Family Friendly Hotels in Macau, China

We stayed for 5 nights at The Londoner Grand (Bond Tower) on level 16, facing a near open garden and a far land of further development; side viewing of Studio City, not really a fantastic external view but a spacious internal which is good enough for 2 pax.  We felt room was clean the very 1st night.  Subsequently nights until the night before check-out, room didn’t seem to vacuum as we still saw strands of hair left on the toilet’s flooring.  Throughout the 5 nights, we were quite perturbed about not having a Smart TV in this considered new hotel in this era.  Pillows were a little too soft for us.  But, we were delighted that the front-desk staff able to help reserved memory foam pillows on top of the soft pillows for the subsequent nights. We have no other complains except the above.  In fact, services rendered from the front-desk were superb.  We would love to commend Ms Melody for her exceptional dedication of services rendered to us upon checked-in on the very first night.  She’s very polite, friendly and helpful.  She initiated giving attractions and shows information after knowing we hadn’t been visited Macau for the last 10 years; and when we were in need to exchange smaller HKD notes, she went all the way to the back office to help us exchanged.  We were grateful to have met Melody who also helped to ensure arranging a Birthday cake to be sent to our room on a specific timing.  Apart from praising the service staffs, we love using the Smeg kettle for making our coffee and tea.  Best is, the Jo Loves Pomelo Body Lotion that The Londoner Grand provides, leave the room in really nice fragrance after applying on our bodies. This makes me go all the way to source and purchase after returning to our home country, hehe…

Walking into our room was honestly mind-blowing — we had a direct view of the Parisian's Eiffel Tower replica right from our window. The room itself was huge, spotlessly clean, and came with a generous spread of complimentary food, which was a nice surprise. No complaints at all about the hotel or the room. Facilities were excellent too — the pool was clean and well kept, and the ****** floor had a great atmosphere. One small suggestion: the hotel runs shuttles to a lot of places, but not to hotels/casinos under different groups (e.g. MGM) — would be great if that existed, since a lot of tourists like to hotel/casino hop and many places are actually within walking distance anyway. Bonus: Taipa Village is only about 2km away, which made for a great morning run route during our stay. Plenty of good food options on-site as well. Overall, highly recommend — will definitely stay again!

Background: The main purpose of this trip was to explore Grand Resort Deck. Traveling with a 1-year-old toddler, our first choice was Galaxy Hotel, but unfortunately, it was fully booked. Only Broadway, Andaz, JW Marriott, and Capella were available. The latter two were over budget, and between the first two, we chose Andaz due to its better ratings. Pre-trip impressions: Family-friendly. We needed to head over to Grand Resort Deck separately, and we were worried that managing a toddler and changing clothes on-site would be a hassle. Check-in would take time. The Galaxy resort area is quite suitable for families. Pros: As generally mentioned in reviews, Andaz is very family-friendly, providing a baby bathtub, kids' toiletries, and adorable children's slippers. Getting to Grand Resort Deck was easier than expected. Walking from the hotel's main entrance around the roundabout (about 2-3 minutes on an outdoor pedestrian walkway) brings you to JW Marriott. Take the elevator up a few floors to the JW Marriott pool entrance, and a short walk from there leads to the Grand Resort Deck's Lazy River. Check-in was smooth and convenient; on the day of arrival, the hotel happened to have an additional check-in counter on the 1st floor, so the total process including waiting took less than 15 minutes. Hotel perks were fantastic, featuring welcome snacks and drinks, evening cocktails, a complimentary minibar, plus an extra gift of red wine and fruits—almost as if they were worried guests wouldn't have enough to eat and drink. As for children's facilities, guests and kids can enjoy a two-hour session at the Galaxy Kidz Club. Lastly, the hotel service was courteous. When calling the front desk, the staff addressed us by our surname (Mr. X / Ms. Y), which left a particularly deep and pleasant impression. Cons: The morning buffet restaurant seemed unable to cope with the volume of guests. Arriving at 08:30 meant waiting in line, which is understandable. The issue was the restaurant's queue management: guests first had to register their room number at a desk to get a ticket, and then join a second queue to enter the restaurant. When I turned back after getting my ticket to join the entry queue, I noticed the line had suddenly surged. It seemed that many late-arriving guests had skipped the ticket desk and simply joined the entry queue directly, and the restaurant staff handed out tickets to them anyway. As a result, I had to wait an extra 5 to 7 tables' worth of time. Fellow travelers might want to keep this breakfast arrangement in mind.

