We had an amazing stay, Al Amin Sarke was good to us, he did everything possible for us to make our stay memorable, he booked and arranged taxis for us, and also the staff of the hotel were all good.
Hi, thank you for such a nice hospitality by team Madinah Aram Hotel. The staff was really cooperative & polite regarding everything. Also the rooms are spacious with good facilities in nearby areas. I would like to thanks specially to Mr.Emran for his assistance & help throughout my visit. Will be booking again when i come Madinah soon. In Shaa Allah
The hotel was very clean and well presented.
For a three star hotel everything was a good standard.
The location was the best . Only 15 minutes walk to masjid Nawabi. They provide shuttle bus to drop off and pick up every 30 minutes.
The food was an additional, complimentary with the room. The breakfast during Ramadan is replaced by Iftar.
Overall house keeping was very good and very attentive to your needs. The rooms were cleaned to a high standard with good quality towels and the bed sheets were 100% cotton. The bed were firm and very comfortable.
Cleanliness of room is acceptable however furniture is dated and carpet looks old, dusty and worn out. Definitely the standard does not stand up to an accor hotel standard. Was really disappointed when we entered the room. Will not book this hotel again if we visit madinah as there are other newer hotels nearby.
My stay at Sofitel Madinah was overall wonderful, thanks to its prime location next to the Prophet’s Mosque, luxurious and clean rooms, and serene, elegant atmosphere. Dining options were excellent, and the staff were attentive and professional. A special thanks to Feras Almulla, who provided wonderful, attentive service and made my stay even more enjoyable.
The only downside for a five-star hotel is the absence of a jacuzzi, sauna, or steam room, which I expected for this level of luxury. Despite that, Sofitel Madinah remains a top choice for comfort, convenience, and a memorable stay in the holy city.
Excellent, clean hotel with a good location. The only disadvantages are that some of the room service staff are uncooperative and take time to serve even after requesting. The strange thing is that one of them lies and claims that we refuse the service. Most of the things we ask for, we say they are not available, and the coffee capsules are delayed from the restaurant, unfortunately.
Balensia Hotel - فندق بلنسية provides flawless service and all the necessary facilities for visitors. Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at hotel are equipped with linen service, blackout curtains and air conditioning. At Balensia Hotel - فندق بلنسية, a selection of rooms can be found that showcase unique design elements such as a separate living room. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations.Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and bathrobes for your convenience.
The room is clean and tidy, nice, the food is delicious, I didn't expect their fried rice to be so good, suitable for Chinese taste, the front desk lady is very nice, patient and friendly, the waiter is also good
Location is perfect. Short walk to the Mosque and easy to organise walking to all the shops.
Staff are exceptional, always looking to enhance your experience.
Breakfast was good with a good selection but did lack variety day in day out. Staff here are very good and are always willing to help. Downside would be the coffee machines that never seemed to be working correctly.
We had a couple of maintenance issues, but staff were sent promptly and most were rectified in a good time.
A tip would ask for your room to face the mall, the otherside had a lot of traffic noise which was constant.
Amazing
61 reviews
9.6/10
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THB 16,651
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9.1/10
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AAnonymous UserI booked this room for my parents who were performing their Umrah during Ramadan. They really enjoyed their 5-night stay at this hotel.
One of the biggest advantages is its proximity to Al-Nabawi Mosque, which is incredibly convenient for attending prayers, especially during Ramadan.
The hotel is clean, well-maintained, and the rooms are spacious and comfortable. My parents felt very much at ease throughout their entire stay.
They truly appreciated their experience, and I would recommend this hotel to anyone looking to stay in Medina for Umrah or a spiritual visit.
GGuest UserAffordable hotel with quite good location near An Nabawi. The check in was smooth, very responsive CS for asking several things and booking code for nusuk matters, only by WhatsApp. The room is small and no window but we could get some rest here. There is a small restaurant near and affordable. Unfortunately, we left our plastic consists of our shoes at the lobby while catching pick up taxi to Makkah. My mistake but there was no good news about it. At the same day as we arrived at Makkah, directly contact the CS but no one saw it and they did not want to check the cctv. QadarAllah wa maa syaa fa'al
Lli.ohaoThe hotel's location is a definite highlight, absolutely stunning. However, it's crucial to arrange transportation with the hotel in advance, otherwise, an Uber ride will cost you an arm and a leg. The room was spacious and comfortable, and the signature Banyan Tree essential oils felt like an amazing bonus in a desert hotel. Overall service was excellent, with friendly staff always ready to assist. Of course, there was one disappointment: the mountain pool was closed due to a safety issue with falling rocks.
