Free shuttle even at midnight! Very good communication and quick to arrive. All staff were extremely friendly and polite. The hotel room was lovely, very clean (and I am very picky!) with freshly-washed linens. Large bathroom with great hot shower. Very quiet place despite being so close to the airport. Nothing negative to say; it was a 100% positive stay and I would highly recommend. Shuttle back to the airport was right on time and despite having a lot of people, it went quickly and we were at the airport in only five minutes.
I stayed here with my family for a New Year's Eve trip to explore the PIK 2 area. We had a fantastic experience. The hotel staff was incredibly generous; since the room type I originally booked wasn't available, they upgraded us to a higher-level room and included free breakfast, which was a wonderful surprise.
The vibe is very traditional Chinese, so it feels very welcoming for Chinese travelers or anyone who appreciates the culture. The room itself felt brand new, spacious, and very clean. It’s also quite modern—we loved the voice control feature for the lights and curtains!
Small details made the difference: we got welcome drinks and even free mochi ice cream in the lobby. There is also free flow mineral water in the hallway and the drinks in the in-room minibar were free.
For breakfast, don't expect a massive international buffet like in huge hotels, but the selection is decent. It focuses on authentic Chinese dishes, which gave us a nice chance to try something different.
Highly recommended for anyone looking for a comfortable place to stay in PIK2!
We had a wonderful stay at FM7 Resort Hotel Bandara Jakarta Airport. The hotel is very clean and well maintained, which made our stay very comfortable. The location is excellent, especially for travelers who need quick access to the airport.
The staff were very friendly, helpful, and professional throughout our stay. Check-in and check-out were smooth, and the service was excellent. The facilities are also great, with comfortable rooms and good amenities that made our stay relaxing.
Overall, it was a very pleasant experience and we would definitely recommend this hotel to other travelers, especially couples or anyone looking for a convenient and comfortable stay near Jakarta Airport.
Choosing this hotel was convenient for a business trip. The hotel environment was clean and comfortable, making it a pleasant stay. The price was reasonable and it is worth recommending.
This hotel is an excellent choice for a layover. It's very close to the airport, which is perfect for travelers transiting from Jakarta to Komodo, and includes airport transfers. They even have a WeChat account, so you can easily book your pickup from your home country.
However, the pickup location was a bit tricky to find. I'd suggest they create a new video or picture guide for the pickup point.
The hotel itself is very clean, and while the room was small, it was well-equipped and spotlessly clean. The staff were also very friendly and welcoming.
On the downside, our room wasn't ready until past 5 PM, even though check-in is at 2 PM. The efficiency could definitely be improved.
D’primahotel Airport Jakarta Terminal 3 Wellness Center is a convenient and practical choice for travelers in transit or with early flights, located right inside Soekarno-Hatta Airport’s Terminal 3. The rooms are clean and modern but quite compact, with no windows and limited space for large luggage. Staff are friendly and helpful, and the wellness center offers a nice place to relax before or after a flight. While the location is unbeatable for airport access, some guests note minor issues such as noise from the corridor, fixed air-conditioning, and small bathrooms. Overall, it’s a great option for short stays and rest between flights, offering comfort and efficiency rather than luxury.
Had an international flight the next morning, and there was an hourly shuttle service to the airport. I booked a lake-view room, but all I could see was a really, really big tree. And because it was raining, I couldn't enjoy any lake view at all. There was a distinct damp, mildewy smell in the hallway, but the room itself was okay. The air conditioner blew directly onto the bed, though. It's close to the airport, so there was some airplane noise, but it wasn't enough to disturb my sleep. Breakfast started at 6 AM, and the hotel even prepared a breakfast to-go for us since we were catching the 6 AM shuttle to the airport. The service attitude was quite good overall.
Since it's a hotel located in an apartment building, there are quite a few limitations. There's no swimming pool or gym, the elevators are shared with residents, and the room itself is very small with no closet or safe. However, for a short stay of one or two nights, it's comfortable enough.
Nice big bungalow - Nice bed - Good air conditioning - Large bathroom with shower and hot water - Fridge nice and cold - Coffee & Tea facilities - Bottles of water - Daily cleaning
Good service & Room service
Delicious varied & extensive breakfast
Perfect location within walking distance of Serang Mall
Lovely swimming pool - Good fitness
I had a wonderful stay at this cozy studio in Tokyo Residence PIK2. The cleanliness was absolutely top-notch — everything was spotless, fresh, and very well-maintained, which made the space feel comfortable and relaxing from the moment I arrived.
What really stood out was the professionalism of the host. Communication was smooth, clear, and prompt, and every detail was handled with care. Check-in was easy, and the host made sure everything was ready and hassle-free.
