Fili Hotel NUSTAR Cebu Reviews

We loved this hotel. Attached to malls downstairs made it convenient as well as their free multiple daily shuttle to Cebu’s Ayala Malls and soon to make available daily free shuttle to the airport would make this hotel a stand out. Now let’s talk about their pools, hotel view and breakfast. Breathtaking!!!! Pool staff were great on both pool location (4th and 5th floor). Buffet breakfast has all that you can ask for. The view from room to pool, to gym to main restaurant are spectacular! You will have a view of the ocean, the city lights, the bridge and the mountains. Just an amazing location. Staff were super helpful all the way down to finding the right mode of transport when we checked out. This hotel will now be our go to accommodation preference for Cebu.

Exceptional cleanliness,friendly and attentive staff,comfortable rooms,a great location,excellent amenities,and a positive overall experience👌😊 Will definitely be back and take my kids next time.

So far, the best hotel in cebu city. And the food is superb. The gym is above average! Would love to visit again this summer.

Booked two rooms for my family.The rooms are well cleaned with complete amenities. Buffet and service were excellent. All the staff were very polite most especially the ones assigned in the reception area and the security staff. The pool looks clean and well-maintained. Superb experience!

One night stay isnt enough to enjoy the place especially their buffet breakfast 😂

Loved my stay at Fili Hotel Nustar Cebu! The hotel is grand, and everything feels fresh and new. The building has a modern design, and the lobby greets you with a pleasant scent. Room The room is spacious, featuring a bathtub, a large shower room, and a high-tech toilet with multiple features. The bed is incredibly comfortable, and the room is clean, bright, and well-maintained. However, housekeeping could use some improvement. They forgot to replace my towels for two consecutive days after removing them. I had to call and request hand towels, bath towels, and a floor mat to be sent to the room. Amenities The hotel offers impressive pools: • A large pool on Level 5, though accessing it requires passing through guest rooms, which feels a bit awkward. • An infinity pool on Level 4, conveniently located next to the restaurant. The connected mall is still under development, so there aren’t many shops open yet. Other than the ******, there’s not much to do within the complex. Dining Breakfast was a highlight! The variety was impressive, with many local dishes to try. The dessert counter offered plenty of choices, and I especially enjoyed the hot chocolate, banana turon, and freshly baked bread. There’s even a dedicated counter for Korean food. Location The hotel is conveniently located just a 5-minute drive (without traffic) from SM Mall. However, getting a Grab from the mall back to the hotel during peak hours can be challenging due to traffic congestion. Overall Experience Despite minor hiccups with housekeeping and the underdeveloped mall, I thoroughly enjoyed my stay. The combination of luxurious rooms, excellent amenities, and delightful dining makes Fili Hotel a fantastic choice in Cebu.

I love it a lot it’s worth the view and the workers is to friendly and smiling always ❤️❤️❤️

Very nice hotel, great rooms, nice breakfast and convenient check in.

FILI HOTEL NUSTAR CEBU IS GREAT.THE PLACE IS CLEAN AND COMFORTABLE.THE STAFF ARE ACCOMMODATING.FOODS ARE SO DELIGHTFUL AND DELICIOUS.SO MANY OPTIONS FOR FOODS AND DRINKS.I LIKE TO GO BACK FOR FREE IF GIVEN A CHANCE.

Indeed the best hotel in Cebu so far. If you are looking for an authentic Filipino breakfast then this hotel is for you. With the “taho vendor” who walks around as we are indulging in our sumptuous meals was a plus factor. Amenities are generally the same in almost all 5star hotels, so I could say nothing too extra but the Pinoy hospitality here is of different level. Not to mention the sauna, gym with ocean view which is breath taking and quite a number of pools (with sandbar or infinity) to choose from is superb worth the money. Security is tight which is a bonus due the ****** in the ground floor which could lead to overcrowding sometimes. But our overall experience was great! Hoping to come back during my next vacation in Cebu.

The place was amazing! considering that we got the Executive Deluxe room so it was worth every penny. The perks we got on with our room was excellent as well. Very private room and very clean. I was planning to book the next day but we had to cancel for an immediate reasonable price somewhere else.

Our stay at FILI Hotel at Nustar Cebu was nothing short of exceptional! From January 1st to January 3rd, we had the pleasure of ringing in the New Year in style, and this hotel made our experience truly memorable. Upon check-in, we were delighted to receive a complimentary upgrade to an Executive Deluxe Room, which set the tone for the rest of our stay. The room was spacious, beautifully decorated, and equipped with luxurious amenities, making it a perfect place to relax and unwind. One of the standout features of our stay was the seamless Wi-Fi connection. As someone who relies on a stable internet connection for both work and leisure, this was an incredibly important factor for us—and FILI Hotel did not disappoint. The Wi-Fi was fast, reliable, and allowed us to stay connected effortlessly throughout our stay. The breakfast experience was another highlight. The spread included a wide variety of Asian and international dishes, all prepared with quality and care. The complimentary breakfast for three was an added bonus, and we thoroughly enjoyed starting our day with such delicious options. The overall ambiance of the hotel was modern, elegant, and welcoming, and the service was top-notch. From check-in to check-out, we felt well taken care of, and the attention to detail made a big difference in our overall experience. If you're looking for a luxurious stay in Cebu with excellent amenities, FILI Hotel at Nustar is the perfect choice. Whether you're here for a special occasion or simply a relaxing getaway, we highly recommend it—and we will certainly be back!

Fantastic new hotel at the SRP area. Beds and pillows were comfy and the breakfast buffet spread was huge. Highly recommended

I felt the VIP treatment from every hotel staff we encountered. Salamat!