〒604-0831 Kyoto, Nakagyo Ward, Matsuyacho, 58, Nakagyo Ward, Kyoto City, Kyoto Prefecture, 604-0831, JapanView Hotel Details
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Tomoya Residence Hotel Kyoto Guest Reviews
4.8/5
Amazing
27 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.7
Cleanliness4.8
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All reviews(27)
Positive reviews(27)
Reviews with photos/video(5)
Awesome stay(8)
Awesome rooms(5)
Great service(5)
Guest User
Stayed in Aug 2023
Family
32 reviews
5.0/5
Outstanding
Posted on Aug 28, 2023
It’s so clean with all u need amenities! Staff are so friendly! Even tho there are still cons like location and u have to give back the key to front desk every time u going outside, but I will still rate it 5/5
Guest User
Deluxe Twin Room with Living Area
Stayed in Oct 2024
Family
3 reviews
5.0/5
Outstanding
Posted on Oct 6, 2024
Very good hotel, recommended. Good location, many delicious restaurants nearby, large rooms, and excellent service
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Guest User
Deluxe Twin Room with Living Area
Stayed in May 2024
Solo travellers
5 reviews
5.0/5
Outstanding
Posted on Jul 15, 2024
The room is very good and very quiet! The price is also very good. The room is quite large. I was very happy to stay there twice. There is a restaurant in the wine house opposite the hotel which is also very good.
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Shenghuahuahuasheng
Double Bed Suite Garden View 1F[Luxury][Double Room][Non-Smoking][Garden View]
Stayed in Nov 2023
Family
26 reviews
5.0/5
Outstanding
Posted on Dec 20, 2023
The hotel is hidden in a quiet and leisurely living area, a few minutes' walk from the subway station. The location is very convenient, not far from the most prosperous commercial street. The room is quite large in Japan, very clean, has everything you need, and even has its own washing machine and dryer. I asked the front desk to help book dinner for three nights. They are all within a 10-minute walk of the hotel and the price/performance ratio is very good. Overall, it is a hotel that I will consider staying at again next time.
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TTtangtang
Deluxe Twin Room with Living Area
Stayed in Jun 2024
Couples
21 reviews
5.0/5
Outstanding
Posted on Jun 18, 2024
Convenient transportation, comfortable and clean rooms, and good service.
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Nuonuokafei
Deluxe Twin Room with Living Area
Stayed in Sep 2023
Solo travellers
135 reviews
4.0/5
Very Good
Posted on Sep 3, 2023
This is a boutique B&B with only a few rooms. It is located in a residential area with a one-way street, so there are no taxis at the door. You have to walk to the main road. Taxis will not know that this hotel has no lunge. There is only one waiter on duty and no service at all. I live in a long and narrow area. The false window on the front of the room type opens to the side and smells of oil smoke from the next building. The decoration is exquisite and very new. The best reviews. There is no odor. The bathroom is very good and the towels are soft. The hair dryer is 200 yuan. The wind is too small and the long hair is too broken. The Western breakfast is sent to the room but the quality is It is extremely ordinary. No matter how good the reviews of this type of hotel are, I will not choose Okura in the off-season. It is 37 square meters. At this price, the service is respectful and the facilities are complete. How can a small store like this compare?
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Guest User
Stayed in Jul 2023
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 3, 2023
I stayed in a very good hotel in Kyoto. The overall hotel is not big. There are 4 rooms on the first floor, separate bathroom, separate shower room, washing machine and dryer. The family experience is very comfortable. The location of the hotel is relatively quiet. But it is very convenient to walk 10 minutes from the surrounding Nishiki Market and Daimaru. I recommend this hotel
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Kinyou
Double Bed Suite Garden View 1F[Luxury][Double Room][Non-Smoking][Garden View]
Stayed in Jul 2023
Travel with friends
14 reviews
5.0/5
Outstanding
Posted on Aug 5, 2023
Facilities: very very complete
Hygiene: very clean
Environment: very good, the location is also very good, the neighborhood is very quiet
service: very attentive
When checking out, the staff sent us out, accompanied us to take a taxi, helped us with our luggage, and bowed to send us away. I was very touched.
The accommodation experience is also very good, the room is very big. If I come to Kyoto next time, I will choose here again.
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sunny_sun~
Stayed in Nov 2023
Business travellers
53 reviews
5.0/5
Outstanding
Posted on Dec 16, 2023
Very comfortable hotel.
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Maotuo
Deluxe Twin Room with Living Area
Stayed in Jun 2023
Couples
7 reviews
5.0/5
Outstanding
Posted on Jun 25, 2023
big and nice
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rachelhua
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 2, 2024
That’s a great addition. Here’s the full review with your new sentence integrated: My mom and I visited Kyoto during hanami season in April. We stayed here for one night, and the suite we booked was perfect for its value, even during high season. This is my sixth visit to Japan and approximately tenth hotel, and I can confidently say this was the very best in terms of value and service. However, what is even more commendable is the level of service offered here. For instance, my mom and I were trying to navigate our way back to Osaka late at night, hours after we had checked out. The kind gentlemen at the front desk could not have been more helpful, assisting us in selecting the best train and providing detailed instructions to reach the appropriate station. They were patient and caring, embodying the absolute best of the world-renowned Japanese standard of service. We cannot wait to return on our next visit to Kyoto.
