Best Western London Ilford Hotel Reviews

I would avoid this place. Strange crew and dodgy travelers. They also charge some extra pounds for breakfast. Very, very, very poor experience. On top of that wi-fi was not working at all.

Really nice place Recommend

It was close to the station, and there were supermarkets and shopping malls nearby, which was convenient. The room is cleaned every day, but the walls are thin, so I often woke up from the cleaning noise of the next room or the knocking of the cleaning staff.

The service is very good, very patient with our poor language communication people, the breakfast is ok, the room is clean, although a little small. Compared with central London, it is much cheaper, and it is more convenient to take the subway to do errands.

I arrived at the reception of Best Western Hotel on Argyle Road to require one room for one night which was quickly followed through in their system on the condition that I paid £ 100 deposit which would then be transmitted onto my account within 4 to 5 working days. I really believe, as they told that this was the Hotel's procedure that returning the deposit would never be a problem. Yesterday, I finally checked whether they had transmitted the amount concerned, I was yet surprised about their behaviour. Even more so, when I passed by there to collect the money, I was not given any sorry that we haven't yet only questions. I told them the date of checking in and they behaved puzzled. One staff member even threatened to call the police on me whilst I am demanding my right to have my deposit paid back.

Close to all amenities with easy access to local transport options, with the under ground less than a 2 minute walk away of the hotel. There are also plenty of food options catering for all types of dietary requirements. A shopping center is also in close proximity.

I stayed at this hotel after I found out that my reservation for the Greater London Hotel was cancelled. I stayed in the executive suite 2 and everything went fine. I had breakfast in the Greater London Hotel which was very good. Staff at both hotels were friendly and helpful.

First of All we booked the Best Western Greater London and about 6 weeks before our vacation we got an information that our stay would be in Best Western Ilford Hotel. We also booked our rooms (double and twin) with hot breakfast included. After arrival at the hotel we got two quad rooms in the external back of the hotel, which was ok and no problem for us. The rooms were ok, it ist good London standard but newer ever compared to german standard with 4 Stars, as it is described. The rooms were quite big an the were cleaned every day. The really negative thing were the "Grab&Go Breakfast bags", which can't bei described as a breakfast. After Stalking to the manager we were invite to get breakfast in the Greater London Hotel, what was a really good solution.

Location is good, near the shops, bus stops nearby and a tube station minutes away. Check-in was a bit spotty: I had asked for early check-in and was told there would be no problem, but that didn't work out as planned. Still, did get a room a little early. My room was a bit cramped (although OK by London standards I guess). Quite clean, heating was fine, had some storage space, lighting OK. Nice big windows (street level). Medium sized flat-screen on the wall, and wifi worked fine. The shower seemed a little low quality difficult to get the water temperature to stay even & shower head holder was broken. Breakfast was varied and not bad at all. Overall - good VFM - a decent hotel with easy access to central London.

I was in the summer, already at Best Western but in another house, which was very good, this time we were in the main building .... I took this room because of the breakfast offered, if I had known, since a breakfast room is described that there are only grab bags , how can you give air travelers (no knife or fork allowed in your luggage) a yoghurt, a croissant with butter, egg and jam, that's breakfast (where was the hot breakfast offered?) without cutlery, how should you the food? then the room if you're not on vacation before 9 a.m. leave a lottery game is whether it's cleaned because you can't eat in the room if it's not vacuumed because there's no table to eat, on Christmas day only the grab bag wanted to try to have breakfast we were thrown out of the room because of cleaning...a trail of ants on the wall...from the size of the room single room with double bed?.Every day you have to have your room card rewritten at the reception. I've been with Booking for years but I've never come across anything like that, many thanks for a very bad holiday to Best Western..never again in the best western

Excellent place to stay, prices are very good the rooms are very clean and we'll equipped. The staff on the desk can't do enough for you, I will most certainly return when working in the area and definitely recommend to my colleagues.

Well, where can I begin? Booked a weekend stay at Best Western Ilford, as it was close to a friends 50th birthday on the Saturday night in November. We trained down to avoid the hassle of driving, and headed out to the hotel from central London. Opening the door to our room we were rather shocked. It seemed we had been placed in a room with a double mattresses on the floor (!) and a skylight for only daylight. The velux skylight didn’t want to open and had a mouldy paper shade over it which didn’t move either. The bathroom was a mess and no where near what I expected for £135 for two nights. We immediately realised this was not the place to stay and booked in to the local Travelodge (clean, and reasonable) and duly left. Following my complaint to Best Western Ilford, I was not offered full refund of the £135, but they suggested 50% was suitable. Six weeks later I have had nothing. Can’t really say much more but I would seriously look elsewhere if you want a stay in Ilford! The Travelodge is quite good 👍

I was very impressed. The staff were very welcoming and helpful. They were all dressed smartly. The presentation of the hotel was clean and modern. I had a very comfortable stay and will definitely use Best Western again

We were very impressed from the minute we arrived we were given a warm welcome. The room was very clean and the bed really comfortable. Bathroom was great and the shower good and powerful. Everything looked newly decorated. A really good example of a Best Western Hotels. Staff to be proud off, great location, good value and the best staff. Would recommend.