GGuest UserThe room was clean and tidy, just a bit on the small side. It's very close to the airport, and the way there is easy to find. There are plenty of food options nearby, and the front desk service was excellent. They even told me the taxi fare and which parking lot was free. Definitely recommend!
GGuest UserIt does what it needs. If you want to check in before 3pm it is not possible, you have to leave your luggage in a locker, of course against cost. If all lockers are occupied than surprisingly the room is already ready. All is for the rules, the staff has no flexibility to address customer needs. No one can tell me that with a hotel of this size there is no room ready after 12 am, it is not that all people want to check-in at the same time. Simple statistics. I wanted to have breakfast spontaneously, was not possible because I didn’t book it the night before. Exceptions not possible! I get it that the hotel needs to plan in advance, however it is also simple statistics with a buffet of this size. So hotel rather misses out on guests who want to pay extra due to rules.
When you just need a room for a night the hotel is totally fine. If you need anything extra the stuff needs to follow the rules no matter the request.
GGuest UserThe hotel location is great, close to the metro, making it convenient for getting around. Plus, there's a shopping mall right next door. I was traveling solo and booked a single room, which honestly was the smallest room I've ever stayed in, but it was quite clean. The front desk doesn't store luggage; you have to put it in special lockers in the basement. A small locker is fine for a carry-on, and it costs 40 DKK for six hours.
GGuest UserI and my son stayed for 3 days (btw 26-29 May ) at a Deluxe Room at 5th floor. Hotel Location was very close to TIVOLI and Central Station. Room was clean and wide. I stayed on ”Breakfast included” basis.. Since I am an omelette or scrambled egg person at breakfast, the breakfast menu was sufficient for me because omelette and scrambled egg they were included under breakfast menu. . However, I've seen same star hotels with much more richer breakfasts of course.
1) Our 5th floor room was reachable via 2 elevators. Firrst you take an elevator and go to 1st floor. Then at 1st floor you walk through a looong coridor. I guess, after this long walk we reach to an additional building of hotel which you cannot understand.. From there you get the elevator again and reach 5th floor. ( I stayed at room 1503 )
2) Everyday the room was cleaned.
3) The reastaurant staff was very friendly and they were giving service in a very kind way.
4) The reception staff; They did not do anything wrong, but normally I expect a larger smile and more welcoming, energyc, warm attitudes when I step in a hotel. I do not know why I could not feel this at this hotel reception. Secondly, when the Italian male receptionst asked me about my room choice when checking in ( room with a view OR quite room looking at inner garden ), I said I prefer the room with VIEW. However, when I was choosing the room with view, I did not know that room was looking at a street where ROAD CONSTRUCTION was going on. He only told me that street can be crowded only during weekend. I said we will leave until weekend so I thought that I will not be effected from any street noise at a evening. But a CONSTRUCTION NOISE during day that he did not mention was not nice.
Overall, it is a nice hotel. But ask where your room is exactly located and ask if you will reach by 1 or 2 elevators.
Photos are; from Breakfast and view from my 5th floor room. But down below of this view, the hotel looks at another hotesls' rooms and balconies.
JJessica Always TravelsWe love the location of this hotel. Less than 5 mins walk from the Central Station.
Room is of good size, clean and comfortable. Nice colour and decor of the room, which made the stay pleasant.
Breakfast is good.
GGuest UserVery good location which near Central Station (train) & Kobenhavn Metro Station. Besides, travellers can take bus 5C just outside the hotel to the airport. Quite a number of scenic spots are quite close to the hotel.
Cost value of the buffet breakfast is great which costs only DDK$69 when compared of the food bought from restaurant outside. Lots of activities are offered by the hotel which esp suit for the youngsters.
AAnonymous UserAbsolutely, unequivocally fantastic! This place comes highly recommended for anyone on their first solo trip. I arrived super late, around 2 or 3 AM, and while it's a bit of a walk from the metro station, the streets were incredibly quiet, clean, and safe even in the middle of the night. No strange characters or homeless people around (I seriously love Denmark!). The hostel was brightly lit, and there was a front desk attendant, but I opted for self-check-in and headed upstairs. To my surprise, I got a whole room to myself! The view from the window overlooked a beautiful lake. As my first time staying in a hostel alone, this left a really great impression! (Tip: make sure your padlock is wide enough; mine was too small to fit).
GGuest UserThis hotel is right in the city center, which isn't ideal for major attractions, but it was super convenient for where I needed to go (Copenhagen University). It's entirely self-service. My room was in a separate small building in the courtyard, so I ended up dragging my suitcase around the main building for twenty minutes before I found it! 😅 The room had a fully equipped kitchen with pots, pans, and a fridge, which was great for cooking. However, there was a strong food smell every time I opened the fridge, and my duvet also had a very noticeable food smell near the head area. I had to turn it around to sleep at night. 😭 The hotel doesn't offer room cleaning services; if you want it cleaned or linens changed, you have to pay extra. The only seating in the entire room was a small sofa under the TV, and I kept bumping my head on the TV – it wasn't very practical. It really could use another chair. Still, for Copenhagen, the price of this hotel was quite cheap.
SSamhongkanThe main issue during my stay was that some of the facilities were damaged. Although this was resolved the next day, it was quite surprising to encounter such oversights in a new hotel.
Another unusual point was that ride-hailing cars could not stop directly at the hotel entrance for pick-up and drop-off. This was inconvenient for guests, and I hope the hotel can arrange a solution as soon as possible.
GGuest UserThe hotel is a bit old but very clean. The gym is a bit basic, but it has all the necessary equipment. The breakfast was quite good, and Nordic ingredients are always excellent. It was Valentine's Day when I checked in, and the hotel even gave us chocolates, which was a very thoughtful touch. Copenhagen is a beautiful city, and I'll definitely come back.
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