8-2 Xinyuan South Road, Chaoyang District, Beijing, ChinaView Hotel Details
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Orange Hotel Guest Reviews
4.8/5
Excellent
2843 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(2843)
Positive reviews(2823)
Reviews with photos/video(394)
Classy environment(344)
Great location(307)
Delicious breakfast(221)
Friendly front desk staff(211)
Perfect for families(35)
Loved the night views(28)
Awesome gym(15)
Tasty coffee(12)
Negative reviews(20)
Silver.J
Riverside Scenic Business Double Bed Room (Riverside View, Xiaodu Smart Control)
Stayed in Sep 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Sep 8, 2024
I had a wonderful stay at this hotel! The customer service was excellent, and the front desk staff were incredibly helpful and polite. The room was big, clean and well-maintained. I would definitely love to stay here again. Highly recommended!
Response from Property: Your praise is better than the sunshine, your affirmation is better than the blooming flowers, nothing is more convincing than your recognition, we will redouble our efforts and cherish it! Xiaoju always believes that good reputation and publicity come from every guest, and we look forward to seeing you again!
Cxl
Family Suite
Stayed in Jul 2024
Family
6 reviews
4.5/5
Great
Posted on Jul 31, 2024
Just headed over from Wangfujing which was very centralised with lots of food options and places to visit nearby so this location was definitely not as accessible/convenient. Would still recommend staying around the Wangfujing area if you’re looking at travelling via the subway and want to experience the night shopping life.
However, when it came to cleanliness and hotel amenities, I would say that Orange Hotel has it all! They have optional breakfast provided, a small gym, complimentary coffee/tea/juice at the lobby and even a laundry room - very useful for those on a long trip. Price-wise, definitely worth your buck for the well-renovated and luxurious-looking room. Service was exceptional and Shen Nan at the reception, who assisted us during check-in and out, was very friendly and even gave us some gifts upon check-out. Enjoyed our stay here!
Response from Property: Dear guest, thank you very much for staying at Orange Hotel and sharing your stay experience. Our service has begun from the moment you enter the hotel. When you arrive and enter the hotel lobby, the staff will offer you a cup of incense. Strong coffee will warm your stomach. The front desk will give priority to choosing the best room. Warm greetings and spacious, clean and tidy rooms will make you feel at home. We have also been committed to practicing the concept of better service to you and achieving the best service. Your satisfaction is our constant pursuit. We look forward to your visit again!
dyhx
Riverside Scenic Superior Double Bed Room (Riverside View, Xiaodu Smart Control)
Stayed in Jun 2024
Business travellers
11 reviews
4.7/5
Amazing
Posted on Jun 19, 2024
My first Orange Hotel stay and it's exceeded my expectations. Being a local chain known for its budget style, I was imagining Ibis type but it turned out much better. The hotel looks old from the outside but this being a newly opened one, everything inside looked clean and modern. Smart lifts where my room level is automatically detected once the card is scanned. I got a smart room that's controlled by Xiao Du小度 (their equivalent of Siri / Alexa). I had fun commanding Xiao Du to adjust the aircon temperature and switching on/off the TV, lights and even the curtains. They also have a food delivery robot and provide free self service laundry facilities. There's a small gym here which I didn't use. The room is a little small for 2 pax but more than comfortable for 1. The standing shower and toilet is separated and both of good size. The bed is firm and pillows comfy. Bottled water, mini fridge, tea bags are provided. Basic shower amenities are also provided, along with a pack of disposable toothbrush and comb at check in. I like the open wardrobe concept and they provide many hangers here including the clip ones. It's a rather basic hotel in general but certainly value for money. There are also quite some eateries along the street just a few mins walk from the hotel. I wouldn't mind staying here again the next time I visit.
6/11
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Stayed in Apr 2024
Solo travellers
1 reviews
5.0/5
Outstanding
Posted on Apr 27, 2024
A little far from the metro, but otherwise an excellent location. Right on the Liangma River, which had been fixed up in recent years with a waterfront parkway on both sides. Hotel is very new, still in quite good condition. Room was a little on the small side, but that is too be expected in Beijing. Really couldn’t ask for more as a solo traveler.
