Posted on Jun 18, 2026
Guest UserThe location is a bit far for those who don't know the tower, it's quite a bit back. The cooking utensils are good, but there's no water heater.
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Price per night fromTHB 619
Posted on Feb 23, 2026
Guest User
Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.
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Price per night fromTHB 2,131
Posted on Jan 12, 2026|Deluxe Non Smoking Room
Anonymous UserGreat strategic location, close to the mall. The atmosphere feels like you're not even in the city, with Bali-like vibes. Every room has a bathtub, which is great for families with small children. The sports club also has many facilities. The only downside is the number of mosquitoes outdoors.
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Price per night fromTHB 1,343
Posted on Mar 31, 2026|Mountain Sunrise View
Guest UserThis is a very recomended hotel for leisure and winding down.
Supported with service and hospitality exceeding for the price.
Looking forward for another chance to stay at Novus Jiva Resort Anyer.
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Price per night fromTHB 2,626
Posted on Jun 17, 2026
mooninday
Excellent! It's very close to the airport and offers a shuttle service. Rooms on the right side facing the road can be a bit noisy, as Indonesian motorcycles are loud from morning till night. So, from my second stay onwards, I always requested a room on the left side, which is very quiet and ensures a good night's sleep. The breakfast also has a wide variety of options suitable for Chinese palates. I really hope I can come here for a vacation someday instead of just a business trip. Even for business, it's great, perfectly avoiding city center traffic, and the hotel's ambiance makes you feel like you're on holiday!~ ( ̄▽ ̄~)~
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Price per night fromTHB 2,547
Posted on Mar 8, 2026|Executive King Suite
Minnie JStay overnight for the Chinese New Year. The evening event was enjoyable, with good food, great music, and a lively lion dance performance that added to the festive atmosphere. The hotel is clean, well-located, and the staff are very helpful and friendly. Overall, a great experience and definitely recommended.
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Price per night fromTHB 1,536
Posted on Jul 16, 2026
_shhh_⭐⭐⭐⭐ 4/5 - Spotless, Great Location & Amazing Service!
Had such a wonderful stay at Citadines West Jakarta! 😍
🧼 Cleanliness: 4/5 - The room was so clean and cozy, felt fresh the moment we walked in.
📍 Location: 4/5 - Super strategic in West Jakarta! Easy to reach malls, and the airport ✈️
🍽️ Breakfast: 5/5 - So many varieties and everything was delicious! Loved the selection 😋
But the BEST part was the service! 💛
From the smooth airport shuttle pickup 🚐 to every single hotel staff, everyone was so kind and helpful. We arrived for a late night check-in 🌙 and the front desk still greeted us with the warmest welcome and made everything so easy.
Really felt taken care of. Will 100% come back again! Highly recommend 🙌
#CitadinesWestJakarta #Citadines #JakartaHotel #HotelReview #BreakfastGoals #StaycationJakarta #CleanAndComfy #GreatService #TravelIndonesia
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Price per night fromTHB 1,135
Posted on Jul 29, 2026|Superior Twin Room
Anonymous Usernice hotel, very near to jakarta airport but a bit far from malls & restaurants. hotel should provide weighing scale at the lobby like most hotels in jakarta for hotel guests to weigh baggages before flying out. there was only one staff at the reception with so many hotel guests checking in and out, not so smart.
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Price per night fromTHB 1,065
Posted on Jul 14, 2026|Deluxe King Room
Guest UserThis hotel's location is very strategic for transit passengers, especially for Umrah/Hajj pilgrims. Regarding cleanliness, the carpet should be replaced with a new one to avoid the musty smell. For facilities, there's no elevator to the rooms, which can be a bit challenging if guests have a lot of luggage. Overall, the hotel staff's service is excellent and friendly; they even escorted me to the check-in counter. Thanks!
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Price per night fromTHB 1,670
Posted on Jul 31, 2026|Superior Twin Room
Guest UserOverall the hotel was favourable, more positive issues then negatives such as:
1. location good especially if ur into golfing,
2. breakfast was ok, very nice restaurant ambience
3. Easily accessible to chain restaurant as it’s connected to a mall
But, having laid out the positives, here is the single most important issue that will make me
avoid the hotel ( n i recommend u to avoid it too) unless the management changes its policy on energy saving.
My 6day 5 nights stay were sleep deprived, as every night between 2-3am the hotel decides to reduce it’s air conditioning temperature which made sleeping unbearably hot, I woke up sweating all 4 nights except for 1 night(maybe because I was too exhausted or maybe they got fed up of my complaints) which I did incessantly ..the first nite I went to the lobby to complain to the duty manager,,and every nite after before retiring to the rooms 10.30/11pm, I would remind the duty manager the same thing..which they promised that they will inform the hotel engineers ..but it never worked..every night I’d be calling the duty manager n after 30minutes of still suffering in the heat,,I would go to the lobby and personally complaint..check ur damn cameras if the hotel mgmt thinks I’m making tis up…my stay was 19/7-24/7/26..it’s just so stupid to operate a hotel tis way…if u really want to save energy without disrupting the guests sleep…shut it at 5am, when it’s oredi super cold n most guest r also in the process of getting up!!! Please avoid this hotel if u feel sleep is important to u!!!
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Price per night fromTHB 1,734