Posted on Jul 8, 2025
Guest Userthey prepared a greeting for my parents’ anniversary. ty! some confusion in the room booked tho, added few hundreds for the deluxe room king bed or 2 twin beds because it looks new but only the premier deluxe is new. enjoyed playing pickleball. playroom enjoyed by kids but only til 7pm. could add TV there also for movie nights. annoying calls prior to checkout should be stopped. great view. overall good stay
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Price per night fromS$ 73
Posted on Apr 3, 2026
Guest User
Second time here and we were able to really enjoy the amenities this time. The beach, swimming pool, bowling, billards, badminton, even soft archery, enjoyed by everyone from our youngest (9y/o) to our seniors (77y/o). All the staff were amazingly helpful. Would definitely recommend.
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Price per night fromS$ 143
Posted on May 26, 2026
janvittorioDuring our recent trip, we booked a stay at a hotel that, for the most part, delivered a comfortable and pleasant experience. The rooms were clean, the staff were polite and helpful, and the facilities were well-maintained—everything we look for when choosing accommodation. By all usual standards, this would have been a solid, trouble-free stay that we would happily recommend to friends and family. However, there was one major catch that set this hotel apart from every other place we have ever stayed in, and it left us feeling frustrated and confused: their strict policy regarding linens and security deposits.
In all the hotels, resorts, and guesthouses we have visited over the years, the standard rule has always been simple: treat the property with respect, avoid intentional damage, and you will get your full security deposit back upon checking out. Minor spills, accidental marks from daily use, or small stains that come naturally with staying in a room are almost always considered part of regular wear and tear. Housekeeping teams handle cleaning these as part of their daily duties, and deposits are rarely held unless there is significant damage, broken furniture, or missing items. This is the industry norm we have come to expect, and it makes traveling stress-free.
This hotel operates very differently. Their policy states clearly that guests must take extreme care of all linens—including bed sheets, pillowcases, towels, and even table cloths found in the room. Even small, accidental stains from food, drinks, cosmetics, or dirt are not accepted. If any linen is marked, stained, or appears to have been used in a way they consider improper, the management reserves the right to keep your entire security deposit.
It felt unfair and overly strict. Unlike other places that charge a reasonable fee for cleaning or replacement if needed, this hotel takes the full amount you set aside as a deposit, regardless of the issue’s size or cost. It felt less like a policy to protect their property and more like an unexpected way to deduct extra charges. The whole situation made what was otherwise a nice stay feel sour and disappointing. We left feeling like we had to walk on eggshells the whole time, worrying that one small mistake would cost us extra money.
Despite this frustrating experience, we have to admit: aside from this unusual rule, the hotel itself is fine. The location was convenient, the rooms were spacious and well-equipped, and the service was friendly. If you are planning to stay here, just be fully aware of their unique approach to linens and deposits. Read every line of their policy carefully, ask questions upfront, and be extra cautious with every item in the room.
This policy is definitely different from any we have encountered before—we would even call it weird and unnecessary compared to how other hotels operate. It takes away some of the relaxation that comes with traveling. Still, if you are willing to follow their strict rules to the letter, you can still have a comfortable stay. Just make sure you know exactly what you are agreeing to, or you might end up losing your security deposit like we did.
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Price per night fromS$ 29
Posted on Apr 6, 2026
Guest User
Celebrated my baby’s birthday in Hotel Casiana and we really love the heated pool. It is toddler friendly and the staff was very accommodating. Buffet breakfast was great, my only concern is the overcooked hard boiled egg. But overall, 👍🏻👍🏻👍🏻👍🏻👍🏻
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Price per night fromS$ 51
Posted on Jul 13, 2025
Guest User1N2D Stay for Couple - July 2025
Loved everything and will absolutely book again. Our room was upgraded for free and had an outdoor tub. The room was huge and had a lot of sitting areas. Bed was king size and comfortable and clean. Smart TV can connect to YouTube but you need to sign in to your own Netflix account. Bathroom was huge. I think the room needs more hangers, complementary shampoo, reusable room slippers, scented candle/diffuser and it would be just perfect. Wifi was also fast. Breakfast buffet at pesce was cleansing and delicious for us. Loved walking around the farm, swimming at the pools, and the other services plus, the staff of the farm are very friendly and helpful. Had dinner at the Upperdeck and food was also good and yummy and it felt romantic because a guitarist and a singer serandes us.
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Price per night fromS$ 252
Posted on Apr 6, 2026|Panoramic Suite Room
Anonymous UserStaffs are awesome and politely greet us every time.
Only cons was the play area and gym.. very outdated and aiecon was not funtioning well.
We stayed in panoramic room. It was awesome.
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Price per night fromS$ 64
Posted on Jun 19, 2026
TanHuaiFongExcellent stay! The room was clean, comfortable, and well-maintained. The staff were friendly and helpful throughout my stay. The location was convenient, with easy access to restaurants and nearby attractions. Check-in and check-out were smooth and efficient. Overall, a pleasant experience and great value for money. Highly recommended.
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Price per night fromS$ 42
Posted on Sep 1, 2023
BenchLouie
Location is a bit secluded from the city center. Staffs are accomodating though not going beyond and just provided whatever requested for instance we requested to retrieve the cake and they didnt offer utensils or think about whenever we would consume it for my partner's birthday,
The room lacks refrigerator which might be a necessity. There's only one swimming pool.
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Price per night fromS$ 115
Posted on Mar 22, 2026|Deluxe King Room
Guest UserThe rooms are new and clean (we paid 2500 pesos to upgrade to a newly renovated wing), but in the room, there wasn't bathroom mat and sufficient towels (we paid for 3, and were only given 2 sets of everything). Sounds proofing was mediocre. We could hear guests talking loudly outside our room and music from the restaurant (which thankfully stopped at 9.40pm).
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Price per night fromS$ 110
Posted on Mar 23, 2026
Ms. Cabalhin
Seda Nuvali truly exceeded expectations from a smooth, check-in to a hassle-free check-out, with every process running like clockwork. Our spacious suite room was perfectly clean, featuring plush bedding, a separate shower and bathtub, high-speed Wi-Fi, and thoughtful touches like complimentary water and coffee and tea selections, perfect for unwinding.
Service was impeccable throughout, highlighted by an outstanding breakfast buffet with fresh Filipino and international options, including customizable omelets and healthy juice stations. The staff’s attentiveness shone brightest with our group of persons with disabilities (PWDs); they proactively selected accessible seating in the pool dining area, with ample space, making everyone feel truly cared for.
Located in the serene Nuvali estate, it offered easy access to nearby malls and greenery, providing the ideal calm retreat as we prepared for my son’s wedding. Outstanding value, eco-friendly practices, and top-notch facilities make this a standout choice for families or events.
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Price per night fromS$ 100