Hot Springs Hotels in Hebei, China

On the day of check-in, a customer service representative added me on WeChat to register my license plate number promptly. They also provided complimentary welcome fruit. From the moment I stepped into the lobby, every staff member greeted me with a genuine smile, proactively asking about my needs and patiently guiding me. Whether it was requesting an extra blanket late at night or asking for recommendations for local food, they were always incredibly patient. The hot springs, however, were truly the highlight of this trip. The water was crystal clear and perfectly warm. Soaking in it, all the fatigue from traveling instantly melted away as the steam rose, leaving me completely relaxed, both in body and mind. The attention to detail was excellent too; the changing rooms were clean and dry, and there were plenty of soft towels. Such thoughtful and meticulous service, combined with these incredibly therapeutic hot springs, truly makes this place worth a visit.

This hotel is located in buildings A and B behind Paxton. The hallways and rooms are decent, it's a one-bedroom apartment style, and the underground parking is quite convenient. The biggest issue was the smell of smoke. It was noticeable right when we walked in. After airing out the room for a while, it seemed to disappear, but then it came back through the ventilation duct above the toilet at night. And since the toilet doesn't have an exhaust fan, the smell just wouldn't go away. The service was okay; they agreed to change our room when we mentioned the smell, but the new room also had the same issue. We just had to make do with it. The breakfast selection wasn't extensive but sufficient. The complimentary children's play area was good for spending half a day. I probably won't stay here again next time. Without the complimentary ski tickets, the value for money isn't great.

First, let's clarify that the hotel's core strengths are highly competitive, especially for families. The rooms are clean and tidy, and the配套 B1 level children's water park, hot spring pools, and outdoor deer park offer a unique experience. Plus, its proximity to Hetou Old Street Scenic Area and the free shuttle service significantly enhance convenience. Such a comprehensive setup is rare among similar hotels. However, two detailed issues during check-in and dining affected the experience, as follows: 1. **Confused Check-in Guidance:** Upon arrival on a Saturday, it coincided with a peak period for group tours. There were 3-4 queues in the lobby with no dedicated staff to guide guests. I chose a queue with only one person, but when it was my turn, the front desk staff temporarily left due to a group tour. Upon returning, I was informed that this lane was for groups only and was asked to switch to the left queue. After the person in front of me in the left queue finished, I was again asked to move to the leftmost lane. During these two queue changes, I did not see a duty manager coordinating. Other individual guests also complained about the queuing issues, and only then was water offered. 2. **Breakfast Restaurant Door Management Oversight:** The breakfast restaurant has a door that allows direct access to the deer park with a room card. Although it was covered by a curtain during meal times, hotel guests frequently pulled it open to go outside for a smoke or visit the deer park, causing cold air to blow directly onto guests dining near the entrance. I observed two groups of guests complaining about this, and the waitstaff merely closed the door and repositioned the retractable barrier, without implementing more effective shielding measures. Overall, these two minor issues lowered the overall stay experience. I recommend that the hotel promptly adds more guiding staff during peak check-in times and installs fixed barriers, such as screens or movable tables, for the breakfast restaurant's direct access door to further enhance service quality. Finally, I'd like to share my perspective: A good hotel is never solely about perfect facilities and unique features; it's also about embedding the user experience into every service detail. After all, even the most impressive hardware won't win hearts without attention to guests' feelings.

Live: The room is clean and tidy, and the area is slightly smaller than other four-star standard rooms, but it does not affect the travel with the family. Next to the hotel, there will be a little vibration at night, but I can’t hear it when I fall asleep. Eat: Breakfast is not very friendly to people who have difficulty getting up early at 9 o'clock. When we arrive at the restaurant at 8:40, the remaining amount of dishes is very small, and the insulation measures are not very good. The restaurant is a bit cold. The food is basically cold when you get it on the table. Hot water and porridge are eaten throughout the process. There is a Yuehu restaurant in the hotel. The dishes taste very good. The big salmon in the reservoir are delicious and fat. The dried fried river shrimp is also delicious. Recommend it. The service staff are very friendly. Play: Hot springs, there are about 4 adult pools in the room and 1 child pool. There are two groups of pools outdoor. We prefer the outdoor ones. Although the temperature is cold, it is very comfortable to soak in it and the air is fresh. The pool, the heated pool is great~ the water is clean Overall it is good, it is worth coming again

