Clean and tidy. The room had high ceilings which was very comfortable. The price was even cheaper than some motels. For this price, staying in a hotel of this caliber is truly amazing value for money. The only downside was that parking was quite inconvenient; if you want to park, you need to book early, but even then, you'll likely not get a spot as there are only about a dozen available.
Really enjoyed our stay here. The staff were lovely, right from reception, housekeeping to porters. As we had been travelling for a couple of weeks, having a laundry in the hotel was a lovely bonus. There were food places of all varieties within walking distance as well. Definitely recommend staying here
The location is a bit remote, the room is more spacious, the hotel decoration is old, the kitchen equipment is less, there is a microwave oven and a bread machine, sleep at night, the room door is glass, the shading is not good, the lights in the yard are particularly bright, which will affect sleep.
If you use Google Maps, remember to select the pedestrian path for directions. Otherwise, it may guide you to an abandoned house.
The view from the dining room was nice, but we found some short blond hairs on the bed. We weren't too concerned about it, but others might be.
The breakfast is quite Western—bread and jam, with milk or yogurt.
It's a nice place, suitable for a short nap before takeoff.
Nearby Saddle Hill is a great spot for viewing the Southern Lights if the timing is right.
You could also ask John for local tips—he might know the best viewing spots.
Thanks again to John for his hospitality!
We chose the Hilton again for our trip to Queenstown, New Zealand. While it's not right in the town center, transportation is super convenient. The hotel has its own water taxi that goes to and from the center daily. The first boat leaves at 8:15 AM, and then it's hourly after that. It costs 14 NZD per person and takes about 25 minutes. The last return trip is at 9:45 PM, and there's a timetable available at the front desk. The hotel is also only a ten-minute drive from the airport.
The hotel's setting and views are absolutely beautiful, right on the lake. You can take a lovely stroll along the lakeside in the mornings, and the restaurant is right there, so you can enjoy the lake view while you eat. The hotel has a Western restaurant, a bar and restaurant, and a coffee shop. The breakfast buffet is served in the Western restaurant and opens at 6 AM, which is great for guests who want to get an early start on their sightseeing. The food selection is comprehensive and tasty too! We had dinner at the Western restaurant on our first night and it was excellent, the steak was fantastic! The bar and restaurant is also good; on our last day, we got back late from our Milford Sound tour and just ordered pizza and beer at the bar. The pizza was absolutely delicious! The bar atmosphere was great too!
We booked a lake view king room, and the layout was nice, with full amenities. The hotel also has a pool, and the gym is open 24 hours. All in all, our stay and dining experience were very comfortable! Highly recommended!
The lakeside cottage is very beautiful and the room is clean, but it has a retro feel and everything is old. There is also a small drawback that you can't cook. But the restaurant next to it is delicious and worth a visit! The key point is that the room has a bathtub
The motel's location is a bit out of the city center, so a car is essential for getting around. You can park right in front of your room. The kitchen is well-equipped with everything you need, including pots and pans.
The male owner was very responsible. On our first night, the AC wasn't blowing hot air, and we woke up freezing at around 5 AM. We talked to the owner the next day, and he explained that the thermostat was set too high, preventing the AC from kicking in. He then restarted the outdoor unit and got it working. He even proactively knocked on our door to check if it was working correctly and brought us a small space heater. The owner also provided a small map, showing us places to visit in the city and how to get there.
An absolutely wonderful experience! The hotel's surroundings are incredibly beautiful. Inside, the decor is very unique and charming, with a lovely little garden and a pool. The front desk even gave us welcome cookies when we checked in, which was a really nice touch.
It’s a vintage hotel, I’m surprised with the lift which is very old type of lift, the design very pretty and retro. Room is quite spacious for 4 adults. The heater is very powerful and strong. The hotel is located near to the town center and precinct street, just a few minutes of walk can reach.
Very Good
67 reviews
8.6/10
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TWD 2,639
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8,4/10
Very Good
GGuest UserView was more than spectacular..recommend booking a lake view room, was able to sleep with the window open and the view of the lake all day and night was breathtaking.. food in restaurant so/so, easy walk into town to find everything you need
CChaojifeixiakabudaThis hostel is of an extremely high standard, and considering the prices in New Zealand, it offers incredible value for money. The decor is modern and beautiful, and it's spotlessly clean. The location is right in the town center, convenient for almost all Queenstown activities. The highlight is definitely the rooftop outdoor common area and kitchen, where you can cook your own meals and enjoy the view while you eat. I also met some really nice people here. A perfect 10/10!
GGuest UserThe room is very comfortable, the facilities are complete, and the particularly good place is that there is a bathtub that can be SPA, which is so cool! The boss is from Beijing and very talkative. There is a supermarket and a variety of food nearby, which is very convenient.
이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
AAnonymous UserThe facilities were new and great, and the sleep was comfortable, but there are a few things that need improvement:
1️⃣ The water temperature at night wasn't good.
2️⃣ The Wi-Fi kept disconnecting and I couldn't even connect to it.
Parking costs 20 NZD per day.
GGuest UserOur stay was absolutely perfect. The stunning scenery speaks for itself, truly like living inside a postcard. But what really elevated the experience was the hotel's service: the staff were always smiling, greeted us proactively, and the room cleaning was meticulous. Any issues we had were resolved quickly. This attention to detail and thoughtful service, combined with the enchanting environment, significantly enhanced our overall happiness during the stay. Highly recommended.
It's about a 10-minute walk to the town center, but the big advantage here is the convenient parking – parking is usually the biggest hassle in Queenstown. Most hotels in New Zealand have a check-out time around 10:00 AM, but if you talk to them, you can usually extend it to 11:00 AM.
::))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
MMandy PuaIt’s a vintage hotel, I’m surprised with the lift which is very old type of lift, the design very pretty and retro. Room is quite spacious for 4 adults. The heater is very powerful and strong. The hotel is located near to the town center and precinct street, just a few minutes of walk can reach.
CcheriealexisNo lift access for the top floor which makes it inconvenient for guest with big luggages.
Top floor has beautiful view and overall stay was
Comfortable with good service from staff.
GGuest UserThe hotel boasts an excellent location, just a two-minute walk from the lake. The service was attentive; they helped store our luggage and even brought it up to our room. While the room facilities aren't brand new, they are well-maintained and complete. It's perfect for guests who want to step right out and enjoy the scenic views.
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