The resort is generally very beautiful and highly rated, whether for location or cleanliness. Children will have a great time, and there are many activities for them within the resort. However, I was surprised that the women's gym doesn't open in the morning. I need to exercise at the beginning of my day, and no one had a key to the gym. It wasn't until noon that an employee arrived, and we found the air conditioning was broken. I hope they fix this.
First time here, Not the best location but definitely It is now my favorite place in Madinah. Although it is rated as 4 stars but I believe it deserves 5. The staff are amazing and treat you as special guest.
The location is good, close to Elephant Rock and also near Winter Park, which is a tour pick-up point. However, getting from the room to the reception, pool, restaurant, spa, and fitness center requires a bit of a walk. Golf carts are available but often take a while to arrive. The shower was broken but was promptly fixed. Breakfast was delicious.
Good location, close to all the points of interest in the city of Yanbu. However, it is a little bit far away from industrial area. A very typical Ibis hotel, very convenient.
Hotel room was big, nice and clean. It’s near to shops and restaurants. Only thing I didn’t like it they saw us struggling with the luggage but didn’t help
I had high expectations for Habitas, especially considering the price point, but unfortunately the service did not live up to it.
First, communication was a recurring issue. Several staff members, particularly at the reception, were not fluent in English, which led to multiple instances of miscommunication and incorrect information. For a property that caters to international guests, it is essential to have front desk staff who can communicate clearly and confidently in English.
The experience at Tama Restaurant was even more disappointing. One of the male staff members was noticeably rude. We were presented with the bill even though we had not requested it, which felt dismissive and unwelcoming. Additionally, when my friend, who had just finished swimming, was told she could not sit because she was wet, no alternative solution was offered. No bathrobe, no towel, no assistance. She was effectively expected to stand while eating. When this was raised, there was no apology or sense of accountability.
For the price charged, the level of service falls significantly short. Compared to other luxury properties such as Banyan Tree, where the staff are consistently warm and attentive, the difference in hospitality is very noticeable.
Habitas has beautiful surroundings, but service is what defines a true luxury experience. Unfortunately, that standard was not met during our stay.
A relatively new hotel with a slight smell of formaldehyde from the decoration, especially the small gym, which is impossible to stay in because of the strong smell. The room is large and the sanitary conditions are good. The breakfast variety is very small and there are not many choices.
The room is large and the price is high. The hotel staff has a good service attitude. The buffet food in the evening is OK. Remind the four choices of roasting and three quantities are very high. Other food is leisurely before the roasting comes up.
Am so glad I choose Cloud 7 Residence. I am a solo traveler to AlUla and I don't drive. Prior to my trip, i notice that quite a number of hotels/B&Bs do not offer meals and there are no restaurants nearby. Cloud & Residence has its own restaurant and therefore, it saves the trouble of looking for food. All staff there are very friendly and super helpful. Wifi works well. Hope I can visit again.
Great
42 reviews
9.0/10
Price from
INR 7,773
per night
Check Availability
See All Hotels With Pools in Al Madinah Province
Latest Reviews for Al Madinah Province Hotels
See all
8.8/10
Very Good
The swimming pool is perfect! The view was great~ the room was very clean, we love it! E-bike service is the best and the trampoline
Experience one of AlUla's finest resorts, boasting outstanding hospitality and an unbeatable location surrounded by nature. The swimming pool provides breathtaking views, and the breakfast is simply incredible. It's the perfect escape for families and friends alike.
It was the most wonderful family holiday ever. The hotel the staff the location were all impeccable. It was an experience that we are already planning to repeat. The banyan tree brand behind this resort really understand luxury . And the food at Saffron was amazing! Probably the best Thai in Saudi!
All was perfect. Very friendly and professional personal; breakfast was delicious and the facilities were amazing. The rooms were very comfortable and we enjoyed our stay.
First time here, Not the best location but definitely It is now my favorite place in Madinah. Although it is rated as 4 stars but I believe it deserves 5. The staff are amazing and treat you as special guest.
Location not so far from haram.. a lot of local youngster hangouts with friends to drink a coffee here.. I saw many girls hair free here some of them driving and they having a short hair too.. modern Arabian
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
With over 1,500,000 hotels across 230+ countries and regions, Trip.com has options for every traveller. Unsure where to stay? Explore the site for great ideas and find the perfect stay!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.