Pullman Changshu Leeman

Pullman Changshu Leeman Reviews

Pullman Changshu Leeman

No. 9 Wangjiang Avenue, Changshu, Jiangsu, 215512, ChinaView Hotel Details
Pullman Changshu Leeman
Pullman Changshu LeemanPullman Changshu LeemanPullman Changshu Leeman
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Pullman Changshu Leeman Guest Reviews

4.7/5
Outstanding
1694 reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1694)
Positive reviews(1680)
Reviews with photos/video(290)
Perfect for kids(80)
Tasty food(61)
Friendly front desk staff(56)
Great swimming pool(38)
Has play area for children(24)
Family activities available(24)
Negative reviews(14)
Jason Mark
Superior Double Room
Stayed in Jul 2024
Couples
53 reviews
4.5/5
Great
Posted on Sep 2, 2024
The location was exactly where we needed to be, the hotel is a great hotel and the staff were very helpful, rooms are big, clean and very comfortable, would definitely stay again.
Response from Property: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Candice Hong Guest Experience Director
Anonymous User
Superior Rooms
Stayed in May 2023
Solo travellers
27 reviews
4.7/5
Amazing
Posted on Jun 19, 2023
Very good service, tasty food, comfortable bed. At first I booked for 2 nights then had to add 1 more night cause was feeling like home😊
Response from Property: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Happy Dragon Boat Festival ! Candice Hong Guest Experience Director
Roy
Superior Double Room
Stayed in Apr 2024
Business travellers
32 reviews
4.5/5
Great
Posted on May 13, 2024
Air conditioning is not adjustable, feels a bit hot
Response from Property: Dear guest, thank you for taking the time to give us a detailed feedback on your recent stay with us. I do sincerely apologize for the AC is not working properly. I have already shared your comments with the engineering team and have taken immediate measures for improvements. Very much appreciate your feedback and do sincerely look forward to welcoming you back to our hotel in the not too distant future. Candice Hong Guest Experience Director
Ronan A.
Superior Double Room
Stayed in Oct 2023
Business travellers
71 reviews
5.0/5
Outstanding
Posted on Nov 17, 2023
Nice comfortable room, conveniently located if you have a business there, great view, friendly staff
Response from Property: Dear guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon. Candice Hong Guest Experience Director
Guest User
Superior Double Room
Stayed in Sep 2023
Family
2 reviews
5.0/5
Outstanding
Posted on Oct 29, 2023
Once entering the Hotel the Greeting was excellent from the hotel team. At reception the ladies and gentlemen made us feel totally welcome and were very courteous. Checking in was very efficient and it only took a few minutes to complete the whole process. In the evening we decide to go to the hotel bar to play pool and relax ourselves before the marathon, we were guided to the hotel bar directly by hotel staff that again was extremely polite and helpful, entering the bar the bar tender took our order within a few minutes. again was very polite. The room on the executive floor was to a medium size and very clean. Note: Executive Lounge was not available due to maintenance, this was not an issue and look forward to using the Executive Lounge again. Note: Television could do with updating but would not be a concern for us to stop at the hotel again just a slight comment. Also milk was brought to our room without be asked again showing clearly customer care. Breakfast was presented well and also some variety, restaurant staff were also very helpful. Checkout was also efficient. In a few words Excellent Hospitality from the entire Team, will be coming back and also would have no hesitation in recommending the Hotel to my colleagues and friends.
Response from Property: Dear guest, it feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day ! Candice Hong Guest Experience Director
Viquez
Superior Double Room
Stayed in Feb 2024
Family
24 reviews
4.7/5
Amazing
Posted on Jun 1, 2024
My children enjoyed the swimming pool and breakfast!
Response from Property: Dear guest, it feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day! Candice Hong Guest Experience Director
Kirilov
Superior Double Room
Stayed in Aug 2023
Business travellers
27 reviews
5.0/5
Outstanding
Posted on Oct 20, 2023
really good hotel, located in nice area and very close to the industrial zone CEDZ
Response from Property: Dear guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon . Candice Hong Guest Experience Director
Guest User
Superior Double Room
Stayed in Sep 2022
Couples
1 reviews
5.0/5
Outstanding
Posted on Oct 14, 2022
