Functional for a Layover, But Bare-Bones in
If you just need a place to crash during a long layover, this hotel serves its purpose, but don't expect any ”extras.” It is a functional choice for proximity to the airport, and that is about where the perks end.
The Downsides:
Missing Amenities: The room is strictly ”no-frills.” There is no kettle, no coffee-making facilities, and absolutely no toiletries provided.
Basic Bathroom: The bathroom setup is incredibly sparse. There wasn't even a floor mat, which made the space feel unfinished and led to a slippery floor after showering.
Mediocre Breakfast: The morning spread was underwhelming. It’s edible, but certainly not a highlight of the stay.
The Verdict:
It’s a fine spot if you are arriving late and leaving early, but the lack of basic comforts makes it hard to recommend for anything longer than a quick night's sleep.
Hotel near Copenhagen Center,Copenhagen96.5% of visitors choose this area
Sstrewriid2026.05.10
Service: Self check-in was a breeze. There are several counters on the first floor where you can ask questions, and the staff were very friendly and helpful. Even though my English isn't great, they still managed to assist me successfully.
Environment: P8 is the rooftop kitchen, I saw it but didn't go. If you're concerned about security, buying a lock is quite necessary; you can get one at the front desk for 45.
Hygiene: The bathrooms were cleaned daily and trash was emptied, and the bedding was also very clean.
Facilities: To the left of the self check-in area on the first floor, there's a tap water dispenser where you can fill up your bottle – remember to bring your own cup to save money!
Checking in & out are done via the self-check in automat. Didn't try the breakfast. There's an indoor swimming pool which is great. Room is clean & tidy, with some traces of dust though. The hotel looks dated but well-maintained. The bartender is cheerful and staff are friendly. Just a few steps away from Kastrup Airport. Train station connected to the hotel so we simply took the train to Copenhagen city centre ftom the hotel which took about 20 minutes.
It was a very nice hotel, it's very new too, only open a monthly when I was visited. it's very near the town, can walk to the shopping area in 20-30 minutes and also 5 minutes to Tivoli. Very near the train station. It's very good location.
The staffs r so friendly and very helpful if I asked anything. I am sure to come back here if I have chance to visit Copenhagen again.
Easy check in and check out. Booked because of the proximity to the airport. Only downside is there isn’t a shuttle service available for the airport and the train station is pretty far. Overall the short stay was good and easy to get to the airport by cab.
I would like to share some feedback regarding my recent stay. Overall, I had a pleasant experience, and many aspects of the hotel were excellent—especially the cleansing products provided, which were of very good quality and much appreciated.
However, as someone with sensitive skin, I am particularly affected by dust mites. During my stay, I noticed that the carpet in the room may not have been thoroughly vacuumed, which caused significant skin irritation and discomfort.
I kindly suggest that the hotel could improve its vacuuming and cleaning standards, especially for carpets, to ensure a more comfortable environment for guests with allergies or sensitive skin.
It was a clean, small room with a large TV and a view of the inner courtyard. The front desk staff were friendly. The hotel's location was very quiet, right next to the famous Frederiksborg Castle, in the heart of the old town. The room itself was also quiet and pleasant. There were Danish, Swedish, and German channels available. Unfortunately, the Wi-Fi and the advertised streaming on the TV didn't work.
Hotel near Copenhagen Center,Copenhagen96.5% of visitors choose this area
GGuest User2024.07.14
It wasn't my first time in Copenhagen but I'm sure that if I will come back again Phoenix Copenhagen will be my hotel. Excellent position in the heart of the city, really close to all the main attractions and metro. The hotel its huge, very clean, the staff super friendly and gentle. In the room the coffee it's free and there is a mini bar that's ok. Really recommended.
Paolo
Great
136 reviews
9.1/10
Price from
THB 4,981
per night
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8.4/10
Very Good
GGuest UserEasy check in and check out. Booked because of the proximity to the airport. Only downside is there isn’t a shuttle service available for the airport and the train station is pretty far. Overall the short stay was good and easy to get to the airport by cab.
SSabinaRahimIt was small, but for this price in Copenhagen was affordable. Clean, quiet unless you open the windows. You can self check in and out. Inside we had bathroom private. WiFi was working good. And to the center of the city you can go with bus n”17” till the metro.
GGuest UserThe room was excellent, and the front desk staff were great. The room was very clean, and the security was also very strict. The location is good too, very close to the subway station, making it convenient to get to the city center by subway.
AAnonymous UserThe location is absolutely fantastic! It's just a few minutes' walk to Tivoli Gardens and City Hall Square, and the Central Station is also very close, making it super convenient for both sightseeing and getting around. The bedding in the room was incredibly comfortable; the mattress and pillows were just right, not too soft and not too firm, so I slept really well and didn't feel tired at all. The front desk service was also very friendly. Overall, my business trip stay was excellent, and I'll definitely choose this place again next time I'm in Copenhagen. I highly recommend it to friends visiting too!
GGuest UserHotel was close to the central train station, which was very useful coming in from the airport. Hotel had provided us with free macaroons and champagne as we were on our honeymoon! Was very pleased with our stays
SstrewriidService: Self check-in was a breeze. There are several counters on the first floor where you can ask questions, and the staff were very friendly and helpful. Even though my English isn't great, they still managed to assist me successfully.
Environment: P8 is the rooftop kitchen, I saw it but didn't go. If you're concerned about security, buying a lock is quite necessary; you can get one at the front desk for 45.
Hygiene: The bathrooms were cleaned daily and trash was emptied, and the bedding was also very clean.
Facilities: To the left of the self check-in area on the first floor, there's a tap water dispenser where you can fill up your bottle – remember to bring your own cup to save money!
GGuest UserThe room was a bit small. It's about a 10-minute walk from the central station, but closer to the tram stop, which is more convenient for getting to attractions like Nyhavn. Breakfast for 59 DKK was a bit basic, just bread, yogurt, and coffee. Check-in is at 3 PM. Luggage storage is 25 DKK for 3 hours, and 40 DKK for 6 hours. Access to the kitchen, which has a fridge, kettle, microwave, and utensils, costs 25 DKK for your entire stay. When I checked in, the lock on my locker was broken, but the front desk staff quickly came up and fixed it after I reported it. I was very satisfied with their efficiency and problem-solving, but I hope the staff will check if the facilities are in working order after guests check out. There's a 7-Eleven nearby, as well as a Netto supermarket if you want to buy groceries to cook.
AAnonymous UserPros: Has a kitchen, communal laundry room, and the room is new and clean.
Cons: Absolutely no service staff, unclear signage, took 15 minutes to find the room, a bit far from the subway station, more than a 10-minute walk. The shower is completely open, so the entire bathroom gets wet after showering.
PPat PhadungIt was a very nice hotel, it's very new too, only open a monthly when I was visited. it's very near the town, can walk to the shopping area in 20-30 minutes and also 5 minutes to Tivoli. Very near the train station. It's very good location.
The staffs r so friendly and very helpful if I asked anything. I am sure to come back here if I have chance to visit Copenhagen again.
GGuest UserThe hotel is a bit old but very clean. The gym is a bit basic, but it has all the necessary equipment. The breakfast was quite good, and Nordic ingredients are always excellent. It was Valentine's Day when I checked in, and the hotel even gave us chocolates, which was a very thoughtful touch. Copenhagen is a beautiful city, and I'll definitely come back.
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