Indigo Hotels in Changsha

I recently had the pleasure of staying at Muyi Hotel, and I cannot commend the establishment enough for its exceptional service, particularly from one remarkable individual: Miss Mini Jian at the front desk. From the moment I arrived, Miss Jian greeted me with a warm smile and a genuine, welcoming attitude that instantly made me feel at home. Her professionalism was evident as she efficiently handled my check-in process while ensuring that all my questions were answered. She went above and beyond to provide personalized recommendations for local attractions and dining options that truly enhanced my stay. What stood out the most was her attentiveness and willingness to assist. During my stay, I encountered a minor issue, and Miss Jian addressed it promptly and with such a positive demeanor that it transformed a potentially stressful situation into a seamless experience. Her proactive approach and problem-solving ability are commendable and reflect the high standards of service that Muyi Hotel represents. Miss Mini Jian embodies the spirit of hospitality, and her dedication to making guests feel valued and appreciated did not go unnoticed. It's rare to encounter someone with such a genuine passion for their work. She made my stay not only comfortable but memorable. I wholeheartedly recommend Muyi Hotel, not just for its excellent amenities and beautiful accommodations, but also for the outstanding service provided by its staff. Thank you, Miss Jian, for your remarkable service and for being such a wonderful ambassador for Muyi Hotel. I look forward to my next visit!

CSS was a pretty decent hotel. It is outside of the main tourist areas, so it was quiet, but it is still pretty convenient. There are a few nice restaurants close by. The river view is very nice. The hotel was okay overall.

The staff were very efficient at check in which is not always the case within China, they photographed our IDs quickly to register us and gave us our room key. All of the rooms are very quirky and different which is a nice added feature (a nice suprise as to what you will get).

Although the room furniture is slightly dated, it is conveniently located next to i-City mall and serves as a centralised location to explore Changsha. Opt for the daily breakfast and you will not be disappointed. Most of the local food can be found at the buffet and the view on the 43rd floor is magnificent. The only downside was the strong smell of cigarettes that permeated the air in the room. Remember to bring your own swimming cap if u intend to utilise the indoor swimming pool, otherwise u will not be allowed to enter the pool. Swimming caps retail at 40CNY a piece, so BYOC (Bring Your Own Cap)!

Very convenient location for Changsha South Railway. Room clean and spacious. Laundry facilities and gym on 15th floor. However, I was shocked at the lack of sound proofing between rooms. As someone who had chosen the hotel as I had an early train the next morning, I was continually woken up through the night by other guests returning. You can even hear fellow guests turning on / off their light switches in the neighbouring rooms…

Checked in on Sat 28th before my fiancé to arrange some things like wedding flowers, decorations etc. Katrina at reception was absolutely fantastic. She followed up on the requests I had and verified the Trip.com staff information which was sent earlier. She was extremely friendly, kind, thoughtful, diligent, and professional - a real asset to IHG. She took care of everything. She arranged the decorations to be done after we left for marriage registration so when I got back it would all be ready for my wife. The facilities and service like the 1st floor all day dining restaurant, the Sky27 bar and Intercontinental club on the 27th floor, were wonderful. The Latin band (Cuban / Colombian duo) were magnificent and quite friendly ✊ Breakfast boxes were arranged for our early departure on 31st. The taxi was ordered and promptly arrived ahead of time to collect us. Hotel staff checked if I was an IHG member and applied my discounts where relevant. Breakfast buffet and all day a La carte dining was wonderful. Shopping mall access through the hotel lobby is easily accessible and quite convenient. All in all, it was a marvellous few days at Intercontinental Changsha.

It was nice of them to change my day the day before I stayed in due to the delay. They also changed my room when I didn't expect my friend to join for a few days, they also managed to help me change the room for a few days and I appreciated it. This I can really say is a five-star stay. Will I stay again, is a no-brainer. Is a yes for me.

1. Specially call out for 4th floor restaurant 王先生和刘小姐. I'd like to extend my appreciation for their help and hospitality during my trip. 2. My family suit condition overall is good, but only comment is the floor tile. The wooden floor tile are spoil, hotel need to fix it asap as my kid nearly got injured. 3. The location foe the hotel is perfect! Within walking distance nearly every happening spot! Not to mention the subway is main interchange for others line. 4. The small noodle foodstall right beside is must try!!

There is a subway near the hotel that goes directly to Changsha Huanghua Airport. It is also close to May Day Square, which makes travel very convenient. It was lunchtime when I arrived at the hotel and I was a little hungry. I smelled the aroma of roasted sweet potatoes in the hotel lobby, but I thought they needed to be purchased. I didn't expect them to be free. The service of Xiao Wang at the front desk was good and the check-in process was fast. The hotel rooms were clean and tidy, and the price/performance ratio was very high. It is a very good hotel.