Overall, a clean, cozy, and well-managed place. Highly recommended for anyone looking for a comfortable and reliable stay in PIK2!
Amazing
17 reviews
9.4/10
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8,7/10
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AAnonymous UserBreakfast spread excellent.
Check in staff very attentive to my request to change room with pool view, excellent.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
CChenhaishichenHad an international flight the next morning, and there was an hourly shuttle service to the airport. I booked a lake-view room, but all I could see was a really, really big tree. And because it was raining, I couldn't enjoy any lake view at all. There was a distinct damp, mildewy smell in the hallway, but the room itself was okay. The air conditioner blew directly onto the bed, though. It's close to the airport, so there was some airplane noise, but it wasn't enough to disturb my sleep. Breakfast started at 6 AM, and the hotel even prepared a breakfast to-go for us since we were catching the 6 AM shuttle to the airport. The service attitude was quite good overall.
DDaihaoeryi473The hotel room facilities are a bit old, and the cleanliness didn't meet expectations. The bedding might have been used for a while as there were yellow stains. The chairs weren't very clean either.
It's right next to the exhibition hall. The good thing is you can get there in 3 minutes. The downside is that if there's an event at the hall, it starts getting noisy from 4 AM, and sometimes there's construction at night. Out of 6 nights, I only had 3 good nights' sleep. The motorcycle noise outside is also very loud, which seems to be a city characteristic and not the hotel's fault.
Overall, I'm satisfied.
Mmago****Convenient for a layover, being close to the airport. I'd definitely stay here again. It would be perfect if there was a shuttle service available for transfers late at night.
The hygiene was good, and the service attitude was also quite nice.
KKongLSHad a good sleep at this hotel. It's not fancy but it's a reasonable option if you have an overnight layover in CGK T2. T3 has at least 3 other hotels at different price levels so you would find a newer hotel over there if your departing flight is from T3. The hotel is located inside the T2 terminal near the skytrain station. If you need to get to another terminal the next morning, you should budget an additional 30 minutes for the trip. Food choices in T2 are much less than in T3 but there are a few outlets that open 24 hours, so, as long as you are not choosy, you won't go hungry (we had A&W and it was lousy). This hotel starts serving breakfast at 3 am. Breakfast is not fancy but adequate, with salad, fruit, the usual buffet of rice and pasta, a few complements, bread, coffee, etc. You might need help with heavy luggage to bring them up & down the ramps at a couple of staircases. There is a BIG smoking room near the reception. A peculiar thing with this hotel is that the rooms are spread along long corridors on both sides of the reception. If your room number is 1, it'll mean a >200m walk from the reception.
AAnonymous UserD’primahotel Airport Jakarta Terminal 3 Wellness Center is a convenient and practical choice for travelers in transit or with early flights, located right inside Soekarno-Hatta Airport’s Terminal 3. The rooms are clean and modern but quite compact, with no windows and limited space for large luggage. Staff are friendly and helpful, and the wellness center offers a nice place to relax before or after a flight. While the location is unbeatable for airport access, some guests note minor issues such as noise from the corridor, fixed air-conditioning, and small bathrooms. Overall, it’s a great option for short stays and rest between flights, offering comfort and efficiency rather than luxury.
GGuest UserVery nice hotel, service is very good, we shifted from hotelroom 22m2 to a suite 47m2 with big balcony.
Minor remark if you ask to fixe the deposit box code you have to ask several times (normal in Indonesia).
Very friendly staff, especially Reza & Rully from the restaurant. My wife is gluten free and they asked the kitchen staff to prepare a special gluten free meal ! Thank you Reza & Rully.
The breakfast choice is great of course more Indonesian orientated but oké for us.
Menu card is sufficient and typical Indonesian but also have hamburger & pizza on the list. The sate I found dry.
Unfortunately Aston hotel has no Spa so no Pijit (Indonesian massage) mani- & pedicure facilities and we had to go to another hotel. We advise the hotel to have the pijit & mani- pedicure in-house .
The area is not very interesting but staying at the hotel was very nice because of the beach and swimming pool.
Overlooking everything it is fine for a stay for 3 or 4 days because limited interesting things to see and shopping facilities.
Jjenney82This hotel is an excellent choice for a layover. It's very close to the airport, which is perfect for travelers transiting from Jakarta to Komodo, and includes airport transfers. They even have a WeChat account, so you can easily book your pickup from your home country.
However, the pickup location was a bit tricky to find. I'd suggest they create a new video or picture guide for the pickup point.
The hotel itself is very clean, and while the room was small, it was well-equipped and spotlessly clean. The staff were also very friendly and welcoming.
On the downside, our room wasn't ready until past 5 PM, even though check-in is at 2 PM. The efficiency could definitely be improved.
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