Response from Property: Thank you for taking the time out of your busy schedule to give the most sincere comments on your stay in our hotel. The hotel has a variety of room types for you to choose from. The rooms do not require card insertion for power supply, and are automatically inductive. The hotel room facilities use advanced energy touch control systems and electric curtains, and you can change the lighting mode at will according to your needs. All of this is to provide you with a better stay experience. All the hotel staff wish you a happy life and look forward to your visit again!
Mamiiwz
Family Suite
Stayed in Apr 2024
Travel with friends
15 reviews
5.0/5
Outstanding
Posted on Apr 10, 2024
The room is very clean and functional. The staff are kindly and helpful. The service and facilities very nice.
Response from Property: See unfamiliar scenery, listen to unfamiliar songs, and then at some inadvertent moment, pass by you, looking forward to meeting you again!
Guest User
Guestroom (Double bed)
Stayed in May 2024
Business travellers
2 reviews
4.7/5
Amazing
Posted on Jun 4, 2024
Great breakfast,
Hotel was clean!
Friendly and helpful staff
Response from Property: Hello, I am very glad that you choose to stay at Orange Hotel. Thank you for choosing us and giving support and love to the hotel. Your satisfaction with the hotel facilities and services is the driving force of the work of all hotel staff. Making every guest feel at home is our ultimate goal of service. The warm layout and complete facilities of the hotel rooms are the best choice for your travel. Looking forward to visiting again.
Anonymous User
Family Suite
Stayed in Sep 2024
Family
5 reviews
3.2/5
Posted on Sep 24, 2024
Have stayed for a total of 5 nights across 2 bookings. The experience didn't start off well - the check-in took more than 30 mins although we were the only ones there. The front desk rep persistently asked us to cancel the booking on trip.com as they could offer us a better rate with free breakfast. We turned down the kind offer as we had plans to have breakfast outside, did not want to deal with the hassle of a credit card refund and the price difference wasn't that much anyway. This went on for more than 15 mins despite us telling him definitely that we just want to check in and rest after a long day.
Room - cleanliness can be better. The room had a really musky smell. Gaps of the sofa were SO dirty with hair, dead skin and all kinds of stuff. Floor of shower area was grimy.
Might be a personal preference issue but the electrical circuit of the Family room was really odd. While the family room had 2 bedrooms + 1 living room, there were only two light switches in total. The lights for one of the rooms (twin bed room) are connected to the living room. Only the queen bed room has a standalone switch. Please only book the family room if everyone is going to sleep and wake up at the same time else it's going to be torturous. We had checked with the front desk - it's apparently like this for all the family rooms except one which does not have a living room.
Network connectivity - free wifi is provided. If you're a non-local trying to use vpn or sim that can connect to networks that can allow you to access social media platforms, good luck :) according to the front desk, "too bad" as connectivity to some network providers at the hotel (e.g. china unicom) is just bad.
House-keeping & Amenities - daily housekeeping was done (mainly throwing of trash and making of bed). Amenities (e.g. shower gel, shampoo, toothbrush, toothpaste, comb, etc.) are provided. There's also free self-service laundry & drying available.
Location - generally ok if you're intending to take taxi / didi everywhere. Metro is a distance (>15 mins walk) away and the station is on Line 10. You would need to change at least once to arrive at popular tourist attractions. Not much good food around. There's a 7-11 about 7 mins walk away.
Front desk service (2 males) - on top of the bad experience during check-in, most requests (other than one) were not attended to too. For example, requesting for one extra floor towel as the toilet is always wet (it never came) and requesting for help to book a taxi (the guest officer disappeared after agreeing to help and asked us to wait).
Response from Property: Without your full score, we must have done something wrong, and we have been working hard to do better! In a few words, you can see that your mind is so delicate. It seems that you must be a sunny person. I'm glad that we can bring you relaxation and comfort. This is exactly the way of life we want to bring you on the road. I guess from now on, as long as you go out, you will think of us, just to bring you more Good check-in experience, please believe that we will continue to improve and do better and better. Looking forward to the next meeting with you, it will bring you a different surprise!
