Posted on Mar 23, 2026|Deluxe King Room-Smoking
Ng.AHotel opened in 2023, still consider new and in good condition. Room is clean and spacious. Breakfast is nice and variety desserts to choose. Good location, Sogo is within walking distance. Overall comfortable and enjoyable trip.
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Price per night fromBRL 193
Posted on Jul 6, 2026|Deluxe Room
Anonymous UserVery old 5 star Hotel that the room amenities is only 3 stars.
Staff were great and friendly
Room amenities worst than 3 star hotel, very old towels, cheap body and hair shampoo. Recommend to bring your own.
Room sound proof is so bad that you can hear every single words from next door. Totally can't get good sleep due to next door talking non stops, imagine they do some exercise...
Breakfast space is too small to cater full house.
Food selection was mid
Gym was the highlight, world class gym. But lack of air conditioning.
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Price per night fromBRL 252
Posted on Apr 1, 2026
Guest User
Pros: large room, nice view from the window, good breakfast, not bad gym.
Cons:
Inattentive staff (I had booked a Deluxe room, but they put me in a regular room. Later I had doubts and went back to check if it was really my room. It turned out it wasn't).
On the last night the water was black, making it impossible to wash or brush your teeth.
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Price per night fromBRL 112
Posted on Mar 8, 2026
Guest User
I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience.
The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest.
The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather.
The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly.
The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out.
Facilities like the swimming pool and gym were also available and well maintained.
Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.
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Price per night fromBRL 133
Posted on Apr 20, 2026|Deluxe Room
JamelahYOverall stay is good but the amenities like bath towel is shabby and faded white color, no face towel n small towel. breakfast is really ‘local indonesian’ style . I ordered room service for dinner and its good👍. I am staying at pool terrace and view is superb at night. I love the view.
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Price per night fromBRL 180
Posted on Jul 23, 2026|Deluxe Room
Guest UserUpon arrival, we were upgraded to a suite for our 2-night stay in Medan. The bedding was very comfortable, and we had a Smart TV and Wi-Fi. The staff were charming, and the breakfast offered a variety of savory and sweet dishes. I highly recommend it 👍
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Price per night fromBRL 117
Posted on Jun 21, 2026|Guest Room, 2 Twin
图样The hotel's location is quite convenient, right opposite a Starbucks. However, traffic can be quite congested. The hotel staff were all incredibly friendly and helpful. On a side note, the new spa downstairs is excellent, offering great value for money. If I ever get the chance to visit again, I'd definitely consider staying at this hotel.
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Price per night fromBRL 225
Posted on Jun 14, 2026|Deluxe Twin Room
KAT YaniWe had 2 night gate away here, Fantastic stay 💕💕💕💕💕!!! Breakfast superb! Beach is gorgeous view , facilities are top knot ! I had a lot of pretty photos taken here in the hotel area. Every corner is fabulous photo spot !!
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Price per night fromBRL 403
Posted on Jun 27, 2026
JL2026I stayed here because the hotel close to train station & shopping mall, besides there is a vegetarian restaurant next to the hotel which is very convenient for me as a vegetarian.
All the staffs were very friendly and helpful.
Room was not big enough but it’s ok. Food was not bad as well.
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Price per night fromBRL 133
Posted on Apr 4, 2026|Deluxe Room
Refaateg
The Hotel is super good .. Everything are amazing..
But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in ..
After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?
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Price per night fromBRL 258