Posted on Aug 24, 2026|Deluxe Double Room
BensonHKFirst Impression: The Luxurious Ritual of a European Castle
Subtle and Secluded Driveway: As the car turned from the tree-lined Dunhua North Road, it entered a highly private French-style circular driveway, exclusively designed for VIP guests.
Museum-Quality Artistic Ambiance: Stepping into the grand and towering lobby, guests are greeted by an aesthetic space adorned with over 1,700 original artworks and exquisite giant crystal chandeliers.
Impeccable Welcome Service: The front desk service is attentive and seamless. Upon being seated, guests are immediately presented with a ceremonial special hibiscus welcome tea and hot towels.
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Price per night fromS$ 472
Posted on Jun 7, 2026|D'ua Double Room
Anonymous UserExtremely satisfied! The front desk service was excellent, and they even offered snacks and drinks while we waited. The hotel also provided slippers, and all the snacks and drinks in the minibar were complimentary, plus we got a voucher for a free drink! The breakfast spread was fantastic! Truly memorable and overflowing with delights!
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Price per night fromS$ 195
Posted on Oct 6, 2026|Deluxe King Room
Anonymous UserI stayed here nine years ago, and its convenient location was a major plus, as was the attractive window design in the rooms back then. The facilities are still decent now, but they're starting to feel a bit outdated.
The air conditioning temperature control is inaccurate; it's either too cold or too humid and hot. The lack of disposable toiletries, and even conditioner, is quite inconvenient, but I respect the environmental policy. As I've gotten older, my sleep has become lighter, and I've started to notice how poor the soundproofing is. I could constantly hear the elevator doors opening, and even feel the vibrations from the trains downstairs.
The price was a bit high during the holiday season, but it's still a good option given its downtown location.
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Price per night fromS$ 82
Posted on Apr 4, 2026
Guest User
Hotel is relative clean. Stayed in a single room with a semi double bed. Size is decent but didn’t realised it was behind the lifts, could hear the lift moving through out the day.
The shower head position is pretty bad. It’s not on an angle it’s pretty much like spraying directly into your body. It would be great if they could address this.
It’s 15 mins walk from the metro station so not closed.
Also there was a cockroach in the bathroom. Crawled out of the drain
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Price per night fromS$ 81
Posted on Feb 22, 2026|Deluxe Room
JohnHarveyExceptional Stay at Hotel Royal Hsinchu: A Standout Choice for Business & Leisure
My recent visit to Hotel Royal Hsinchu (Hsinchu, Taiwan) exceeded all expectations, with flawless performance across every critical metric for a luxury hotel stay. Here’s a detailed, verified review organized by your requested criteria:
Cleanliness (9.4/10)
The hotel sets an immaculate standard. Guest rooms—including spacious beds, sleek干湿分离 (wet-dry) bathrooms with smart toilets, and city-view windows—are wiped down thoroughly daily, free of dust, odors, or stains. Public zones (lobby, restaurant, pool, and gym) are continuously maintained; even high-touch surfaces like elevator buttons and doorknobs are sanitized regularly. The entire property is smoke-free, ensuring fresh air throughout, with no musty smells common in older luxury hotels.
Location (9.3/10)
Perfectly positioned at No.227, Section 1, Guangfu Road, right on the doorstep of Hsinchu Science Park (ideal for business travelers). It’s a short drive to freeway interchanges, Hsinchu High-Speed Rail Station, and downtown shopping/dining districts. The free shuttle service connects guests to the science park, HSR station, and key local spots, eliminating transit hassle.桃园国际机场 (Taoyuan International Airport) is about a 40-minute drive away, while nearby convenience stores, cafes, and local eateries are within walking distance.
Service (9.5/10)
Attentive, professional, and warm—this team goes above and beyond. The doormen greet you by name after check-in, front desk staff handle requests (room upgrades, late check-out, local tips) quickly and politely, and multilingual support ensures global guests feel at ease. Bellhops assist with luggage promptly, breakfast attendants refill stations proactively, and housekeeping is discrete yet thorough. The staff’s willingness to personalize your stay (e.g., arranging birthday amenities) truly elevates the experience.
Amenities (9.0/10)
The hotel offers a comprehensive suite of luxury facilities. Guest rooms come with free high-speed Wi-Fi, premium linens, mini-bars, welcome drinks, and in-room safes. The heated outdoor pool and sauna are perfect for unwinding after a long day; the fully equipped fitness center caters to health-focused travelers, and the Royal Beauty Salon provides relaxing massages and treatments. The on-site restaurants serve an impressive breakfast buffet (featuring both international cuisine and authentic ********* specialties) plus refined Chinese, Japanese, and Western dining options. Additional perks include free parking, business center services, family-friendly rooms, and adapter/board game rentals.
Final Verdict
Hotel Royal Hsinchu is a five-star gem that balances luxury, practicality, and genuine hospitality. Whether you’re visiting Hsinchu for work (especially at the science park) or exploring the city’s culture and food, this hotel delivers an outstanding stay with zero compromises. I can’t recommend it highly enough and will definitely return on my next trip to Hsinchu.
