Thaiwoo Ski Town Xueluju Hotel

The room was great, very spacious and well-equipped. My child slept on the sofa bed, and the staff even provided two duvets, one for underneath and one for on top, which was a nice touch. They also added an extra 4 bottles of water. The hotel benefits are pretty good too; we got discounts on ski passes and equipment, and after skiing, we could go to the hot springs, or even just relax in the bathtub in our room – very comfortable. The photo was taken near the hotel, and the scenery is beautiful. Plus, it's not far from the ski resort, which is very convenient.

The floor drain in the room was terrible; the whole place reeked of sewage. We had to air out the room and cover the drain with a mat just to make it tolerable. The decor also felt quite dated. The only upside was the convenience of having our whole family in one suite.

Traveling with my parents and our little one, the two-bedroom suite was a perfect choice. We had a very comfortable stay, with ample space for everyone and ensuring privacy. The hotel even gifted us complimentary hot spring passes. It offers excellent value for money and is highly recommended.

This was my first stay here. We had a 3-bedroom family suite, perfect for a family stay. It was spread over two floors, which was great, featuring 3 bathrooms and a walk-in closet on the second floor. The suite was spacious, with a living room and an open-plan kitchen, plus a fridge and a washing machine, which was very convenient. The facilities were a mix of new and old, but the overall environment was acceptable. However, there was a strong smell of dog urine in the hallway, and even running an air purifier didn't help. Upon check-in, the hotel offered complimentary hot spring tickets or movie passes. We chose the hot springs, which were quite good, featuring both indoor and outdoor pools. It was relatively peaceful and not crowded. Breakfast had limited options, but the noodles, rice vermicelli, and wontons were delicious. The only downside was that it didn't open until 7:30 AM. The hotel offers a free shuttle bus service to and from the station, which was quite convenient. However, it doesn't pick up/drop off right at the hotel entrance, but at the town entrance instead.

The location is perfectly situated, offering a peaceful retreat while still being convenient. The one-bedroom unit was ideal for our family. Complimentary hot spring tickets were a fantastic bonus, and our kids absolutely loved it. Excellent value for money – we'll definitely choose Xueluju again on our next trip.

I go to Thaiwoo Town every summer. Since my second visit, I've always chosen to stay at Xueluju, and this was my third consecutive stay. Both the service and the hotel's environment are consistently excellent. This year, I was in such a rush checking out that I accidentally left my trunk's cargo cover in the underground parking lot. To my utter surprise, with just one phone call, a front desk attendant went all the way to our parking spot, located it, and even arranged to have it mailed back to us. I was incredibly touched by this gesture! This level of dedication to service truly deserves a big thumbs-up!