The room was spotless. The service was excellent, and I was incredibly grateful that they helped me retrieve an item I'd left behind during my previous stay! The Hilton brand is very well-regarded in China, so it was no surprise to see many Chinese guests staying here.
Here’s an example review for Valo Hotel:
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I recently stayed at Valo Hotel and was thoroughly impressed with the experience. The hotel strikes a perfect balance between modern design and cozy comfort. The rooms were impeccably clean, well-designed, and equipped with everything I needed for a relaxing stay. I particularly loved the smart layout, which maximized the space without compromising comfort.
The staff were friendly, attentive, and always ready to assist with any queries or special requests. The location was also a big plus—conveniently situated close to key attractions, public transport, and great dining options.
One standout feature was the wellness area. The sauna and fitness facilities were top-notch, offering the perfect way to unwind after a long day. The breakfast buffet was equally impressive, with a wide variety of fresh and delicious options catering to different tastes and dietary preferences.
Overall, Valo Hotel provided an excellent stay that exceeded my expectations. Whether you're traveling for business or leisure, I highly recommend it for its quality service, comfortable ambiance, and great amenities. I’m already looking forward to my next visit!
The hotel is very good and the environment is very good, but the hotel is a bit old. The sea view room has a very beautiful view, but I forgot to book breakfast. Breakfast is 30 euros per person, which is a bit expensive!
Very clean and tidy hotel, very close to Aalto University, it is a serviced apartment, there is a supermarket downstairs, the requirements reserved when booking the room were arranged very satisfactory, there are also entertainment venues on the first floor, billiards, sauna, public kitchen, public meeting room, gym, very convenient and safe, opposite is the supermarket, buying food is also very convenient, the hotel is very cost-effective, next time I will choose here
The hotel's location is excellent, right across from the STOCKMANN department store. There's a tram stop directly in front of the hotel, offering a one-stop ride to the central train station or a few stops to the cruise terminal. The hotel has its own bar and restaurant, but unfortunately, it's closed on Sundays. Be aware that some basement rooms have no windows, and some rooms are located in a back building, requiring a transfer elevator and a bit of a walk down the hallway – so make sure to ask for clarification. During my two-day stay, I encountered several guests who couldn't find their rooms. The hotel's facilities, cleanliness, and room layout are all good. A great bonus for East Asian travelers is the in-room kettle and a variety of tea and coffee options. The breakfast is rich and offers many choices, perfect for those who enjoy Western cuisine. Taking a ride in the small, ninety-year-old elevator is quite an experience, haha!
The breakfast was amazing! In the restaurant I was sad to see they only had one server in the restaurant she seemed to be working very hard but it took a long time to get our bill. I’d like to see them utilise the outdoor area more because it’s very nice. The front desk were very attentive
The hotel's location is pretty good; you can actually walk to most of the main attractions. There's also a rooftop where you can see different sights. The hotel lobby is very distinctive, and it includes a buffet breakfast with a wide selection. Even if you have an early flight the next day and can't make breakfast, the front desk staff are very thoughtful and will arrange sandwiches and drinks for you. On the downside, the sauna's operating hours are from 5 PM to 9 PM, which often means we're not in the hotel and can't use it.
The hot springs are quite large in Finland. It ends at 21 o'clock. You must remember to go early. We only checked in at 20:30 and couldn't make a good soak.
The hotel is very big and beautiful like a park, and there is a 60s labor at the door.
The apartment room is large, clean and tidy, well-equipped, the bathroom sink is very comfortable to use, and there is a washing machine. The apartment is in a courtyard. In addition to the apartment door, the yard and the unit have a password door, which is more convenient to stay.
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42 reviews
9.3/10
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HheidiOverall, my recent stay with Bob W was disappointing.
I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip.
Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest.
Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion.
Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity.
