Posted on Aug 18, 2026|Superior Twin Room with City View
Anonymous UserFor me, nothing was particularly bad, that’s the thing. Everything was okay, comfortable, acceptable…but I didn’t get that “WOW, this is a 5-star hotel!” feeling. The room itself was spacious and comfortable, but I was quite surprised that the tea selection was limited to Lipton, with Nescafé for coffee. I would have appreciated a slightly better selection, perhaps Dilmah or a few different varieties of tea. It may seem like a small detail, but these little touches really contribute to the overall premium experience.
Breakfast? Okay. Cuma personally I expected a little more variety from a 5-star hotel.
Service? Okay. Good.
Pool? Nice.
Gym? Good. Big
View? Very Beautiful. 🌅
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Price per night fromS$ 92
Posted on Jul 11, 2026|Superior King Room
Lusia AndrewI guess it's my 4th time staying here.
I like the view, safety, facilities, the TV functions, i can karaoke on my own using TV YouTube hehe
Bathroom is nice. set with toothbrush and etc
King size bed with affordable price. What else should I need for my beautiful place to rest after a long pack weekday work.
For sure, I will stay here again.
One more thing, the breakfast is marvellous.
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Price per night fromS$ 38
Posted on May 14, 2026
Dik FaiJust arrived at the hotel and was informed that there was ongoing water pipe repair work outside, which caused a temporary water disruption during the daytime. We couldn’t shower or wash our hands for a while, which was quite inconvenient. Thankfully, the water supply returned to normal again in the evening.
Front desk staff were still very polite and helpful throughout the situation.
We booked the Deluxe Single Room, and the king-sized bed was very comfortable and spacious, enough for us two adults and our 2yo child, with plenty of extra space. However, the bed felt slightly damp when we first arrived, but it became better later at night.
The hotel also has a family pool and direct beach access, which makes it a great place for families with kids to relax and unwind. The buffet breakfast menu was also quite rich with plenty of choices.
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Price per night fromS$ 91
Posted on Jun 7, 2026
Anonymous User
The room facilities were okay, but the ac definitely needs improvement. When we checked into the room, the fan was already on. After switching the fan off, we noticed that the air conditioner was not cooling the room properly and it felt quite warm. We ended up sleeping with only the fan running throughout the night, which was disappointing as we did not expect such an experience. 😓
We checked the air conditioner ourselves and confirmed that it was switched on and set to the correct temperature. We also noticed that the lobby air conditioning was extremely cold, so there seemed to be a significant difference compared to our room.
We reported the issue to the front desk, but were informed that the room air conditioner was functioning well. Unfortunately, this was not our experience, and it affected our overall comfort during the stay.
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Price per night fromS$ 44
Posted on Sep 4, 2026|Deluxe Room with 2 single bed
Guest UserThis hotel is worth staying at. The staff are excellent and very polite. It's convenient for getting everywhere. Unfortunately, I didn't get to go upstairs, but it's a great spot for a drink and a bite to eat. I'll definitely stay here again if I have the chance.
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Price per night fromS$ 82
Posted on Jul 23, 2026|Standard Balcony Twin
Xiangxiang168Great location and views! The room was a bit dated though. The air conditioner's outdoor unit was right on the balcony, which was handy for drying clothes, but it made a bit of noise at night. There were no complimentary toothbrushes, but you could get two for free at the front desk. The phone was broken, and the towels were a brownish-red color, so it was hard to tell if they were clean or dirty.
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Price per night fromS$ 75
Posted on Jun 1, 2026
KING HUNG TINGRoom 811, malfunction outdoor A/C unit, only have hot air.
Around 9pm no more hot water supply, only have cool water, can't take a bath in the bathtub. Smell dusty carpet.
Moved to room 713, everything is fine, just a broken TV screen, and this room only has a shower, no bathtub...
Morning breakfast have white rice, mee goreng, chicken hot dog, meat roll, hard chicken kicap and red baked bean.
Other row, orange juice, apple juice, warm water and cool water.
Another row, croissant, muffin, white bread, golden bread, jam n coffee n tea.
N the worst part is the iban female chef or kitchen helper who fry the egg, her dealing bad attitude toward all customer, when order egg,
She always said Can u wait?! Don't order if you can't wait!!! Still have five more people order to cook!!!
Then the customer ordered, she didn't take note of the order and give the queue number or place the plate in order.
She worked in a chaotic state, due to no proper SOP and managing her order or pre making food in order. Need to audit her way to manage order.
After I waited 25 min, I goto take my 2 pcs egg order, but she missing 1 pcs egg, when I ask politely can I have another egg order, then she get mad at me, scolding me I didn't order 2 pcs egg at first, but I said I had told her 2 pcs egg before, then she shut up.
After I take the egg to my table, I hear she mumbles in Bahasa Iban said that Chinese Pig only knows... then smaller voice I don't know what she said. I turned and I saw no one beside her, definitely not talking to anyone...
The whole breakfast time was good, but the staff had a bad attitude and ruined our mood to have a good experience...
Suggestion:
If the egg cooking station is too hard to manage, just put half boiled eggs and hard boiled egg at there, then make a big batch of scrambled or omelette and put it in a tray.
The image of a professional chef preparing the fresh food, is failed by that bad attitude staff. Just save some money from hiring that staff and cook good food for customer.
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Price per night fromS$ 24
Posted on Jul 20, 2026|Deluxe Room, 2 Single Size Bed, City View
Anonymous UserIt was a beautiful experience. Our stay in Pullman Kuching is fun. The room is so comfortable and clean. We were surprised because my requests were granted and we were able to celebrate a late birthday celebration for my cousin. Also, the city view from our room is so beautiful and we can see the sunrise. We highly recommend this hotel.
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Price per night fromS$ 133
Posted on May 18, 2025
Anonymous User
My stay was disappointing. The room was very hot when I arrived and remained uncomfortable, definitely not ideal in warm weather. The surroundings and ventilation need improvement. The toilet was dirty, and the sliding door did not close properly it hung awkwardly over the rim. I have to do it myself to make it inside the rim so it can slide better. Breakfast was okay only and not attractive. They mentioned a tablet would be provided, but it wasn’t. Also, no one answered the contact number for inquiries. I expected much better for the price. Overall, this place is only for Instagrammable.
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Price per night fromS$ 67
Posted on Aug 12, 2026|Standard King Room
Clc travellerRefurbish and now VOCO. Filter water installed. Bed too soft not suitable for tall guest. Aircond blower too loud! Asked for bath towel 4 times before they could deliver. Hotel crew not very attentive rather just toooo slow. House keeper throw my skin care & body lotion (sachets) that kept inside the washroom. Burnt roti canai served in breakfast.
Despite multiple times of complaint, no solution were given. Prepay online and no approval granted for early check out. I've to bare it 2 nights. Hardly any sleep. I ended up getting myself ear plug.
Not a pleasant stay.
Location, cleanliness and generally ok.
Ways to improve
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Price per night fromS$ 104