TtinacpIf the price weren't so high, I'd definitely stay a few more days. Overall, Medina is absolutely worth visiting and unforgettable.
Hotel facilities: Good
Cleanliness: Good
Environment: Good
Service: Good
Breakfast: Plentiful. I loved the date afternoon tea in the lobby, it was delicious 😋. Thank you!
GGuest UserWe had originally booked another hotel but upon arrival there we immediately canceled our reservation and were looking for another hotel in the area ASAP, something clean, close to Masjid Nabawi and fairly priced. We knew the name and brand; however, we saw two Intercontinental hotels and went with the one we felt had a slight edge or advantage.
The hotel was built many years ago and we were informed that it is in the planning process of a renovation so we knew ahead of time what to expect. It has signature blue carpet and a 1950’s/1960’s vibe that I personally adored (almost out of a James Bond movie with Sean Connery). Everyday we stayed at the hotel, it grew on us. The view outside was heavenly mashAla. Remember you can open the window haha some people I imagine think they can’t. It such an experience and you have to do it. Most importantly, however, the sweatheart staff and how accommodating they were, you forget you’re staying at the Intercontinental and imagine you’re at your friends house. Again, We had an amazing window view and could see in the direction of Uhud. All The cafe’s are right outside of the hotel, the mosque is literally right outside the hotel and down the walking path, maybe a 5 minute walk. Plenty of pigeons to feed, affordable Ubers/ Taxi right outside, you can walk to Uhud you can walk to Quba, you can do it all. And the best part, the check-in/help desk are right in front of you when you walk in to the lobby.
Side note: if you enjoy peoppe watching , you get a great view from your hotel room to the outside.
They have a coffee bar in the Lobby with free dates and Arabic coffee (world class) and this hotel served the best Breakfast and room service food I’ve ever had and I’ve been to 51 countries, aged 44. It was even at par or better maybe than the Jabal Omar in Mecca we stayed at. You absolutely cannot lose out by staying at this hotel. If you have any issues pick up your room phone and dial any one of the prompts and someone will alleviate any issues you have.
The hotel executive management were world class and again treated me like a friend/family. Based off our repertoire I’d come back to this hotel because Sister Khadijah and staff were so amazing mashAla.
GGuest UserI recently stayed at this hotel and can confidently say that the experience exceeded all expectations. From the moment I arrived until the day of departure, everything was handled with exceptional professionalism, care, and attention to detail. The level of service provided truly felt outclass and made the stay both comfortable and memorable.
One of the most impressive aspects of the hotel was the cleanliness. Every area—whether it was the room, bathroom, corridors, or common spaces—was spotless and extremely well maintained. Housekeeping deserves special appreciation for their consistency and dedication. The room was cleaned thoroughly every day, fresh towels were provided, and everything was arranged neatly, giving a real sense of comfort and hygiene.
The staff were outstanding. They were polite, respectful, and always willing to help with a warm and welcoming attitude. Any request or question was handled promptly and professionally, making us feel genuinely valued as guests. Their hospitality created a relaxed and positive environment throughout the stay.
The room itself was well equipped, comfortable, and thoughtfully arranged. The bed was very comfortable, allowing for a restful sleep, and the overall atmosphere of the room was peaceful and pleasant. Everything worked perfectly, from lighting to amenities, which added to the stress-free experience.
Overall, everything about this hotel was perfect—from service and cleanliness to comfort and management. It is rare to find a place where all aspects are maintained at such a high standard. I would highly recommend this hotel to anyone looking for quality accommodation, whether for family, business, or religious travel.
I will definitely choose this hotel again in the future and would not hesitate to recommend it to others. A truly excellent stay from start to finish.
MMichaelLocation is perfect. Short walk to the Mosque and easy to organise walking to all the shops.
Staff are exceptional, always looking to enhance your experience.
Breakfast was good with a good selection but did lack variety day in day out. Staff here are very good and are always willing to help. Downside would be the coffee machines that never seemed to be working correctly.
We had a couple of maintenance issues, but staff were sent promptly and most were rectified in a good time.
A tip would ask for your room to face the mall, the otherside had a lot of traffic noise which was constant.
GGuest UserCleanliness of room is acceptable however furniture is dated and carpet looks old, dusty and worn out. Definitely the standard does not stand up to an accor hotel standard. Was really disappointed when we entered the room. Will not book this hotel again if we visit madinah as there are other newer hotels nearby.
GGuest UserThe hotel is not too close to the Nabawi Mosque, but there are shuttle buses ready for every prayer time. Also, we found, an Indonesia's convinience store only minutes walk from the hotel which is provides food and other things from Indonesia....
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