On top of a the clean, large and amenable rooms. The breakfast buffet was the best I’ve had in China. The service and staff attentiveness were top notch from start to finish. Changshu Pullman is my first choice anytime I’m in the area.
Response from Property: Thank you for your recent stay at Pullman Changshu Leeman. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Candice Hong Guest Experience Director
RKhaos888
Superior Double Room
Stayed in May 2023
Couples
9 reviews
5.0/5
Outstanding
Posted on Jun 22, 2023
Nice hotel - with a decent bar. Well kept and clean rooms. Service is good.
Response from Property: Dear Guest, It feels so great to hear that you have enjoyed your stays and had a wonderful experiences at the Pullman Changshu Leeman. We believe in providing a genuine and friendly service in any way possible and very pleased that our associates have the same philosophy in their heart. All our associates are equally excited with your compliments and also like to extend our sincere appreciation for your time spent in sharing your experience here. Looking forward for your next visit soon and have a great day! Candice Hong Guest Experience Director
Ali
Executive Queen Room
Stayed in Nov 2022
Business travellers
32 reviews
5.0/5
Outstanding
Posted on Dec 13, 2022
Wonderful hotel. Very clean, Absolutely I will stay again.
Response from Property: Thank you for your recent stay at Pullman Changshu Leeman. I hope that our inspirational environment and unparalleled serviced helped to create memories that will last long after your time with us concluded. Thank you for your business, and I hope to see you again soon. Candice Hong Guest Experience Director
Jiajia-baobei
Superior Double Room
Stayed in Feb 2025
Family
24 reviews
4.6/5
Great
Posted on Mar 2, 2025
Stayed on the 22nd floor, the room was large, clean, and the Yangtze River was visible from the window. The buffet breakfast and dinner were good, the service was thoughtful, and there were welcome fruits. It is worth coming again!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Pullman Changshu Leeman and sharing your stay experience with us. We are very pleased to receive your full affirmation of the hotel. Your encouragement is our greatest motivation. We promise to make every guest feel cared for, valued and respected! We sincerely invite you to visit again! Candice Hong, Director of Guest Experience
Anonymous User
Superior Rooms
Stayed in Jan 2025
Other
170 reviews
5.0/5
Outstanding
Posted on Mar 2, 2025
The hotel covers a large area, parking is convenient, there are many dining options around, the swimming pool is not crowded, the breakfast is satisfactory, and the room is spacious. Overall, the price/performance ratio is OK
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience. We are glad to hear that you are satisfied with your stay. Your affirmation of our hotel is the greatest encouragement to us. We hope that we will have the honor to provide you with our most sincere service again in the near future. Candice Hong, Director of Guest Experience
Anonymous User
Superior Double Room
Stayed in Jan 2025
Business travellers
133 reviews
5.0/5
Outstanding
Posted on Feb 28, 2025
The hotel staff has a good service attitude, warm and polite service, and free upgrade to the executive room. The hotel has a rich breakfast and good coffee. The hotel has complete facilities and clean rooms. It is the preferred choice for business travelers.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for sharing your stay experience. We are glad to hear that you are satisfied with your stay. Your affirmation of our hotel is the greatest encouragement to us. We hope that we will have the honor to provide you with our most sincere service again in the near future. Candice Hong, Director of Guest Experience
Steven M.J. Wang
Superior Double Room
Stayed in Jan 2025
Business travellers
59 reviews
5.0/5
Outstanding
Posted on Feb 14, 2025
Very good hotel Recommended Good service Rich breakfast, large and clean room Good internet Large and clean bathroom Good TV Small park nearby
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您選擇常熟理文鉑爾曼酒店並與我們分享您的入住體驗。很高興得到您對酒店的全面肯定,您的鼓勵是我們最大的動力,我們承諾讓每一位客人倍感關懷、重視及尊重!誠摯的邀請您再次光臨!賓客體驗總監 Candice Hong
Guest User
Superior Rooms
Stayed in Jan 2025
Family
1 reviews
5.0/5
Outstanding
Posted on Feb 5, 2025
The front desk guy Leo was very enthusiastic and efficient in checking in. He even helped upgrade the room to a higher level when he saw the elderly and children. The service was absolutely in place. The room was well-equipped, clean and spacious. In short, I was very satisfied and would come again if I had the chance.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好,感謝您選擇常熟理文鉑爾曼酒店並與我們分享您的入住體驗。很高興得到您對酒店的全面肯定,特別是您對我們前台工作人員Leo工作服務的認可和肯定,您的鼓勵是我們最大的動力,我們承諾讓每一位客人倍感關懷、重視及尊重!誠摯的邀請您再次光臨!賓客體驗總監 Candice Hong