To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.3
Service4.6
Cleanliness4.7
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All reviews(49)
Positive reviews(48)
Reviews with photos/video(32)
Friendly owner(30)
Awesome stay(20)
Tasty dinner(14)
Relaxing hot springs(12)
Awesome rooms(10)
Loved the view(8)
Great location(7)
Negative reviews(1)
Jin Wei
Stayed in Sep 2023
Family
4 reviews
5.0/5
Outstanding
Posted on Nov 11, 2023
Super friendly staff and owner, offering great service Gave my little girl gifts on arrival and during meal times which made her day.. Simple and nice public onsen which felt almost private during our stay there.
Anonymous User
Stayed in Jan 2023
Family
10 reviews
4.7/5
Amazing
Posted on Jan 30, 2023
Friendly staff with professional service mind. Even though we stayed in Lake view room, but still can see Fujisan view.
風之森
Stayed in Aug 2023
Family
4 reviews
4.2/5
Very Good
Posted on Aug 11, 2023
A very nice stay, staff are all friendly and helpful, food is good as well👍🏻👍🏻👍🏻👍🏻
Guest User
Stayed in Feb 2023
Couples
1 reviews
4.7/5
Amazing
Posted on Feb 14, 2023
Food was great, like the vibe there. Service was great as well.
Guest User
Stayed in Oct 2022
Family
1 reviews
5.0/5
Outstanding
Posted on Oct 27, 2022
Good Service👍🏻 Nicely people 👍🏻My daughter has great gifts 🎁
PeterHo
Stayed in Aug 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
Very good
Guest User
Stayed in Apr 2023
Family
2 reviews
5.0/5
Outstanding
Posted on Apr 11, 2023
Best view of Mt. Fuji
Ms YVONNE WONG
Stayed in Nov 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Nov 7, 2024
The service attitude of the staff in this hotel is first-rate. They are all young and energetic. Every staff member is very attentive to guests. This hotel is great value for money. The dinner and breakfast are very delicious. I will stay in this hotel next time I go there.
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Guest User
Stayed in Oct 2024
Family
5 reviews
2.7/5
Posted on Oct 27, 2024
The service of the hotel staff is good and they maintain the usual Japanese style.
But the equipment is slightly outdated. The room given to us must have been unused for a long time. It smells bad and the ventilation is not very good.
Except for the first meal, which was very delicious, the other two breakfasts and one dinner were a bit unpalatable (mainly because they were very fishy. They should have been prepared by the central kitchen and then delivered, not made on site)
The final criticism is that even though we had locked the door, we were able to go into our room to make the bed during dinner. This made people feel very unsafe. In addition, the sound insulation was not very good.
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Zhenchengchi
Japanese-Style Twin Room With Mt.Fuji View With Lake View Bathroom
Stayed in Oct 2024
Family
1 reviews
4.7/5
Amazing
Posted on Oct 9, 2024
We booked dinner and breakfast, which was very Japanese, but we were not used to it. The service was very good, there was Chinese service, there was a shuttle bus, the room was very good, I could see Mount Fuji, and the hot springs were very nice
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6/8
Yannis_0620
Stayed in Sep 2024
Travel with friends
5 reviews
4.7/5
Amazing
Posted on Oct 2, 2024
A very cost-effective hot spring hotel! ! This book is perfect for traveling with friends! The service is super good! The transportation is convenient, the nearby attractions are very close, and the hotel has a car to pick you up! The kaiseki meal for dinner is also good! ! Choose a time to soak in the hot spring when there are fewer people, so you can enjoy the hot spring while admiring the beautiful scenery of Mount Fuji🗻! Overall, worth it!
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Guest User
Stayed in Aug 2024
Travel with friends
14 reviews
5.0/5
Outstanding
Posted on Sep 7, 2024
While parking, the staff came out to receive and push our luggage, and took the initiative to help us clean and blow dry our dirty shoes after walking on Mount Fuji. The room and bathhouse can see Mount Fuji. Ladies have gifts to receive. There are refreshments served when you enter the room. The tea bags are very good. Dinner breakfast was beautiful and delicious, with plum wine. Every employee had a good smile. Check out Everyone has a small gift. Will stay again next time
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Tak Hei
Stayed in Jun 2024
Family
3 reviews
4.7/5
Amazing
Posted on Sep 23, 2024
The hotel breakfast and dinner were rich and delicious, the restaurant overlooked Mount Fuji, but it was raining on the day of our stay so we couldn't see it! After parking, there were hotel staff to help carry luggage, and children were given small gifts, which was very courteous.
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Анастасия
Stayed in Aug 2024
Couples
5 reviews
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel was very impressive. The room is laconic with a beautiful view of the lake. The service is very homely.