Hotels in Acheng business district, Harbin

There were two staff members at the counter at the same time, whether it was the late check-in shift or the early check-out shift. They were all very smiling, friendly, and polite. Besides candy, they also provided free glasses wipes. They also offered me tea when I checked in and asked if I wanted water to go when I checked out. There was an aromatherapy device in the room, but I didn't smell anything when I turned it on. However, the room was spacious and looked clean. The counter service was also good. There was a food delivery robot when I ordered takeout. There were many restaurants within walking distance, and the lobby looked very comfortable.

The environment is very good. fair price and good service. very satisfied

It's really good, it's great. It's great to be able to stay in an executive suite at such a cheap price. A suite. Five-star service, five-star quality. Great, great, great. Like, like!

The room was clean and tidy, the bedding was comfortable and sleepy, the facilities were complete and easy to use, the front desk service was warm and thoughtful, the location was convenient and easy to find, the parking was very convenient, the breakfast was complete, the price was very high, and I would choose to stay next time!

Highly recommended! I'd especially like to commend the front desk staff – they were incredibly kind and had an excellent attitude, never showing any impatience. We brought our child to enjoy the hot springs, spent the whole day playing, and then it was so convenient to return to a clean room to rest.

The room was very satisfied. There was a full-length mirror when I came in. Clean and well equipped. The front desk was very good. I had something to communicate and try to solve it. It would not be unsafe to live alone. I like it.

服務態度極差 我原本的訂單是10月28日到11月3日 因為剛下飛機加上坐車到酒店已經過了半夜12點了 所以我在路上就把攜程上10月28日的訂單取消了 改成10月29到11月3日（退款180.28元） 而且29日凌晨我在酒店前台也成功辦理了入住（酒店人員並沒有提出疑問） 次日10月30日 我還在睡夢中酒店前台就用客房電話打給我説我的訂單有疑問 少付了一天的房費（態度較差） 30日晚上 我就去問具體什麼情況 酒店前台1並不知道這個情況 就叫了酒店前台2 酒店前台2 説29日凌晨（到29日六點前）的房費應該算是28日 如果在前台付的話比在App上貴12塊錢（192.28元） 讓我問問攜程的客服看看能不能修改回來 諮詢過後發現並不能 酒店前台2就給酒店經理打電話（電話擴音） 店經理（態度極其惡劣！極其惡劣！！極其惡劣！！！）“那個訂單我知道 ，那個人就有問題，那個客人理解就有問題，……”後續那個酒店前台2打斷了她説話 她就沒在吱聲 我就在旁邊 我全程就一直都在一旁準備微信的付款碼 我一直都在配合 我就想問一下 在顧客不知情的情況下取消的訂單 這個問題需要你們冷嘲熱諷嗎？ 我理想L7都開的起，我差你12塊錢？ 顧客是上帝 我也沒裝大爺啊 我也沒有刁難 我也沒提各種各樣難為人的要求 而且我全程一句廢話沒説 你們酒店説我差一天房錢 我直接就準備好付款碼了 本來是奔着漢庭這個品牌來的 你放心我以後再也不會來了 難到總部就從來不聞不問？ 也不做調研,下來轉一轉看一看？就放任不管？知道什麼是顧客滿意率麼？如果長此以往我看也離關門不遠了_

The room is kind of small. Small loft, other facilities and sanitation are OK, and the environment is OK Facilities: Human talent is like water in a sponge. Without external squeezing, it will never flow out. Only the sponge that flows out can absorb new sources.

I must praise the service at this hotel! When we checked in with our child, the front desk proactively provided children's slippers and toiletries, which was incredibly thoughtful. The room facilities were new, the air conditioning cooled down quickly, the Wi-Fi signal was strong, and even the charging sockets were conveniently located. The housekeeping staff meticulously cleaned the room every day, even wiping the corners of the bathroom spotless, and the towels had a light, pleasant fragrance, making us feel very comfortable. They even helped us store our luggage when we checked out. The entire experience was very comfortable, and it's a treasure of a hotel I would definitely stay at again!

The front desk staff were incredibly warm and attentive, making the check-in process efficient and seamless. The hotel boasts well-appointed facilities and a prime location with excellent transport links, plus a fantastic array of dining, entertainment, and shopping options right on its doorstep. Overall, my stay here was absolutely fantastic, and I wholeheartedly recommend it!