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Price per night fromS$ 171
Posted on Jul 23, 2026|Guest Twin Room
Guest UserThe Hotel Resonance Taipei is a really stylish hotel. It's very new and in a fantastic location – super easy to get to, just a 2-minute walk left from Exit 3 of Shandao Temple MRT Station. The room layout is well-designed, with a separate shower and bathtub, and a dedicated toilet area. The soundproofing is excellent, and the bedding is very comfortable. A major bonus is the self-service laundry room, which is a lifesaver for washing clothes during a summer trip. The washing machines even come with detergent, and the dryer is powerful, getting clothes dry quickly. Just a heads-up though, the laundry room closes at 10 PM. I noticed when booking that the hotel breakfast was just a simple Starbucks meal, so I didn't opt for the breakfast package. There are plenty of convenience stores, supermarkets, and local breakfast spots nearby, so finding food in the morning was absolutely no problem. All in all, I definitely recommend Hotel Resonance Taipei!
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Price per night fromS$ 295
Posted on Jun 13, 2026|King Corner Room with Balcony
Guest UserThe view was fantastic, with a clear sight of Taipei 101 in the distance. The room had a convenient table, perfect for a quick bite or a drink. Since it was an anniversary celebration, the hotel kindly provided a bottle of champagne, which really set a lovely atmosphere. The staff were all polite and had excellent service. And the breakfast was really good too! ♡
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Price per night fromS$ 287
Posted on May 11, 2026|Comfort Twin Room - with Shower
Guest User
The room was spacious, with a separate wet and dry bathroom and a refrigerator. Each floor had its own water dispenser, and the sixth floor offered a free kids' play area, a gym, and a sparkling water machine. The breakfast was plentiful and delicious. The hotel also provided a free contracted parking lot, and there's a shopping street outside the hotel for convenient resupply.
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Price per night fromS$ 28
Posted on Jul 3, 2026
Anonymous UserI had a pleasant stay at Hotel Kuva Chateau. The room was spacious, clean, and comfortable, making it easy to relax after a day of exploring. The staff were friendly, professional, and always willing to help with any questions.
The hotel's location is convenient, with restaurants, convenience stores, and shopping areas nearby. It's also a short taxi ride or a manageable walk to Zhongli Station, making it easy to get around.
The facilities were well maintained, and the overall atmosphere was quiet and relaxing. The breakfast offered a good variety of options and was a great way to start the day.
Overall, Hotel Kuva Chateau offers excellent value for money. I would definitely recommend it to anyone visiting Zhongli or Taoyuan, whether for business or leisure, and I would happily stay here again.
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Price per night fromS$ 68
Posted on Sep 3, 2026|Luxury Business Room
Guest UserA Serious Failure in Management and Guest Service
I have never experienced this level of poor service and lack of management oversight at a hotel.
Throughout my stay, I had to repeatedly request housekeeping, yet my room was still not cleaned as expected. More seriously, there was even an occasion when I needed to use the bathroom and discovered that there was no toilet paper available.
I immediately brought this issue to the attention of the front desk. However, despite making a formal complaint, the exact same problem occurred again the following day.
At that point, this could no longer reasonably be considered a simple oversight or an isolated housekeeping mistake. The hotel had already been made aware of the problem, yet nothing appeared to have been done to prevent it from happening again.
The most disappointing part is that these issues continued until the day I checked out. After repeatedly reporting the same problems without seeing any meaningful improvement, I eventually stopped complaining simply because I no longer believed that doing so would make any difference.
A hotel may occasionally make a mistake — that is understandable. What is unacceptable is failing to correct a problem after a guest has already brought it to management's attention. This reflects a serious breakdown in communication between departments, inadequate supervision, and a lack of accountability at the management level.
Basic housekeeping and essential bathroom supplies are not unreasonable requests. They are fundamental standards that guests should be able to expect without having to repeatedly chase the hotel for them.
What concerns me most is that the hotel appeared to have multiple opportunities to correct the situation, yet failed to do so. This suggests that the issue is not simply with an individual staff member, but with the way the hotel’s service operations are being managed and supervised.
This experience seriously damaged my trust in the hotel and left me with a very negative impression of its overall management and service standards. A hotel’s reputation is built on how it treats guests, especially when something goes wrong. Unfortunately, in this case, the hotel failed not only to deliver basic service, but also to respond effectively when those failures were brought to its attention.
I sincerely hope management does not dismiss this as a minor housekeeping issue. The repeated nature of these problems, combined with the lack of effective follow-up, represents a significant management failure and can seriously damage guest trust, customer satisfaction, and ultimately the hotel’s reputation.
For me, the most disappointing part was not that a mistake happened. It was that the hotel was given multiple opportunities to fix it — and chose not to.
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Price per night fromS$ 53