Response from Property: Dear rachelhua Thank you so much for posting warm and positive comment for us on Tripadvisor. It is our pleasure that you had a great and comfortable time with us. We would definitely share this with all of our staff and keep making effort to provide good service. We look forward to welcoming you again in this beautiful and traditional city. Thank you. Yours sincerely, Front Desk Team
115nicol_sm
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 14, 2024
This was a FABULOUS stay, down to the detail. Arrival, room, service, cleanliness, staff and location. We had a room on the 4th floor which was very spacious and comfy. Perfect temperature, lovely bedding and linens, the lighting, bath and bathroom were all of the utmost simple and elegant standard. The staff was very helpful thanks to the services provided by Nishkawa, Hori, Ruri and Hirota. They helped us get around Kyoto, arranged for our baggage delivery to our next hotel and even helped arrange for a 24 hour laundry service since their pickup time had already passed. The anteroom also had a lovely couch and makeup dresser (boudoir) which my girlfriend used and liked a lot. All around 10/10, highly recommended. If I were to come back to Kyoto I wouldn’t doubt staying here again!
Response from Property: Dear Mr./Ms.115nicol_sm Thank you so much for your positive & warm comment to us. We are so glad that your preference met our hotel and it is also our pleasure to have compliments to our staff. We inform your warm comment of all of our staff. We will keep making effort to provide good service. Thank you. Yours sincerely, Tomoya Residence Hotel Kyoto, Japan
clarencepan
Stayed in Jun 2023
Other
5.0/5
Outstanding
Posted on Jun 30, 2023
We recently stayed for four nights in the Tomoya Residence Hotel in Kyoto. We found the accommodation and the friendly and attentive staff were fantastic and just what we were hoping for when we booked. The Tomoya Residence is well situated in a nice part of Kyoto, surrounded by countless restaurants and cafes. It is also nearny to public transport and major attractions including the Nijō Castle and the International Manga Museum. After staying in hotels for a couple of weeks beforehand it was very handy to have our own self contained laundry within our two bedroom Executive Apartment. It was great to have a bit of space to relax and get prepared for our next adventure. Thank you to Tomoya Residence Hotel for a wonderful stay and an excellent base to explore Kyoto from.
Response from Property: Dear Mr./Ms. Late4Dinner, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your positive comment. We are glad to hear that you had a good time at our property. Thank you for your compliments to our staff. It is our honor to be able to help during your stay. We will keep making effort to provide good service. Our location is in the residential area of Kyoto where is very safe and quiet in the evening. But on the other hand, there are many nice restaurants around our accommodation. These restaurants include Michelin star-rated restaurants, local restaurants in Kyoto. Your review was a pleasure to read and it is always great to know that we have met all your expectations. This truly motivated us to do our best for the guests, each day. Thank you so much for taking all the time and trouble for this feedback. Please be assure that it will be reflected to our manager in order to make your stay an even more enjoyable one for your next visit near the future. With gratitude,
farawaymum
Stayed in Nov 2023
Couples
5.0/5
Outstanding
Posted on Nov 8, 2023
We had a beautiful one bedroom suite on the ground floor overlooking a courtyard (Room 101) , so much space, own laundry , separate bedroom, separate toilet, big lounge area for relaxing with a kitchenette. Enormous amount of space by Japanese standards.This is a modern and spotless boutique hotel nestled in the narrow back streets of Kyoto.The staff were all attentive, we interacted with them more than in a normal hotel as you have to hand over your room key when going out for the day.A nostalgic touch ! A beautifully curated tray was delivered into the room for breakfast every morning at the requested time. This was included in our room rate. Less than 10 minutes walk to 2 different stations, bus is a good option with some research and preplanning. Part of the adventure was dinner each night in one of the myriad of tiny restaurants hidden in this area (and the quirky bars).Sake bars, wine bars, beer only bars one full of vermouths from around the world, most places with only a few seats. I was captivated by how it all works as a business model as there was only one sitting in the restaurants and we never felt rushed.A few language barriers but every meal was wonderful ,and very reasonable prices by Aussie standards.Absolutely no tipping anywhere including bars.
Response from Property: Dear farawaymum, Warmest greetings from Tomoya Residence Hotel Kyoto. Thank you very much for staying with us and for your positive comment. We are glad to hear that you had a good time at our property. We appreciate your kindness and gentleness very much. We would definitely share this with all of our staff and keep making effort to provide good service. We sincerely appreciate your comment again and look forward to having you here again. Best regards, Front desk team
Guest User
Stayed in Mar 2023
Family
5.0/5
Outstanding
Posted on Mar 15, 2023
We absolutely love this boutique hotel/apartment. Not only that it is conveniently located to near subway station, tourist attractions and nice restaurants, this hotel is clean, rooms are spacious and cleverly designed, wifi is fast and have double basins in the bathroom (very important for people travelling with family). And most important of all, staffs are so friendly, polite and their willingness to assist ensure our stay in Kyoto is enjoyable and memorable. Highly recommended to all our fellow travellers.
Response from Property: Dear FuzzyWilfred, Warm greetings from Tomoya Residence Hotel. First, do let us extend our deepest gratitude to you for visiting our hotel. We are privileged to have you to write a review for us. We strive to ensure that all guests will have a memorable stay during their trip and we really do hope that we managed to make your day extraordinary and special. Once again, thank you for your patronage and recognition of our value. Your review was a pleasure to read and it is always great to know that we have met all your expectations. This truly motivated us to do our best for the guests, each day. Once again, thank you for your last visit and we do hope that the next one will be very soon. With sincere thanks, Front desk team.