Posted on May 13, 2026
Guest UserChecking in can take a while, as the butler asks quite a few detailed questions and then gives a thorough introduction to the building and its various areas. Some staff members have good English, others not so much, which can sometimes make understanding difficult, but it doesn't significantly impact the overall experience.
The breakfast is exquisite. During the tail end of the Golden Week holiday, we had to queue for a table. The Japanese grilled fish was delicious, but other dishes were just okay. The Western options were decent and quite plentiful. The room was clean and tidy, and on our last day, we even saw deer chasing and playing in the courtyard.
The hotel has a distinct resort vibe, and Kengo Kuma's design features many highlights. It's a tranquil oasis in a bustling area, and the courtyard is beautifully maintained. Most guests seemed to be older, well-established families, with fewer young people. (As a 'workhorse' who needed to get some work done in the evening, I found there were no power outlets near the desk for my laptop, which really drove home the point that everyone else was truly here to relax and enjoy their vacation).
Overall, I had a very pleasant and comfortable holiday. It's a beautiful hotel and definitely worth experiencing.
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Price per night fromHK$ 2,488
Posted on Apr 3, 2026|Standard Room With 1 Double Bed, Shower Booth
loydI've stayed at Novotel hotels all over the world and have never been disappointed; the brand consistently delivers. This particular one is very new, and the rooms are quite spacious and quiet. We were originally scheduled to check in at 3 PM, but the hotel let us in at 1 PM. Just outside, you'll find the beautiful Sahogawa cherry blossoms. The parking lot is also very spacious and convenient, costing 1500 JPY per day with unlimited in-and-out access.
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Price per night fromHK$ 425
Posted on Feb 18, 2026
simonester
This is a great option if you want a budget option that is still reasonably comfortable and clean. You get a physical key as the room key and there and then you know that it is a dated hotel. And that also means anyone can access the hotel room floors, and thankfully, there was no security issues throughout our stay.
Besides that, the hotel room amenities are acceptable and we enjoyed using the bathroom supplies very much. We booked the Large Twin Room which also means our bath area and toilet are in separate rooms, which is great. The bathroom has the traditional bath house concept with the stool and low mirror, which made our bath time fun for the kids and interesting for adults.
We like that fresh towels were provided daily even if we put the Do Not Disturb sign on the door knob. Housekeeping would leave the items in a plastic bag outside your door, including bottles of mineral water. Yes, bottled water is provided for free here, which is perfect.
The hotel staff were very friendly. Lifts were spacious and worked perfectly. There were no bugs in the room. Our non-smoking room also smelled fine - no odd or bad smell/odour. The location is also easy for taxi drivers to find.
There's also a Family Mart and 7-11 less than 5 minutes away. While you're there, check out Yakinikukotora, just 5 minutes away - a great place to go for dinners and suppers; I believe they close at 3am.
All in all, it was a pleasant stay.
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Price per night fromHK$ 336
Posted on Apr 4, 2026|Moderate Double Room
Anonymous UserI always stay here for business trips. The location is excellent, and the breakfast is great. Self check-in is very convenient! There's a Lawson convenience store downstairs, and a drug store is just a 3-minute walk away, which is really handy! I'll definitely keep staying here in the future.
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Price per night fromHK$ 267
Posted on Nov 27, 2025|Deluxe King Room
Kocher85very clean and staff very nice and warm welcome. also they share some best food restaurant to us. will come back next time.
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Price per night fromHK$ 1,536