Posted on Oct 25, 2025|Executive Sky King
Guest UserVery nice room, unfortunately we arrived at 11pm, receptionist could not speak English. We went to room, wanted room service, no menu. Back to reception, he also had no menu. After 10min he had a menu on his phone he gave us. Back at the room, called room service and resturaunt number, both did not work. No point in calling reception because he doesn’t speak English. Went to bed sad and hungry. Oh, they also did not put towels in our room so we had to dry ourselves with the dressing gown. The room was very nice though.
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Price per night fromMXN$1,467
Posted on Apr 30, 2026
Guest UserIt was great because the air was fresh and I could ride a bike. The breakfast was just okay, but the natural environment was wonderful.
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Price per night fromMXN$1,166
Posted on Apr 28, 2026
Guest UserTôi đặt phòng 2 giường với giá khoảng 4.100.000đ/ đêm. Khi tôi đến là 16:000 tôi nhận được phòng không đúng với hình ảnh tôi đặt, tôi có yêu cầu nhân viên đổi phòng 2 giường, nhân viên nói chưa có phòng, phải chờ tử 30p-1 tiếng mới có phòng. Tôi đã rất mệt nên không thể chờ đợi. Nhân viên k tỏ ra có lỗi mà nói với tôi bằng giọng rất lạnh lùng. ”Không có phòng, chị muốn đổi thì phải chờ...” tôi thật thất vọng với một số tiền bỏ ra như vậy mà nhận lại thái độ phục vụ không xứng đáng.
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Price per night fromMXN$1,553
Posted on Mar 29, 2026|Deluxe Triple Room
Guest UserThe hotel pretty much lives up to its description. The room was good and clean: crisp bed linen, towels, and toiletries – all up to standard.
The breakfast was very good for Vietnam, with a buffet that offered a good variety. We also had lunch at the same restaurant and really enjoyed the green salad and pumpkin soup. However, the chicken and corn soup was a bit unusual and not to our taste, but that's subjective.
The pool is large and offers a view of the castle (on a clear day). There are a few quirks though: the pool is on one floor, while the spa area, saunas, and fitness center are on another. For some reason, the spa, saunas, and fitness center weren't operating, which was a shame because we would have happily used them on the second day when the weather was bad.
There were also some minor issues with the pool area. The lockers in the changing rooms don't have keys, and you only get towels if you pay a cash deposit. This system seemed a bit odd, as usually you leave your room key as a deposit. We found a workaround by going down to the pool in our bathrobes and using towels from our room. But this was also inconvenient because of the high humidity in the city; things don't dry well, so the towels ended up staying wet.
In our opinion, the hotel should separate the guest flows: for staying guests, a card deposit for towels, and for non-staying visitors, a separate payment or membership.
The front desk staff were very responsive and always helped quickly. We had trouble booking a Grab taxi from Tam Dao to the airport – no cars were available. A staff member at reception quickly helped us solve the issue, and within 10 minutes, we were on our way to the airport.
We really liked the hotel and would love to return, as the weather didn't allow us to visit all the places we had planned.
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Price per night fromMXN$868
Posted on Feb 17, 2026
Guest User
I could not imagine a more perfect place to get away from the stresses of life. A small and intimate resort nestled amongst pomelo and orange orchards. While the location is a bit remote, it was well worth the travel - it truly felt like an escape from the world. The rooms are spotless, comfortable and well appointed. Each detail has been meticulously thought out by the owners, who could not have been more kind or thoughtful. Any request was immediately taken care of. The hotel also boasts a lovely restaurant where the chef makes each meal from scratch - each and every one was INCREDIBLE!! I could not have had a more perfect stay and I hope to return many times in the future. 1000/10 highly recommend. Don’t sleep on this gem! 💎💎💎💎💎
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Price per night fromMXN$557
Posted on Jun 13, 2025
Irish Jane Gantalao
We had a wonderful stay at the villa! The place is beautiful, well-maintained, and very comfortable — it truly felt like a home away from home. One of the highlights was being able to cook our own meals, which added to the cozy, homely vibe of our stay.
The caretaker was very accommodating and helpful throughout, making sure we had everything we needed and were comfortable.
One suggestion for improvement would be to add lighting inside the pool. While there are two lights outside near the pool, it still gets quite dark at night, which limits nighttime swimming or poolside relaxation.
Overall, we had a great experience and would definitely consider staying again. With just a few small enhancements, it could be even more perfect!
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Price per night fromMXN$577
Posted on Nov 4, 2024
goodjia
I searched Google Maps and drove, but the location was not accurate.
There are not many restaurants around the hotel because it is rural. (You have to go out more than 10KM to find a restaurant)
The staff at the hotel were so friendly.
Room condition is very good.
The pool is not well maintained, there is no towel to wipe your body after swimming, and the water temperature is not warm.
More than 90% of hotel guests are Vietnamese, most of them are polite when swimming and smell of sweat in the water.
I personally don't think I'll visit again because of Vietnamese guests.
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Price per night fromMXN$1,207
Posted on Apr 27, 2025
Guest User
Very well looked after, plenty of inclusions on villa stayed, good variety of snacks & drinks throughout the day. Guests had the best view out of all villa. Butler was on hand to assist to every whims. Very impressed. Thank you to all Teams.
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Price per night fromMXN$4,921
Posted on Jan 2, 2026
Saeed- PH
I had a wonderful stay at this hotel, and it was the perfect place to relax and unwind. The rooms were very comfortable, clean, and extremely satisfying. One of the highlights was the free orange-picking activity, which was a unique and enjoyable experience. The staff were incredibly friendly, helpful, and accommodating throughout our stay. Overall, it was a fantastic experience, and I would highly recommend this hotel to anyone looking for a peaceful and memorable getaway.
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Price per night fromMXN$314