The room location faced the ski slopes, offering a beautiful view. The breakfast had a wide variety of options and tasted great. The outdoor hot spring gave us southerners a unique 'ice and fire' experience (it wasn't actually that cold). It was my child's first time watching the iron flower performance, and they were very excited. This is a very family-friendly hotel; they basically provide all the daily necessities for children. Parents who want to ski don't have to worry about childcare, as the Duole Camp on floor G of building D offers full-day childcare services for kids. It's a bit far from the Thaiwoo town center; adults can walk without issues, but it might be tiring for children. There's a shuttle bus every twenty minutes. Overall: I'd choose this place again next time and recommend it to friends.

The hotel is behind the metro station. The room was ok. The breakfast was also ok, not too many international options tho. The cleaning ladies forgot to leave us water and take out our trash for some days (we had to ask extra in the reception that they should please clean the room). They also forgot our welcome fruit 😕

An incredibly satisfying stay that exceeded all expectations! This time, on a ski trip to Chongli, I booked a room at the Housnow Homestay based on a friend's recommendation. The actual experience, however, completely surpassed that of a typical hotel. 1️⃣ **Exceptional Service**: After booking, the owner immediately created a group chat, adding relevant staff for check-in arrangements, housekeeping, ski equipment rental, and more. The owner's service was personalized and customized throughout; they went above and beyond to fulfill our requests. I was particularly embarrassed when I accidentally left something on the table at the entrance, but the staff immediately sent it via SF Express – truly outstanding service. 2️⃣ **Excellent Facilities**: The room was incredibly spacious. We stayed in a two-bedroom, one-living-room unit, and each bedroom had its own en-suite bathroom. There was also a Xiaomi humidifier (absolutely essential in Chongli). Since the homestay shares a lobby with Xuelu Residence, we were immediately impressed by the warm, solid-wood Christmas ambiance upon entering. The homestay's rooms also featured warm tones and solid-wood furnishings, which I absolutely loved. It's worth noting that the bedding was incredibly comfortable, and all the bathroom fixtures were ROCA, which was fantastic. 3️⃣ **Convenient Location**: The homestay's location is excellent. From the lobby, it's just about a hundred meters walk to the Thaiwoo Ski Resort lobby, where you can get your ski passes and start skiing. Within a hundred meters, you'll also find the Thaiwoo Lifestyle Zone with a Lawson convenience store and dining options. There's a parking lot right downstairs from the homestay, and the elevator goes directly there, so you don't have to go outside – super convenient! In summary, it truly exceeded all expectations. The owner is a person of great character with meticulous and thoughtful service. Many thanks! I'll definitely choose your place every time I come to Chongli, haha. I'm going to recommend you to everyone I meet!!! Wishing the owner a booming business~~

The hotel environment is very good, with ample parking spaces. The front desk lady Sally is professional and enthusiastic. The hotel's buffet breakfast is rich in variety and of good quality. The hotel is very close to the Tangquan Palace outdoor hot spring, a five-minute walk. It is very convenient. It is a perfect accommodation for a hot spring trip. Excellent choice, highly recommended👍👍

It was another pleasant weekend. It was very comfortable to sit on the small terrace, bask in the sun, drink tea and read books. The private hot springs and public venues have their own merits. There are also many choices of restaurants, and many parent-child activities have been added. The most important thing is that the service here is constantly improving. I am especially grateful to a manager named Li Dan for giving us high-quality service. From the guidance of the itinerary to the handling of details, we feel like home. The children are very happy. I am already looking forward to coming to Ruige again next time.

The hotel is close to the scenic area. You can take the scenic train to the foot of the Great Wall, climb the mountain or take the cable car. It takes more than an hour to climb the mountain. The hotel is in the style of a northern courtyard, with a large lobby, complete room facilities and good sanitary conditions. See the picture for the specific layout. The breakfast is rich, especially the fried dough sticks are well made. Parking is convenient and free. There is an ancient town next to the hotel (built later)