Parque Caracolí, Tv. El Bosque #29 – 145 C.C, Bucaramanga, Santander, 680002, ColombiaView Hotel Details
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Sonesta Hotel Bucaramanga Guest Reviews
4.6/5
Great
105 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(105)
Positive reviews(5)
Reviews with photos/video(1)
Shangyangdilu
Standard Two Queen Room
Stayed in Jul 2024
Business travellers
13 reviews
5.0/5
Outstanding
Posted on Aug 15, 2024
The room is very clean, the service is good, the elevator requires a card, which is good. The breakfast is rich and the location is excellent, there is a shopping mall below. I like this hotel very much
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Guest User
Standard Two Queen Room
Stayed in Dec 2023
Business travellers
3 reviews
5.0/5
Outstanding
Posted on Jan 25, 2024
The best hotel in Bucaramanga, comfort, convenience, security. The perfect breakfast. The best of all is that you leave the elevator on the 5th floor directly to the shopping center
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Anonymous User
Standard King Room
Stayed in Jul 2022
Business travellers
15 reviews
4.7/5
Amazing
Posted on Oct 31, 2022
I like the service at the front desk very much. It gives people a friendly feeling. Among the several front desks I have dealt with, her service is definitely the best and very considerate. Hope to come again next time!
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Andrés
Standard Two Queen Room
Stayed in Mar 2022
Family
3 reviews
4.5/5
Great
Posted on Apr 15, 2022
The rooms have good facilities. I was a little surprised that there was no liquid body soap or shampoo for a room of 4 guests. Another thing that seemed uncomfortable to me was the capacity of the restaurant, since you have to wait in line to get in since it has a very limited space for the number of guests it has. Now the lobby, the restaurant, the pool and the gym are all on the same floor (level 7). The hotel does not have direct access from the street, it simply has advisors as access, you must enter the shopping center parking lot and the The only access is through sublevel 2 or 3.