K.K.A
Tatami Double Room
Stayed in Feb 2024
Business travellers
25 reviews
4.7/5
Amazing
Posted on May 12, 2024
This is a great choice in Beijing city that requires you not to think twice. It is above expectations when it come to cleanliness and staff are friendliest I ever found in any hotel before. Liangmaqiao area is close to may places in Beijing but you will need to walk around 1Km to line 10 to access the city metro.
Response from Property: Thank you for taking the time out of your busy schedule to give the most sincere comments on your stay in our hotel. The hotel has a variety of room types for you to choose from. The rooms do not require card insertion for power supply, and are automatically inductive. The hotel room facilities use advanced energy touch control systems and electric curtains, and you can change the lighting mode at will according to your needs. All of this is to provide you with a better stay experience. All the hotel staff wish you a happy life and look forward to your visit again!
Christoph
Family Suite
Stayed in Aug 2024
Family
9 reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
Clean Hotel with great location. They provide nice little extras like the free coffee in the lobby and on the house oranges (to honor their brand name).
Room service is very tidy.
I would stay again when in Beijing.
Guest User
Guestroom (Double bed)
Stayed in Aug 2024
Business travellers
3 reviews
3.2/5
Posted on Aug 14, 2024
The hotel was nice and clean, so we're the rooms. The breakfast was fine as well. The location is OK, about 16 minutes walk to the next metro station but very close to the water, which is nice. The only real downside was the staff, which were rude and careless during check in. Probably the worst check in experience I've ever had, it seemed like they were trying to embarrass me for my Chinese, while they did not try to speak English at all and even refused to help communication with a translator app.
Response from Property: Hello dear guests! Thank you very much for staying at Orange Hotel Beijing Yansha Xinyuanli Hotel. I am glad to know from your review message that the hotel left a good impression on you. We are extremely honored to serve you. The hotel has prepared a variety of room styles for you to choose from. We hope that our sincere service can bring you a more comfortable experience. All the hotel staff sincerely look forward to your visit again!
Guest User
Stayed in Feb 2024
Travel with friends
4 reviews
5.0/5
Outstanding
Posted on Feb 14, 2024
Great staff, nice clean hotel! Great value for money! Close to 798 Art district and same distance to city centre! 35-minute cab ride to Beijing South station off peak.
Response from Property: Hello dear guests! All rooms in this hotel will be inspected before check-in. The guest room will be cleaned and the bed sheets and quilts will be changed to ensure that all guest supplies are changed for each guest. Please feel free to check in. The hotel specially provides safe check-in and contactless services to protect every guest and make you and your family feel at ease. Thank you for your support and recognition, so that we can be confident on the road ahead. We look forward to seeing you next time See you soon, I wish you all the best!
Bakker Janne
Stayed in Jan 2024
Travel with friends
2 reviews
5.0/5
Outstanding
Posted on Feb 2, 2024
Clean, comfortable and quiet hotel. Loved their orange flavored toothpaste & shampoo with orange scent. Breakfast is quite simple but has a bit of everything (make sure to try the soy milk, it's amazing). Super friendly people at the reception as well, I asked to push my check out time to 2pm and that was no problem.
Response from Property: Hello, dear guests! The warm fingertips touched the little orange, and from then on, you and the little orange began to intersect. A cup of fragrant coffee, a soft and warm greeting, a bright smile, a bright and comfortable room, a nutritious breakfast, a pleasant farewell, and finally,
Gisellelahh
Family Suite
Stayed in Jun 2024
Family
4 reviews
3.2/5
Posted on Jul 1, 2024
It was ok, except that the facilities in the room (exp aircon are not working very well). The aircon decided to break down on 1 night and nothing was done after technician came to take a look. Service was not splendid but was alright.
Ariel
Guestroom (Double bed)
Stayed in Jun 2024
Family
2 reviews
5.0/5
Outstanding
Posted on Jun 18, 2024
Great service, comfortable stay! Will come back again when visit Beijing. Beside with beautiful liang ma he lake site view 😍✌🏻 Xiao Zhao ! Give me late check out !!!
Guest User
Guestroom (Double bed)
Stayed in Jun 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Jun 21, 2024
Excellent option always in Beijing....beautiful, comfortable, convenience....the best in the area!