Shangri-La Fuzhou

Shangri-La Fuzhou Reviews

Shangri-La Fuzhou

No.9 South Xinquan Road, Gulou District, Fuzhou, Fujian, 350005, ChinaView Hotel Details
Shangri-La Fuzhou
Shangri-La FuzhouShangri-La FuzhouShangri-La Fuzhou
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Shangri-La Fuzhou Guest Reviews

4.7/5
Outstanding
5863 reviews
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(5863)
Positive reviews(5727)
Reviews with photos/video(1557)
Delicious breakfast(488)
Easy to get around(436)
Friendly front desk staff(251)
Luxurious(96)
Located in the city centre(87)
Great swimming pool(55)
Luggage delivery service(32)
Excellent afternoon tea(28)
Negative reviews(136)
Swee Lai
Deluxe 2-bed Room
Stayed in Oct 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Oct 16, 2024
Good experience with shopping center beside but close too early for pathway access
Response from Property: Dear Guest,Thank you for deciding to stay at Shangri-La Hotel, Fuzhou. We are glad to hear that you have thoroughly enjoyed your time here and your kind words on our breakfast buffet, friendly and helpful service, and convenient location is most valuable. It was indeed our pleasure to have you here and we sure hope to see you again in a near future. Sincerely,Eric MommejacGeneral Manager
MILTONWEE
Deluxe King Room
Stayed in Jul 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Jul 29, 2024
As to be expected of the Shangri-La Hotel, the level of Cleanliness, Service & Amenities are excellent. It is also quite centrally located in Fuzhou. In fact we are so confident & happy with the Shangri-La that we’ve already booked a room for when we spend our last day in Fuzhou, before returning to Singapore
Response from Property: Dear Guest: Thank you for staying with us and for leaving your valuable review. We are happy to hear about your positive visit and great experience. Thank you for the compliments and recommendations. We wish to welcome you to Shangri-La Hotel, Fuzhou in the near future.Sincerely,Eric MommejacGeneral Manager
Jason
Horizon Deluxe Queen Room-Two Beds
Stayed in Sep 2024
Business travellers
27 reviews
4.5/5
Great
Posted on Oct 31, 2024
It’s an old hotel, service and cleanliness good, but there’s an old smell.
Response from Property: Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eric MommejacGeneral Manager
Happy Jacob
Deluxe King Room
Stayed in Dec 2023
Couples
8 reviews
4.0/5
Very Good
Posted on Dec 21, 2023
Amazing service, amazing location and amazing views. I can't wait to come back when the new hotel is built. However, since the new hotel is being built they do not seem to be spending much on maintaining the existing hotel and it shows. Was a little dirty and a bit dated.
Bantig
Deluxe King Room
Stayed in Oct 2024
Business travellers
7 reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
Nice hotel with amazing breakfast and very helpful personnel.
Response from Property: Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eric MommejacGeneral Manager
Guest User
Deluxe King Room
Stayed in Jun 2024
Couples
4 reviews
4.2/5
Very Good
Posted on Jun 8, 2024
前台的Ricky is very helpful in solving my problems with my Golden Circle account. In the evening, 甜湯 is offered for free, that surprised me. Great experience!
Guest User
Deluxe King Room
Stayed in Sep 2024
Family
7 reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
Very nice location, convenience. Breakfast is the best!
Response from Property: Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eric MommejacGeneral Manager
Guest User
Deluxe 2-bed Room
Stayed in Jul 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Jul 26, 2024
Vicky is a very nice vip host, superb service, very convent location
WeiweiSG
Deluxe King Room
Stayed in Apr 2024
Couples
1 reviews
5.0/5
Outstanding
Posted on Apr 10, 2024
First time in China and we couldn't have been happier with the hotel. Safe, comfortable and location was in between everything. Staff were friendly and happy to help in planning trips and advice. Thanks to Vicky and Chris for showing us Fujian hospitality! Gym was spacious with a comfortable changing room, didn't use the pool but it looked good from the outside. Breakfast quality was decent but the Chinese food from the streets opposite was much better. Overall, highly recommended to stay here.
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eric MommejacGeneral Manager
Ming Wei
Deluxe 2-bed Room
Stayed in Feb 2024
Business travellers
1 reviews
5.0/5
Outstanding
Posted on Feb 28, 2024
Jack Lin and Kris are the very helpful staffs t who helped myself with finding my wallet when it was lost during my transferring the vehicle because i had long journey and the local transportation was somewhat foreign to me in the dark evening. This is incredible to me as a wallet withheld only bills to count a dozen but no ids within, then how should they to reclaim it back is really a credit. In addition the clerks who served at the counter Ms Xu, Zhan, Lin did a lot of helping hands to me are worth to mention in the first place. In addition, what i really want to address is if you are ready an old-school taster can recall still the elegant class of the fine artistic furniture and its amenities of handicrafts this is a suggestion of mine for a coming. A thick carpet paved doorway, a marble finished bathroom, bedroom decorated with carefully designed lighting, of these amenities were those included in all i was served for a night stay. As you can see, from a wallet missing to its return, from a dedication of suite design to the welcoming snacks, and after a long flight journey done i took my newly purchased shoes off and thus i found an immediately medical aids should be required so i asked the possibility for staffs’ service. They can even heal my heel’s hurt. These are all the service they charged no money but really worths travels’ money for the stay. Thus, I appreciated and recommend only to those appreciated the real amenities of classic hotel’s admirers.
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Eric Mommejac General Manager
Raden
Deluxe King Room
Stayed in Mar 2024
Business travellers
6 reviews
4.0/5
Very Good
Posted on Mar 20, 2024
Rather standard quality hotel for business travel. The furnishing is a bit outdated.
Response from Property: Dear Guest: We are delighted that you have chosen to stay at Shangri-La Hotel, Fuzhou. Thank you very much for sharing your experience and leaving your review. It makes us very pleased to hear that you had an excellent stay with us. Your compliments about our service, restaurants and breakfast are highly appreciated and your recommendations mean a lot to us. We wish to have the opportunity to welcome you back again soon.Sincerely,Eric MommejacGeneral Manager
Anonymous User
Deluxe King Room
Stayed in Oct 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
Beautiful hotel and friendly staff.
Response from Property: Dear Guest,thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Eric MommejacGeneral Manager
Anonymous User
Deluxe King Room
Stayed in Oct 2023
Travel with friends
13 reviews
5.0/5
Outstanding
Posted on Oct 29, 2023
Una and nathan good 设施:good 卫生:good
Liliaxiaojie
Deluxe King Room
Stayed in Nov 2023
Other
15 reviews
5.0/5
Outstanding
Posted on Nov 27, 2023
Kris and besty so good
Dong
Deluxe King Room
Stayed in Jul 2023
Family
5 reviews
4.7/5
Amazing
Posted on Jul 20, 2023
Vicky主管是个不错的小伙子,及时细心。always ready to help you The bedding is top among all brand hotels. Will stay there like always..