satisfy our customers. Tokyu Stay Kyoto Sanjo Karasuma Front staff M. Nayuki
Guest User
Twin Room With Washing Machine
Stayed in Oct 2024
Couples
2 reviews
4.7/5
Amazing
Posted on Nov 8, 2024
This hotel has wonderful costumer services and the employees speak many languages. Right up the street there is a 7/11 store for all your snack run, there are cafe and restaurant within walking distance. The Karasuma-Oike station is literally 3-5 minutes walk. The best part is the traveler’s store that is about a 10 min walk. I been wanting to go there and finally got to visit it. This store has stationary items such as notebooks that can have you record your journey.
Response from Property: Dear guest.Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you for taking the time to write a review of our hotel. Thank you for your kind words of praise. We hope you will stay with us again when you come back to Kyoto. All of our staff look forward to serving you.Tokyu Stay Kyoto Sanjo Karasuma
Guest User
Twin Room With Washing Machine
Stayed in Sep 2024
Couples
3 reviews
4.5/5
Great
Posted on Jan 3, 2025
Bed was super comfy and bigger than most of the other Japan hotels. Good space to open luggage. Provides PJ too. Service was warm and nice from the moment we arrived. Staff not always stationed at the front desk but someone will assist when you ring the bell.
Response from Property: Dear guest.Thank you very much for choosing our hotel. We would also like to take this opportunity to thank you for taking time out of your busy schedule to write this review. We hope you will visit us again when you come back to Kyoto. All of our staff look forward to serving you.Tokyu Stay Kyoto Sanjo Karasuma
Anonymous User
Twin Room With Washing Machine
Stayed in Aug 2024
Solo travellers
12 reviews
4.5/5
Great
Posted on Oct 21, 2024
Great location near subway (2 lines) and only 3 stops from Kyoto station. The view was nice from the 7th floor. Washing machine in the room is a plus. There even is some kind of trousers press in the room. Unfortunately there was no free bed linens change during my 6 day stay. I had to pay for one (not very expensive though). Also the breakfast could be better.
Response from Property: Dear guest, Thank you for your feedback.It`s our pleasure to serve you.We are looking forward to seeing you again.Tokyu Stay Kyoto Sanjo-karasuma
Korkarn
Residential Family Room With Washing Machine
Stayed in Dec 2024
Family
2 reviews
4.2/5
Very Good
Posted on Jan 10, 2025
Good vibes, good breakfast
Response from Property: Dear guest.Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you for taking time out of your busy schedule to write a review of our hotel. We appreciate your compliments about the atmosphere and breakfast. We hope that you will visit our hotel again when you come back to Kyoto. All of our staff look forward to serving you again.Tokyu Stay Kyoto Sanjo Karasuma
Nat Delagoon
Annex Deluxe Twin Room With Washing Machine
Stayed in Jan 2025
Family
11 reviews
3.0/5
Posted on Mar 2, 2025
Good location, great hospitality but the hygiene was so poor that I was looking fwd to checkout day. The bathroom smelled bad all the time. The water in the toilet bowl was so high that it spilled whenever used. I felt disgusted and stressed whenever I used toilet. If you don't mind the hygiene, maybe you will like this place but for me. I prefer another place. Breakfast was too salty. I couldn't find anything not that salty except egg, bread, rice and raw cabbage If you have kidney problem, I recommend you to avoid.
Response from Property: Dear guest,Thank you for your staying and thank you for your feedback.We apologize for all of the inconvenience.We will do our best to do our best to make our hotel be better.We are looking forward to your visiting again in the future.Tokyu Stay Kyoto Sanjo-karasuma
Thomas Rafael
Twin Room With Washing Machine
Stayed in Dec 2024
Solo travellers
15 reviews
4.2/5
Very Good
Posted on Feb 4, 2025
Best location for a fair price in Kyoto. 350 railway station and even bus station is closer. But a walk of 2 km to the city is not bad !
Response from Property: Dear guest,Thank you for your staying and thank you for your feedback.We are happy that you like our location.We are looking forward to your visiting again in the future.Tokyu Stay Kyoto Sanjo-karausma
Shunuan
Annex Residential Double Room With Washing Machine
Stayed in Dec 2024
Couples
3 reviews
5.0/5
Outstanding
Posted on Feb 3, 2025
Location is very convenient. I love the facilities with washing machine. The room is spacious, I enjoyed my stay here!
Response from Property: Dear guest,Thank you for your staying and thank you for your feedback.We are happy that you like our location and facilities.We hope you made a good memory in Kyoto.And we are looking forward to your visiting again in the future.Tokyu Stay Kyoto Sanjo-karasuma
Margaret2025
Residential Family Room With Washing Machine
Stayed in Dec 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jan 24, 2025
The room size was pretty generous for 4 person family. We had two mattresses and two floor mats. We liked the bathroom and facilities such as bar fridge and kettles. We like the breakfast with a range of food to choose from. We are also very happy with the services. The only drawback I would say is that the floor mat is not comfortable.
Response from Property: Dear guest, Thank you for your staying and thank you for your feedback. It`s our pleasure to serve you. We are looking forward to your visiting again in the future. Tokyu Stay Kyoto Sanjo Karasum
Peesa
Annex Comfort Twin Room With Washing Machine
Stayed in Dec 2024
Family
12 reviews
4.7/5
Amazing
Posted on Jan 10, 2025
Excellent hotel, not big, but also not small. Great location. Friendly staff. Good breakfast. Will definitely come back again!
Response from Property: Dear guest.Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you for taking time out of your busy schedule to write a review of our hotel. We are happy to hear that you liked our hotel. We hope you will stay with us again when you come back to Kyoto. All of our staff look forward to serving you again.Tokyu Stay Kyoto Sanjo Karasuma
Rich7677
Twin Room With Washing Machine
Stayed in Jun 2024
Family
10 reviews
5.0/5
Outstanding
Posted on Jul 11, 2024
We had a great experience staying in this hotel.Our room has everything including Microwave and washing machine😍. Nice interior,comfortable beds and all the staff are very polite and kind. We had the best breakfast eveyday!! Both japanese and western food are available. I booked 3 hotels during our Japan trip and Tokyu Stay Karasuma is no.1.😁
Response from Property: Dear guest, it`s our pleasure to serve you. We are looking forward to your coming again. Tokyu Stay Kyoto Sanjo-karasuma
Guest User
Double Room With Washing Machine
Stayed in Nov 2024
Couples
1 reviews
4.5/5
Great
Posted on Jan 5, 2025
The hotel is clean and the staffs are good service. For location, there is some walking distance between the hotel and the metro station.
Response from Property: Dear guest.Thank you very much for your stay at our hotel. We would also like to take this opportunity to thank you for taking the time to write a review. We hope you will choose our hotel again when you visit Kyoto. Our staff look forward to serving you.Tokyu Stay Kyoto Sanjo Karasuma