In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you
FFeiyuDirectly opposite the hotel is a small, quiet park. The location is excellent, being very close to the city center, port, and subway, which makes getting around incredibly convenient. There's also a great coffee shop just a short walk downstairs. Overall, I really liked my stay. The only minor point is that there was no kettle in the room for boiling water, and I had to ask for one. I'd suggest the hotel consider proactively providing kettles, especially for Asian guests, and Chinese visitors in particular, as it's a common preference.
SSwissUnitRecommended for one night stay only particularly if you absolutely need to be near the airport. Room was quite basic. No USB port charging, room, slippers, bottled water, or any amenities at all. Restaurant was great, but I don’t think that’s part of the hotel
KKHAMINI CHANDRANHere’s an example review for Valo Hotel:
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I recently stayed at Valo Hotel and was thoroughly impressed with the experience. The hotel strikes a perfect balance between modern design and cozy comfort. The rooms were impeccably clean, well-designed, and equipped with everything I needed for a relaxing stay. I particularly loved the smart layout, which maximized the space without compromising comfort.
The staff were friendly, attentive, and always ready to assist with any queries or special requests. The location was also a big plus—conveniently situated close to key attractions, public transport, and great dining options.
One standout feature was the wellness area. The sauna and fitness facilities were top-notch, offering the perfect way to unwind after a long day. The breakfast buffet was equally impressive, with a wide variety of fresh and delicious options catering to different tastes and dietary preferences.
Overall, Valo Hotel provided an excellent stay that exceeded my expectations. Whether you're traveling for business or leisure, I highly recommend it for its quality service, comfortable ambiance, and great amenities. I’m already looking forward to my next visit!
TTraveler DanI really enjoyed my stay here. The room was perfect for a solo traveler. It was like a small apartment for myself. Having a dishwasher and washing machine were nice comforts. The breakfast was good too from the cafe a 1 minute walk away.
DDennis 陈This is a really 5 Stars Hotel in the heart of Helsinki.
The infrastructure, the amenities, the services are impeccable from check-in to check-out and everything in between. Doormen are courteous and friendly. The Housekeepers are friendly, meticulous and polite.
The Gym is one of the best in the hotel industry. It is so well equipped for all muscle groups you wish to work on.
When one of my friend’s room and some issues, it was immediately remedied and service recovery was swift and effective.
Our rooms were actually extended and drinks grated gratis to wow us. I must say Willem Hagedoorn (the Deputy Hotel Manager) was really generous!
All 5 of us were very impressed by the high quality customer service and first class hospitality standard of NH Collection - we were delighted!
I even got a Birthday surprise from the Guest Relations Manager. Cheers!
GGuest UserThe breakfast was amazing! In the restaurant I was sad to see they only had one server in the restaurant she seemed to be working very hard but it took a long time to get our bill. I’d like to see them utilise the outdoor area more because it’s very nice. The front desk were very attentive
GGuest UserThoroughly enjoyed my stay. The hotel is centrally located (walking distance from Kampii, train station, etc.), the room was spacious and well equipped, the service was impeccable and the breakfast buffet extensive. I also enjoyed the dinner, which was included in the room rate. Overall, very good value for money (compared to other hotels). Highly recommend.
RRACHEL WONG XINYINGNoli studios is a best place for tourists to stay with. The location was nice and the room is perfect. It located at Malmi station if you take train.
For this location, it was nice because it takes only 10-15 mins walking distance to reach two supermarkets nearby from Noli studio. Other than that, it took only 5-10 mins walking distance to reach the railway station from Noli studio. So, the location is perfect for those who wanted to stay.
Besides, Noli studio also very good for the people to stay with because there is a direct train can reach the airport, so you no need to worry abt it. It is very convenient for people to stay with Noli studio. Other than that, the railway station can actually reach the Helsinki which is the most popular destination from only 5 stations away from Malmi.
Overall it was nice, the room can cook and it is big enough for us to stay. People here are also quite nice when serving us.
GGuest UserThe location is very near the train station, and one can walk behind the building block to reach the track for trains heading to the airport. There are a few steps but the staff are happy to help with my luggage. The sauna is small but a nice way to spend the night. Breakfast is also nice with a variation of food.
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