Overall, we had a great stay. The hotel environment is comfortable, the staff are friendly and welcoming, and the check-in and check-out processes were very smooth. The room was clean and created a relaxing atmosphere. I would definitely consider staying here again next time and recommend it to travelers looking for accommodation.

Stepping into The Parisian Macao, you are instantly immersed in romantic French vibes 💛. The magnificent dome and crystal chandeliers in the lobby are breathtaking, offering photo ops at every turn. I chose the Eiffel Tower view room. Waiting for the tower lights to come on at dusk and watching the light show right from bed—the ambiance was absolute perfection! The room was clean and spacious, with soft bedding, a separate wet and dry bathroom, and great attention to detail. The location is super convenient, within walking distance to The Londoner and The Venetian. The hotel's free shuttle buses go straight to the border gate, making getting around completely hassle-free. The staff were friendly and responsive. It truly felt like a real vacation—staying at The Parisian is an absolute must when visiting Macau!

The hotel is beautifully grand and magnificent, truly living up to its name, Grand Lisboa Palace. The interior decor genuinely feels like a palace. The room is beautifully decorated, spacious, pleasantly scented, and features a large bathroom with strong water pressure that makes showering so comfortable. There’s also a bathtub, and the glass window offers a view of the Secret Garden, which lights up nicely at night. I only bought an internet eSIM package, so I couldn't call a Didi ride on my own. Fortunately, the hotel provides a complete shuttle bus service. Right from the airport, there’s a shuttle bus straight to the hotel. After dropping off our bags, we took the shuttle bus to explore Old Taipa Village to eat and buy snacks. There’s a moving walkway connecting to The Venetian Macao, where we walked around the simulated city of Venice, then walked through to explore the Cotai *****, and continued on to watch the fountain show at Wynn Palace—which also offers a free cable car ride. However, since my child was tired, we were able to walk straight back to our hotel. Breakfast was served in a spacious dining area with no queue, and there was a huge variety of food to choose from. In the morning, there’s also a shuttle bus service to the Hengqin Port for crossing over to Zhuhai.

This time, I brought my mother to City of Dreams - Morpheus Macau for her birthday, and we had a truly unforgettable experience. Many thanks to the thoughtful front desk team, who prepared a birthday cake, flowers, fruits, and snacks in the room beforehand. This pleasant surprise deeply touched us. The 37th-floor room they arranged offered a superb view. The room's design featured soft lines, gentle lighting, and comfortable bedding. The hotel's calming essential oils and spray were also a thoughtful touch. In the evening, we could see drone performances outside the window, which was a fantastic experience. Both the hotel's architecture and interior design are avant-garde and modern, offering a visually stunning experience. It's conveniently located next to The House of Dancing Water, making it very easy to catch a show. From design to service, City of Dreams - Morpheus Macau truly sets a benchmark for modern hotels. We had a wonderful birthday trip and highly recommend it.

I booked this hotel because my daughter was going to a concert at the Galaxy Arena, and it is extremely close to Galaxy—just a five-minute walk. The hotel is luxurious and spotless, and the soundproofing is very good. The room we stayed in even had a view of the Eiffel Tower at The Parisian. The staff were all warm, patient, and friendly, and the service was great. The only downside is that the check-in process is indeed quite slow, and they strictly enforce the 3:00 PM check-in policy. Even if you complete the check-in formalities before 3:00 PM, you still cannot get your room key until after 3:00 PM.

Grand Coloane Resort is located in Coloane, about a 60 MOP taxi ride from Taipa. While the hotel is on the older side, it is quite well-maintained. The room is a good size, spacious enough for two adults and two children. The kids really enjoyed the pool. Additionally, the hotel service is quite good, and the staff are all polite. It's located away from the bustling areas, making it relatively quiet and peaceful.

This time, I stayed at Hotel Okura Macau with my child, and I'd like to extend a special thank you to Loki, the lobby manager. He was warm and friendly throughout, communicated patiently and meticulously, and went above and beyond to coordinate and fulfill all our requests. His service was truly exceptional. He fully understood the various needs of families traveling with children, responded promptly, and was both thoughtful and professional, making us feel incredibly welcomed during our trip. Our overall stay exceeded expectations, and I sincerely commend Loki. Next time I'm in Macau, Hotel Okura will be my top choice!